House Cleaning reviews in Chicago, Illinois

I love the idea that Myclean gives its cleaners a checklist. It’s such a great way to keep on task. I usually clean my own apartment, but with work and a kid it’s not always easy to keep up with every nook and cranny. I’ve forgotten so many of them too! But the MC specialist did an amazing job and checked off every single thing she did. I love MC and will use them again.

DO NOT USE THIS COMPANY!!!!
This was our first time ever using a cleaning person. We paid $300 plus tip for a deep clean of our apartment. When we got home after 4 hours we couldn’t even tell what had been done. I specifically walked her through the areas that needed the most attention, and they were completely ignored.

We have two toddlers in the house so having a clean home is very important to us. Yvette has been so wonderful in helping us keep a germ free home for the kids. She is always punctual and gets to work like she is cleaning her own home. After our old housekeeper moved away we didn’t find anyone we like until we tried MyClean. It’s miles above other similar services.

MyClean has been the best cleaning service I have had especially because of Lela. I have tried independent companies and various services before settling on MyClean. Their customer service stands above the rest and the quality of clean is by far the best. Lela is so kind and does such a great job. Her attention to detail is unmatched and she is so friendly with our dog which has be wonderful.

MyClean is awesome! The cleaners were on time and very courteous. I have a 4 story town house so I know it was tough going up and down all those stairs, but they did it and had a smile on their face the entire time!

The appointment took longer than I thought it would, but that's okay, because I"m sure my house needed it and I found out that I was their only customer that day, so they probably took their time in being thorough and careful as well.

They use amazing products, Mrs. Meyer, which is one of my favorites, but you have to provide a vacuum and toilet brush/cleaner, which is fine, because I had ample warning that they would not have this on them.

The customer service is great as well! I had made the appointment a few weeks in advance so I got a reminder email which helped jog my memory :) I also got an email from the head of operations after the clean wanting to make sure that everything was to my satisfaction, and to add notes to my profile, in addition to assigning that particular cleaner to my account if I was satisfied (which I was!).

My favorite part is that they folded the toilet paper in all my bathrooms like a hotel and put a cute little "MyClean" sticker on them! I'll definitely be using them again!

Honestly, I read the reviews and didn’t believe all the hype. I’ve had cleaners before and, at best, they were eh. It’s obviously nice that they free me from cleaning, but there is usually something left to be desired. Well, here I am writing a five-star review. MyClean is not 100% perfect, but it lives up to its promises. The bathroom was cleaned, my appliances looked brighter, the beds were made, everything was dusted, rugs vacuumed, etc. I’ve already booked again.

MyClean really came through when no other company would. I moved into a new place on August 1st and I went with a different company and they cancelled last minute. I called MyClean and they were able to send 2 great cleaners. They did such a good job I will most likely use them on a regular basis. Thanks MyClean!

MyClean was referred to me by a friend, and I was absolutely impressed with the service! The scheduling process was efficient and easy, and my apartment has never been cleaner. They definitely paid attention to the details and exceeded my expectations.

100% recommend!

I've been working with MyClean for almost five years while I've lived in Chicago, and they are the best! Easy to schedule cleanings, all of the cleaners are super professional and do a great job. I'd highly recommend MyClean to anyone who is looking to have a quality regular cleaning service.

I'm so happy that this Chicago-based company came to NYC! MyClean did an excellent job getting my apartment ready for a new tenant. I lived in my apartment for 7 years before renting it out to a tenant. I kept the place in good condition, but it was time to do a thorough clean once I moved out. The MyClean professional made the bathroom and kitchen look brand new. She vacuumed and swept up cardboard and other particles left behind from the move. I was very pleased with the results and am eagerly waiting for them to move onto other cities so I can use them in South Florida!

Copying this from my Yelp review because I want everyone to hear about MyClean:

I've never written a review on Yelp in my life, but I feel compelled to write about MyClean. MyClean is, BY FAR, the best cleaning service I've had in Chicago and lifted a huge burden off my shoulders:

1.) The quality of cleaning is of a truly high professional standard. I've had two preferred cleaners in the recent past: Lisa and Shantel. Both of them clean with a lot of care an love. They'll go above and beyond what you explicitly ask them to do (Lisa, for example, once unfurled a massive new carpet in my living room without me asking her to do it--moving a very large couch and coffee table by herself). On the occasions that I've had back-up cleaners, they have been very consistent as well.

