HVAC reviews in Chicago, Illinois

Damian is excellent - very professional, trustworthy and delivers outstanding results.

I've been a loyal customer for both my condo and new house, and they've consistently delivered decent service with no major complaints - I stick with them and would still suggest.

They consistently deliver top-notch service. Their professionalism is unmatched, with friendly and trustworthy staff. After years of being loyal customers, we wouldn't consider anyone else - their quality speaks for itself.

Had an excellent experience with this guy - really knowledgeable and pleasant. The service was top-notch. I'll definitely be using them going forward.

My experience with My Guy HVAC was disastrous. They overcharged me for unnecessary parts and services, racking up a bill of $700. To make matters worse, when a national company fixed the issue, it became clear that My Guy had wasted my money on an incorrect diagnosis. The problem was not with the motor, which they insisted I needed despite their own inspection, but rather with another component. After replacing the faulty part, I still heard the same noise - evidence that My Guy's work was subpar and their billing practices were shady.

They're very responsive, reliable, knowledgeable and friendly - a great team that I've had the pleasure of working with for years on my rentals.

Damian S. is incredibly helpful. He's efficient, detailed, and genuinely interested in fixing issues that others can't tackle. His expertise and enthusiasm make him the go-to person for any problem. I highly recommend him to anyone looking for reliable service.

I returned from holidays to find my condo in disrepair, but these services pros dropped by that same evening, swiftly identified the issue, and fixed it promptly the next morning with a spare part - impressive turnaround, especially during holiday hours.

Damian and his crew showed up to clean my vents. They were fairly affordable and did a decent job. I'd suggest them to anyone in need of HVAC work, they seem reliable.

Alex does an excellent job - his prompt response and repair were impressive. Called at 8am, got someone over by 3pm on a weekday. The cost was fair considering the efficiency of service. Overall, highly recommended for AC repairs.

Hands down the best choice for our building's HVAC needs. It's long overdue that I'm finally sharing my experience with MyGuy, who have been a game-changer for us. As a property manager overseeing 20 units in Chicago, we've previously stuck with each unit's existing HVAC company out of habit. That was until we discovered MyGuy last year. Since then, they've provided exceptional service with bi-annual cleanings and handled around 15 heating or AC emergencies. Unfortunately, many other companies take advantage of our desperation, but not MyGuy - they're upfront about prices, quick to respond, professional, fair, and genuinely quality in every way. I'm deeply reliant on them now, and I wouldn't know what to do without their expertise. If you need reliable HVAC services, look no further than MyGuy; they truly stand out from the rest.

We've had the same HVAC service provider for about 5 years and they consistently deliver excellent work, arriving on time and presenting a high level of professionalism. We wholeheartedly endorse their services.

Alex from My Guy HVAC showed up promptly and completed the work efficiently. The result: a furnace that's running smoother than before. If you need reliable HVAC service, these guys are top-notch.

Damian diagnosed the problem with our AC unit on the same day and fixed it promptly. He also provided us with valuable insights into our HVAC system that we weren't aware of, including the fact that both air and humidifier filters need to be replaced regularly - something we didn't even know existed.

I'm extremely satisfied with the service provided by My Guy. Damien arrived promptly to diagnose the issue with my AC, which wasn't cooling as it should be. He not only identified the problem but also offered practical advice to optimize both my furnace and AC performance. His explanation was thorough and easy to understand. I've dealt with other companies in the past, but none have matched the level of detail, expertise, and courtesy Damien showed. If you're looking for expert guidance on your utilities and an honest assessment, My Guy is the way to go.

We hired MyGuy to replace our furnace, AC, water heater, and humidifier. The work required venting these units outside, which meant drilling through the house and replacing some old pipe sections.

Everything went smoothly with this project. Even during a particularly challenging time, everything came together perfectly.

Our initial contact was with a real person who answered the phone. They were friendly, explained their quote process, and booked an appointment for the following week.

The quote was clear, detailed, and included product information to help us research our options. Their prices seemed fair and reasonable.

We received excellent communication throughout the process. We were contacted the day before work started to confirm the schedule, and emails and questions were answered quickly. Scheduling worked smoothly, and the crew arrived exactly as promised.

The installation team did a great job, being polite and professional in their approach. They showed us how to use our new equipment and offered advice on filter types for different seasons.

After completion, we received a follow-up email from Dan checking if we had any questions or needed assistance with registering our equipment.

Working with MyGuy was hassle-free and exceeded all expectations. We're happy to recommend them and would definitely hire them again without hesitation.

I've got a new go-to HVAC guy - My Guy! We had a major issue with our furnace during an absolute freezing night and our usual contractor was MIA, so I frantically called around to get anyone to come out. I'd seen their name recommended online and took a chance, leaving a message. Meanwhile, my husband managed to get the furnace working again by tinkering with it (we're big DIY fans). My Guy answered first from any other company - kudos to them for that.

The phone guy was top-notch, even though we'd already fixed the issue. I cancelled our next appt with another company and booked a morning appointment with My Guy just to be sure everything was working properly. When Damian showed up, he was super knowledgeable and took the time to explain the quirks of our old furnace. He thoroughly inspected everything, confirmed that we'd done it right, and assured me things were now in good shape.

What really impressed me was the lack of pushy sales tactics - just genuine good customer service. The diagnostic fee they charged is valid for 30 days, and if I decide to replace a part within that timeframe, they'll do it without extra charges besides the part itself. Fantastic deal. We're super happy with My Guy - no regrets!

As a new homeowner, my AC gave out on Saturday afternoon. By Monday morning, I'd called My Guy HVAC and they arrived within two hours. Damien was fantastic - kind, professional, helpful, and punctual. He fixed the issue quickly and efficiently, restoring comfort to my home. Now that it's working properly, I'm relieved and grateful for their prompt service.

Damien is genuinely one of the most pleasant people you'll encounter in a home service professional setting. He's extremely knowledgeable and presented himself in a professional manner. Damien swiftly identified the issue: my inducer motor was faulty. He promptly acquired a replacement, returned within a couple of hours, repaired it, and conducted a thorough inspection to ensure proper functioning. His willingness to explain the details was greatly appreciated. The next day, he addressed the air-flow issue and ensured I had heat during that particularly harsh winter event. Damien's exceptional service has earned my complete recommendation for any HVAC needs.

They came out, diagnosed the issue, and fixed it the next morning. They also offered a budget-friendly maintenance package. The staff was courteous, efficient, and provided great customer service. I'm impressed with their professionalism and would definitely use them again when I need similar work done.

Great experience with this company. We needed urgent assistance with our faulty A/C during the peak summer season and Daniel sent out a technician on the same day we reached out. The technician, Nick, was friendly, efficient, and took the time to explain the issue clearly. He demonstrated good hygiene practices by wearing protective gear when entering our home, making us feel at ease. The repair was completed promptly and he provided helpful advice for future maintenance. Excellent service that exceeded our expectations; we would definitely recommend this company.