HVAC reviews in Chicago, Illinois

I had problems with my water heater, which led me to hire Navarros. Unfortunately, they came out twice and made incorrect diagnoses. Both visits resulted in free parts from the manufacturer ordered for me. The second time, another technician installed the gas valve incorrectly - this was noticed by a different expert who informed me. By then, I had been without hot water for nearly two weeks and was advised to get the parts directly from the manufacturer to save money. To fix the issue, they laid a new 3-yard gas line and replaced my old water heater since I could get it for free. They initially quoted $1200 but later lowered the price to $1000, which seemed excessive considering they'd misdiagnosed the problem, installed the valve incorrectly, and all parts were courtesy of the manufacturer. I paid cash and didn't receive a receipt - it took them a week to provide one, even though it wasn't itemized or specified that I'd paid in cash. When I asked for a receipt, the owner became upset, claiming it was valid everywhere and in China, and had me speak with his secretary, who was also rude. I hope someone at the Better Business Bureau reads this review - what happened to these business practices is unacceptable!

Highly recommended, excellent work.

They treated us well and explained everything clearly, we got the truth and are very satisfied.

No, it's the first time I used your services...thanks for being on time. Very focused on their work and one-to-one attention is what I needed.

Excellent service from a very professional company. Highly recommended without hesitation.

Great job! The service provided was thorough, trustworthy, and expertly executed. They respond promptly to your call and deliver the service at a convenient time. We wholeheartedly endorse their work. Thanks for your excellent service.

The treatment we received was exceptional - from the initial response to finding a solution that met our needs, Mr. Felipe's professionalism and explanation were top-notch. His approach addressed our issue with the dryer efficiently and effectively.

Had a furnace problem and they fixed it fast - within three hours or so, someone showed up, diagnosed the issue, and got it sorted.

High-quality work, excellent professionalism and great communication made our experience outstanding.

Felipe fixed our central heater well and was efficient with the repair.

Hi, they responded fast to a broken tenant's heating unit in winter - Felipe fixed it within 4 hours. He's reliable and nice.

I'm extremely satisfied with this service. They delivered promptly and offered a reasonable fee. The worker clearly demonstrated expertise and provided excellent customer service - thanks greatly!

I recently hired Rosado's for the first time and the service was satisfactory. The technician arrived when he said he would, despite being late in the day, which was appreciated. He took a look at my heating unit and got it up and running again - I'd highly recommend this company to others.

Felipe is a skilled professional who clearly cares about his work, demonstrating in-depth knowledge of the services he provides. His team shares this dedication, leaving behind only tools after a job well done. Felipe took the time to thoroughly explain options for maintaining our heating and cooling systems, ensuring we're equipped to extend their lifespan. I trust him to recommend quality solutions and would confidently refer his services to others.

Here's a rewritten version of the review:

I've been lucky to have Mr. Felipe Rosado on speed dial for our heating issues. As a local entrepreneur in our small village, I was thrilled when he answered my call. Our heater gave out five days ago, and after some DIY troubleshooting, I realized it was a more complex problem than I thought.

Despite ordering the replacement part from Columbus, Ohio, it didn't fix the issue. Frustrated but not defeated, I tried to dig deeper using YouTube tutorials, but nothing seemed to work. With no success, I turned to friends and family for help, even calling my wife's coworker, who unfortunately couldn't make it due to his busy schedule.

Feeling a bit desperate, I Googled local HVAC services in our village and was relieved to find Mr. Rosado's name at the top of the list. He listened attentively as I explained my troubleshooting efforts and shared some valuable advice - while DIY fixes can be helpful, sometimes it's best to call in the professionals.

I was impressed by his respect, attention to detail, and willingness to educate me on the issue (it turned out to be a transformer problem that I wouldn't have known about). Our conversation was more like catching up than a traditional service call. Thankfully, we were able to get heat back up and running, and I'm grateful for Mr. Rosado's expertise.

I want to express my heartfelt thanks to Mr. Rosado, not just for fixing our heater but also for being a true local business owner who genuinely cares about his community. May God continue to bless him, his family, and his business.

Had a great experience with this home services company. I'll be back for their work and will also recommend it to others. If you have problems with your heating/cooling system, contact Felipe - he took care of my issue efficiently and effectively.

Great job on fixing the problem fast. Highly recommend them for a hassle-free service.

Great job with the maintenance plan, they took care of both the furnace and AC, saving me hassle and peace of mind.

Top-notch HVAC service team - great job! Excellent value for top-notch work.

Alex provided excellent support with our urgent needs. His detailed assessment was impressive and he was pleasant to interact with. I highly recommend him for similar services.

They fixed my broken furnace, which was on the fritz when I needed it most. Alex arrived and got it up and running again. The price was fair, thanks for your help.

They fixed our aircon when it broke down on a hot weekend. Showed up quickly and got it working again within an hour.