Reviews of local pros in Carol Stream, Illinois

Rigo was an amazing technician. He was communicative and polite. He was also very respectful of our home and cleaned his work area. Will request him in the future!! Also, Kayla is very professional and follows up when needed.

Rigo and his partner took their time in explaining the difference between a modular masonry wood burning fireplace and a gas unit. I asked a million questions and Rigo provided a million answers. He went out of his way to assist me in learning to use my fireplace along with providing safety recommendations. I’m looking forward to a longstanding business relationship with this company to maintain my fireplace.

I was very impressed with A -1 Saftey Chimney Service. Sonny and Daniel were professional, knowledgeable and friendly. They had everything they needed on the truck to repair my chimney and replace my old logs. The cost was reasonable and work was done quickly the same day. I also received pictures of all the work done.

Rico and his co- worker were very professional and helpful in telling me exactly what he was doing and how much each step would cost. Cleaned up and took away old pipes. I would recommend Rico to all my family and friends. 👍

I cannot say enough great things about A-1 Safety Chimney Services! I called them this week on a Monday with a fairly emergent exhaust flue issue and they fit me in the next day. Zach and Daniel were incredible! So thorough and professional. They walked them through every step of the way. They found a HUGE squirrel nest in my pipe and removed it same day. This was causing major condensation and rusting on my exhaust pipes coming off my furnace. They made sure everything was taken care of and even treated my exhaust flue on the roof to keep it from rusting more. Looks brand new! I know who I'll be calling for any future work! (hopefully this doesn't happen again, but a simple check annually is probably a great idea!). Thank you again so much for everything! I'm telling everyone about how great you guys are! Check out the before and after pictures!

Professional and easy from start to finish. It was easy to book, customer service was great. The reminder call went over what to expect. Sonny and Steven, our technicians were amazing! We will definitely use them again and recommend to our friends and family.

We had condensation dripping down the exhaust duct from our furnace. After careful examination of the roof, they found the cause to be erosion around the base of the chimney and also found some potential issues with a chimney cap which was also rusting out. They showed us photos which convinced us that they should fix the problems. Both Zac and Brandon were extremely professional and courteous and we were delighted with the quality of their repairs.

I had a new firebox and chimney installed in my condo unit.

Excellent customer service and industry knowledge base. Jenelle is very professional, easy to work with and quick to resolve problems. Technicians were courteous and respectful of my property. I did not choose this company. HOA chose this company. I hold companies to high standards and this company surprised me with such excellence.

I would highly recommend using A1 Chimney for your chimney and fireplace needs. I will inquire as to whether or not they do cleaning services and will look forward to using them in the fall to clean my fireplace.

I had Zac & Brandon come look at my Chimney. I thought they were very professional and courteous of my property. I truly believe they knew what exactly what was going on. It was in very bad condition. I seen the photos.
Had a New crown, masonry work & cage put up. Fair price. Having them do more work in near future. I really recommend this Company & these 2 gentlemen to work for you.

Rigo and Matthew were awesome. My initial sweeping and inspection was $275 which ended up turning it $1379. Keep reading the review I’m not upset at all. During Rico’s inspection he found some issues that he brought to my attention. Best part is they are the exact same issues my home inspector identified when we were considering buying our house. He didn’t upsell me on anything I didn’t need. He was spot on with what was actually wrong with our fireplace. I will be using A-1 for my annual cleaning.

Great prices and quality

This guy is great!!
Nothing else to say !!

Fast respond, great service! Recommend it

Excellent work! Definitely recommend.

Will absolutely use this service again! Professional, kind, timely!!

He did an excellent job with our windows.

Robert job was quick, professional and good price

Excellent service. Very happy with the results. I will be using this guy every year.

Robert did a great job, fast and efficient, will use them again👍

Robert did an EXCELLENT job. He went above and beyond. Great job. Great company

Friendly and on time! Does a great job! 2nd year doing my windows and I'll be calling again in the fall!