Constraction reviews in Chicago, Illinois
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I was thoroughly impressed with Arrow Air Duct Cleaning and Dryer Vent Cleaning Services LLC. Their service exceeded my expectations in every way. The technician, who happened to be Garrett, arrived promptly and demonstrated a high level of professionalism. He began by giving our air ducts a thorough cleaning, which immediately paid off - the improvement in indoor air quality was noticeable, with less dust and better airflow. Garrett efficiently handled our dryer vent cleaning as well, ensuring it ran smoothly and quickly.
During the visit, he also performed a chimney sweep, which revealed some damage to the liner. He explained the situation clearly and made the necessary repairs to replace the damaged liner, making sure everything was safe and up-to-code. To top it off, he even conducted some minor repairs on our chimney and fireplace, restoring them to perfect working condition. Throughout the process, Garrett's attention to detail and friendly demeanor made it a seamless experience. I highly recommend Arrow for anyone in Chicago needing essential home maintenance services like this. -
I recently hired Arrow Air Duct Cleaning and Dryer Vent Cleaning Services LLC in Chicago to tackle my air quality issues, and I'm thoroughly pleased with the results. The technician showed up on schedule and demonstrated exceptional professionalism throughout the entire process. They conducted a meticulous cleaning of both my air ducts and dryer vents, which significantly boosted airflow and air quality inside my home. A comprehensive chimney inspection was also performed, revealing a small leak that was promptly repaired by the technician. Their attention to detail and expertise were evident in every aspect of the job. The service was carried out efficiently with no mess left behind. I wholeheartedly endorse Arrow Air Duct Cleaning for anyone in Chicago requiring expert duct cleaning services or maintenance – their staff are knowledgeable, friendly, and get the job done.
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We had a great experience with Arrow Air Duct Cleaning And Dryer Vent Cleaning Services LLC in Chicago, IL. Joshua did an excellent job explaining the process and getting the work done quickly. He arrived on time and was very thorough. Our dryer seems to be working better now and the air feels fresher. We appreciated Joshua's professionalism and kindness. The communication was clear and the prices were reasonable. We're really glad we went with this company, they exceeded our expectations in every way.
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Conveniently located right by the loop with ample parking options and speedy, welcoming service.
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Simple installation process with quick turnaround.
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Avoid Home Depot for installations - their work is subpar and they take pride in a mediocre finish. My doors are not what I expected, and their assurance it's the best they could do rings hollow.
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Totally exceeded expectations with extremely kind and warmly welcoming staff.
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Went to Home Depot for a new bathroom faucet and got excellent service from Ben, a plumbing associate who helped me pick out a matching fixture. He also gave me the lowdown on other services they offer. I'm so impressed with my experience that I'll definitely be back and will look up Ben again for any future projects or repairs.
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The sales team lacks enthusiasm and technical expertise, making the sales experience unimpressive. The kitchen designer was particularly unhelpful and charged $99 for a measurement appointment, which seemed unnecessary. In contrast, I received excellent service from a Home Depot store in Evanston where the staff were friendly and knowledgeable, helping me design my project without any additional costs. Their expertise and customer care far exceeded what this business provided. Avoid this location, as it's plagued by poor service and a lack of technical know-how.
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The carpet department at Home Depot has completely botched our order from start to finish. The installation was supposed to happen 2 days ago, after we moved out and before new tenants move in. However, the process has been marred by multiple mistakes. Orders were repeatedly incorrect, requiring hours on the phone and multiple trips to the store. To make matters worse, the carpet failed to arrive on schedule, leaving us without a solution for installation 2 days prior to our scheduled move-out date. It wasn't until today that we found out the carpet had never been installed due to lack of communication from Home Depot staff. The customer service is virtually non-existent, making it impossible to get in touch with anyone who can resolve the issue promptly. My husband and I are extremely dissatisfied with this entire experience.
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I'd give it a -5 stars if I could. I'm still trying to figure out the right channels to express my frustration.
The flooring installation was supposed to be a straightforward one-room job, but things fell apart as soon as we bought the materials from the Home Depot flooring department. Their help ended abruptly once we handed over the cash.
Four weeks later, and the job is nowhere near completion. They initially delivered the wrong thresholds, had no coordination with their contractor, GSFlooring, missed scheduled installation dates, and sent the wrong material in inadequate quantities. To make matters worse, they've messed up the delivery again – I'm still waiting for a crucial item that's supposed to arrive tomorrow.
I've invested over 40 emails into trying to get things sorted out with them, but it's been an exhausting and fruitless effort. I've also lost four days of work due to this debacle. It's infuriating that we chose Home Depot for our house project – a local contractor would have been the obvious choice. -
Very disappointed with the service we received from O&L General Contractors.
The company's customer service and professionalism were subpar throughout our HUD 203K rehabilitation project. The general contractor repeatedly stated that he had no contract in place, yet suddenly presented two new contracts for us to sign after work had already begun. These documents contradicted earlier statements and introduced unnecessary confusion.