2.) Exceptional customer service. If your cleaner is late or can't make it, someone from MyClean will email you (yes a human being, not an automated message) to inform you and automatically find a replacement (who is usually also quite good) unless you want to reschedule with your preferred cleaner. They'll also respond with a great deal of understanding when something doesn't go right. There were only two situations with me. First, early in my relationship with MyClean two years ago, I arrived and just didn't feel the cleaner did a good job--they sent me another one the next day (ended up being my preferred cleaner Lisa) for free. Second, a back-up cleaner once forgot to lock my door when she left...I complained about it and they immediately addressed the concern, dealt with it and refunded me. You know good customer service when you see how they respond to things that go wrong.

3.) You can pay online/with a credit card. This might seem silly, but if you're super forgetful like I am, you'll have to scramble out in the freezing cold to find an ATM to pay an independent cleaner. MyClean handles that with a subscription, so you don't have to think about it.

If you're looking for a high quality, professional cleaning service, I really recommend MyClean.

My GF and I are both very organized people. We like our home to be neat and tidy, but we both work very busy schedules (we are both doctors) and so we often do not have the time to pay attention to the level of detail we like. MyClean has been our service provider for two years, and we are very happy with them. Its services are always prompt and professional, and our apartment looks and feels fresh after every clean. We’ve used the same cleaner from the start and are grateful for her help.

MyClean pays for advertising to push themselves to the top of google searches when looking for a cleaner. I unintentionally clicked their link (first link) and booked my cleaning. This was 1 week prior to the date of the cleaning.

They proceeded to cancel less than 24 hours prior to my cleaning after sending 2 confirmation emails.

This was a move out clean the day we needed to vacate. Because of the unprofessional timing of MyClean cancelling my wife and I were unable to book another cleaner in this short amount of time. In short, MyClean’s practice of overbooking and cancelling at the last minute not only lost them business but also took the opportunity of having our unit professionally cleaned from us and created last minute, unwanted work for us.

MyClean offers a tremendous service at a really great price. I usually clean my own place, but I’ve lived in it for years now, and some areas and things just fall by the wayside. The MyClean cleaner made my bathroom look like it had never been used. After she finished her cleaning, I also noticed that the lower part of my kitchen walls looked brighter. They never looked gunky so I didn’t pay too much attention, but the cleaner saw something I didn’t.

DO NOT USE THIS SERVICE. We had hired them for a Deep Clean and our cleaner did the bare minimum. She only wiped down surfaces/windows and vacuumed the carpets. When we got home there were still areas especially the bathrooms that were not cleaned. I was also incredibly disappointed to find out that our cleaner took my own personal cleaning supplies with her. Will not be using them again.

Wouldn't recommend this service -- we spent $150 on a cleaning to come home to a dirty apartment.

The faucets had not been properly wiped down (there was still toothpaste on the faucet in the bathroom) and there was dirt in the shower. There was dust on surfaces -- bookshelves, the coffee table, etc.

Part of the issue was likely that the cleaner arrived without supplies -- our neighbor who let them in noted she arrived empty handed. Part of the reason we booked MyClean service is because the company advertised that cleaners come with their own materials (we'd been traveling and our apartment was not properly stocked).

Shardaja Stokes did an amazing job cleaning my place. It was spotless when we got home!

Beware; Do not use this service. They said they would use "eco" products...but, their cleaning person did not and it damaged our range in the rental unit. When this was presented to them, they gave us the run around and came back and said they discussed this with the cleaning person and they said they only used soap. I explained that my wife had confirmed this was not the case...and they chose to stop responding or working to remediate the damage done.

Had a great experience on a deep clean. Every six months, I like to get a thorough cleaning of the house, hitting the baseboards inside of the fridge, kitchen cabinets and walls. Clean Bean fit that bill.

Clean Bean did an incredible job deep cleaning our apartment! They worked around me (I work 100% remote) and did such a thorough job. The place is sparkling! Highly recommend and plan to use them in the future for any cleaning needs.

I used Clean Bean for my apartment. They were so efficient I couldn’t believe it. I was worried because they didn’t take as long as I thought but the job was done well!