HVAC reviews in Chicago, Illinois
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Good experience with this company. They arrived in extremely cold conditions to fix my broken furnace. The technician quickly diagnosed the issue and made the necessary repairs on the same day. Having the required parts on hand was a plus as they didn't have to wait for them. Pricing was also very reasonable, and the technician took the time to explain what they were doing.
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We thought we had scored a good deal initially, but boy were we wrong. The issues started just 24 hours after the job was completed, and our heat wasn't working as it should have been. We reached out to Stephan to take a look, expecting him to fix the problem, but he's made excuse after excuse for not showing up. Almost a month later, the issue persists. Don't waste your time or money with this company if you're looking for reliable service - trust me, you'll regret it later.
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Stephen's professionalism, responsiveness, responsibility, and honesty made our experience seamless from the initial quote to the completed job. We highly recommend this company for those seeking a trustworthy and straightforward service with someone who keeps his word.
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Our AC gave out on a scorching summer weekend, no surprise given it was Sunday afternoon. We called Faith and Steve arrived quickly, fixing the issue fast. His pricing was spot on, not too high or low. He did a great job for a reasonable rate. Definitely recommend him.
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Stephen and James did a great job with the installation - they were super professional and went above and beyond to get it right. Their prices were fair too, which is always a plus. Highly recommend them for future services.
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Steve and Faith Heating & Cooling takes care of HVAC work at Montrose Baptist Church and my home. They do a great job, usually getting it done on time for a reasonable price. Last summer, their main AC unit was damaged in a car accident, but Steve had them installed the very next day so we could still hold services on Sunday. He even worked with our insurance company to make the process smoother. We rely on Faith Heating & Cooling for regular maintenance and new installations alike - they're dependable.
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We hired Faith heating and cooling for our home air conditioning after being misled by another company that told us the unit was faulty. They sent someone from Chicago to Lake Villa right away, diagnosed the issue, and fixed it at just $250 - significantly cheaper than the $3500 they were charging, plus a new unit. What impressed me most was their transparency and professionalism; Faith's owner is clearly passionate about customer service and takes the time to explain everything clearly.
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Very professional installers. Installed furnace and AC with a great deal. Completed on time and were responsive to any questions or concerns.
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I had a furnace issue that needed fixing. The technician arrived promptly and took care of it efficiently. The work was done to a high standard, and the quote was fair. The service provider demonstrated professionalism and courtesy throughout the process.
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Steve saved the day last night - showed up promptly, identified the issue, and offered an unbeatable price for the fix including a free blower installation. The team's professionalism and reliability won me over; I'm now a firm believer in this company and wholeheartedly endorse their services.
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I'd been searching for a new air conditioning unit and furnace, taking my time to compare prices and options. A neighbor introduced me to Faith H & C, specifically raving about Stephen Veach and his colleague James.
After contacting Stephen, I was impressed that he arrived within 24 hours of my call to conduct a thorough assessment. He offered an unbeatable deal on the equipment, which seemed too good to pass up. His team installed everything just three days later.
What struck me most was Stephen's professionalism and down-to-earth demeanor. Like your typical Southside blue-collar guy, he worked hard to ensure every aspect of the installation was done correctly – requiring a few return visits for calibration and installation of the humidifier. However, I appreciated his transparency about taking an unconventional approach. When his current job started running overtime, Stephen suggested grabbing dinner beforehand and rescheduling the installation for 7pm, provided that suited me.
As it turned out, this plan worked seamlessly. The team arrived at 7pm, put in a massive effort, and didn't leave until 10:45pm, leaving everything spotless behind them.
What really impressed me was Stephen's exceptional customer service skills. Every time I reached out via text or phone, he responded promptly – either within an hour via call or a few hours later with a message. This level of responsiveness is crucial in today's fast-paced world. His knowledge and passion for his work are unparalleled, having spent 18 years honing his expertise.
I highly recommend Faith H & C for all your air conditioning, furnace, or HVAC needs – they truly excel in these areas. -
We've relied on Faith Heating for multiple residential projects and are extremely satisfied with their work. Their system designs deliver strong airflow to distant vents, while the furnaces they've replaced in other houses were installed efficiently, cleanly, and with a high level of professionalism. We're confident in their abilities and will continue to utilize them for all our future projects.