We paid in full for emergent work performed prior to the HUD loan, but the general contractor provided incorrect lien waivers despite our multiple requests for revised and accurate ones. We sent several emails and certified letters requesting corrected lien waivers, an accounting of work performed to date, and clarification on the remaining balance due under the HUD loan. Unfortunately, we received no response to any of these communications.
The general contractor also deviated from HUD 203K procedures by invoicing us directly instead of submitting payment requests through the HUD Project Manager overseeing fund disbursement. This created additional confusion regarding payment obligations and was inconsistent with HUD requirements.
To make matters worse, the contractor misrepresented our change order process. During a call involving the lender, he agreed to provide a formal change order for any cost increases above the amounts listed on the HUD Bid Sheet. Instead of submitting a change order, he sent a completely new contract for signature.
We terminated our working relationship with the general contractor due to his inconsistent behavior and potential misrepresentation. His actions raised concerns under the Illinois Consumer Fraud and Deceptive Business Practices Act, including potential bait-and-switch behavior.
We are still seeking resolution on several outstanding items, including:
* Correct and complete final lien waivers from all parties
* A full accounting of work performed and funds claimed
* Clarification on any alleged remaining balance
Overall, our experience with O&L General Contractors was extremely disappointing, and we would not recommend them to others. -
Great value for the price, this company delivers quality work with a reputable team that tackles local regulations.
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I contacted this company twice about a window issue, but never received a response or confirmation that they wouldn't be able to help me. It's unclear if they're consistently unavailable or just not prompt with notifications - I did have one potential busy period.
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Oscar is knowledgeable and professional. He responded promptly and delivered the kitchen renovation on time. His expertise and work ethic are noteworthy. I'm pleased with the result and would definitely suggest him to anyone in need of plumbing, electrical or general contracting services.
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O&L General Contractors has consistently impressed me with their professionalism, punctuality, and willingness to collaborate on contract agreements. They recently completed a significant project at my property, addressing multiple city code violations through expert masonry and tuckpointing work. In addition to the main task, they also rebuilt an exterior brick wall and painted one of my vacant apartments, significantly reducing its vacancy rate.
I'm grateful for Oscar's leadership and the company's dedication to delivering exceptional results. Their commitment to client satisfaction is evident in every aspect of their work. If you're in need of construction services, I highly recommend O&L General Contractors without hesitation. -
Oscar's team did a fantastic job fixing our porch, stairs, sidewalk, and front door. The craftsmanship was top-notch and priced very affordably. I'm extremely satisfied and would wholeheartedly suggest O&L Contractors - I'll definitely be working with them again.
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O&L General Contractors did an outstanding basement renovation that exceeded my expectations. The owner's personal touch and direct approach made me feel valued as a client, rather than just a number. Knowing he's hands-on and invested in his own business gave me confidence in the quality of work and his commitment to doing it right. I highly recommend this company without hesitation.
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Oscar delivers top-notch work at fair prices. He's responsive to any issues and offers solutions. His team works fast and efficiently, tailoring the job to our home's design needs. They handle all major services: HVAC, electrical, plumbing - basically anything you need. We're extremely satisfied with his performance and service. If you're looking for reliable work, Oscar is the way to go.
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I'm extremely satisfied with the work done by O&L General Contractors for my home. They tackled multiple projects simultaneously, which was impressive. Initially, I needed a new pathway that had been crumbling and cracking. The company replaced the entire foundation from the front of my property to the alleyway, even extending it into the garage apron area. A photo shows the new landing they installed.
Their Tuckpointing work was completed within a week, which is impressive considering the scope of the task. While I'm still finalizing the color details, the craftsmanship is top-notch. This restoration fixed crumbling bricks on my nearly 100-year-old structure.
The most recent project involved installing new gutters and downspouts. They installed them in a straight line with covers to keep leaves out, eliminating the need for annual gutter cleaning. The craftsmanship is solid, and I'm excited about this upgrade – it'll be the first winter in years without massive icicle formations weighing on my house.
Overall, I appreciate the quality of work done by O&L General Contractors and their attention to detail. -
I recently hired O & L General Contractor to remodel our office space, and I'm extremely satisfied with their performance. From the initial meeting to project completion, they showcased exceptional expertise and dedication.
What impressed me most was their focus on timelines. In our industry, time is crucial, and O & L understood this perfectly. They provided a detailed schedule upfront and adhered to it flawlessly. Every milestone was met on time, and they even finished ahead of schedule, which allowed us to resume normal operations sooner than expected.
The team demonstrated impeccable professionalism throughout the project. They arrived promptly each day, maintained a clean and organized workspace, and communicated clearly about daily progress and any minor adjustments needed. Their respect for our business environment was impressive – they worked efficiently around our operations and minimized disruptions to our workflow.
The quality of their work speaks for itself. Our newly remodeled office space not only looks great but is also highly functional for our printing needs. They paid close attention to our specific requirements, including proper ventilation, electrical needs, and workflow optimization.
I would strongly recommend O & L General Contractor to any business seeking reliable and professional remodeling services. Their combination of skilled craftsmanship, punctual service, and genuine professionalism sets them apart from other commercial projects.