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Stephen stands out from other professionals - he genuinely cares about customers. As an expert in his field, he excels beyond just HVAC. The team at Faith Heating & Cooling Chicago truly delivers exceptional service. I was fortunate to have them visit on one of the coldest days of the year to fix my Nest thermostat. Their professionalism and expertise are unparalleled, making them the top choice for anyone seeking reliable heating and cooling solutions.
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Had a major crisis at my rental property on a Friday night, with two gas leaks and multiple repairs needed ASAP. The situation worsened when People's Gas shut off the heat in winter, putting my tenants in a precarious position. Steve from this company went above and beyond to get things sorted out, working tirelessly for nearly 10 hours to address the issue. He navigated the city to secure parts, coordinated with People's Gas technicians, and even climbed up and down the roof multiple times to access a furnace and repair a faulty part that People's Gas had damaged. It was a chaotic experience with the gas company, but Steve expertly managed the situation and got everything back online – all for a very reasonable price.
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I'm leaving this review because I was extremely let down by the experience with Stephen from [Company Name]. Initially, our interaction was positive - we set an appointment for the next morning at 9am, and Stephen was friendly and courteous. However, things quickly took a turn for the worse.
After setting the appointment, Stephen texted me to reschedule for later that afternoon, which I responded to promptly. But then he stopped responding, despite my follow-up texts. It wasn't until hours later that he finally got back to me, promising to make it up the following morning. Unfortunately, he didn't show.
This happened not once, but twice. Each time we rescheduled, Stephen would promise to be there, but ultimately fail to deliver. The lack of communication and respect for my time was staggering. A week after that last failed attempt, I'm still waiting for service or a response from Stephen.
My advice is to avoid waiting if he calls you to reschedule - it's clear he has no intention of following through. If you value your time and don't want to waste it on someone who can't be bothered, consider going with a different company. -
I reached out to Stephan on a Thursday morning, reporting a leak in my outdoor furnace/condenser. Within seven hours, he arrived at another job with his apprentice James. Both were courteous, respectful, and professional. They listened attentively as I explained the situation and identified the source of the leak. The repair was efficient, with welding and adding 3 pounds of R22 to my condenser within an hour. Notably, their price was significantly lower than the three other companies I contacted for similar work. Given their exceptional service, I'm reluctant to award just five stars – they truly exceeded expectations. I don't usually leave reviews, but I want to ensure others know about Faith Heating and Cooling's outstanding performance.
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I recently used Faith for both heating assistance and garage electrical work. They showed up promptly, even outside regular hours - my 9pm appointment was scheduled just 45 minutes earlier. Their 24hr service was a lifesaver as I wouldn't have tolerated sleeping in the cold had they not been available. The technicians were extremely professional and efficient. Overall, I'm very satisfied with their service and plan to use them again in the future.
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They're excellent. Had a breakdown at home, called them up, and they arrived promptly. No extra charges for non-existent fixes - just the necessary repair done efficiently. Local, family-run operation that gets it right without breaking the bank; we'd definitely use them again.
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I had a great interaction with Steven and Faith Heating & Cooling. They really know their stuff, and Steven explained the problem I was experiencing with my A/C clearly and precisely. The final solution ended up costing less than initially quoted. It's refreshing to see someone who is genuinely interested in saving you money. Their honesty and integrity are qualities that will keep me coming back to them for all my HVAC needs, as they demonstrate a commitment to customer satisfaction.
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Needed boiler repair, got quick service - within minutes of arrival. Later needed commercial furnace fixed too, they rebuilt the whole thing at a fair price. If looking for reliable, honest, and budget-friendly option, don't hesitate to contact Fifth Heating & Cooling.
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At 8 pm on a Saturday night, our furnace died. Stephen picked up the call, said he'd be there, gave me specific arrival times and fixed the issue - an overheated switch. This was during Chicago's coldest weather, but we had heat thanks to his prompt service. We felt lucky to have encountered a reliable, skilled operator who runs a heating/cooling business.