HVAC reviews in Chicago, Illinois

I got an email back quickly after submitting my request for a new unit, and they scheduled an estimate right away. Damian showed up to assess the job and took his time explaining the different options and how they work. This helped me make a more informed decision. Of the three quotes I received, My Guy HVAC was by far the most reasonable. Upon reflection, it's clear that the other companies were trying to maximize their profit margins. The scheduling process was smooth, the installation was top-notch, and I also picked up a maintenance package as part of my purchase. They send reminders for seasonal tune-ups, which is a thoughtful touch to ensure your unit runs at its best. What really stands out is the exceptional customer service provided by Dan and Damian – it's not often you find companies that match this level of communication and care. I'd highly recommend using My Guy HVAC.

I recently had my AC unit inspected and cleaned by My Guy, which turned out to be a lifesaver during this intense heat wave. Initially, the air wasn't blowing as cool as it should have been, but after some investigation, I found out I was running low on refrigerant. Unfortunately, the technician's efforts were stymied when his pipes froze, but he promptly called in to reschedule for later that day. Miraculously, someone showed up hours later when the ice had melted, and now my AC is working like new. The technician was courteous, explained everything thoroughly, and provided a clear reason for each action taken. I'm thrilled with the service and impressed by their professionalism.

They're the gold standard for how businesses should treat customers - hands down.

Our experience started with Rochelle, who listened, got it, and made sure our AC issue was handled. Then she went above to get a technician out when we needed it, no hassle.

Damian, our tech, showed up on time, fixed the problem quickly, and took the time to assess our system. He even shared some tips on how to improve it - real talk from someone who knows what they're doing.

I'm one extremely satisfied homeowner now. Couldn't have asked for better service and I highly recommend them.

I contacted My Guy HVAC after my elderly mother's furnace was inspected by Guardian HVAC, which revealed a crack in the heat exchanger. The inspector deemed it old and recommended replacing it due to safety concerns. They shut down the furnace and refused to turn it back on due to liability issues. After discussing with the representative, prices were quoted between $11,000 and $17,000 for a new furnace.

As someone familiar with construction costs, I felt the initial quote seemed suspiciously high. The rep suggested my mother restart the furnace, so I called My Guy, who arrived promptly to diagnose the issue within a day. They found no problems with the heat exchanger, and it wasn't in a hazardous state. Their transparency, professionalism, and timeliness are commendable. It's refreshing that they didn't simply agree with Guardian's assessment; instead, they stood by their honesty and integrity. I appreciate My Guy's service and would recommend them to others.

Straightforward people, reasonable rates. They're transparent about their work and expenses, so there's no room for surprise. They move quickly and respect your time. If something's a real problem, they'll point it out before starting the job.

I've been working with MyGuyHVAC for years across two apartments - maintenance, repairs, and a new AC setup. They're top-notch. The techs know their stuff, are friendly, and keep appointments on time. Customer service is a breeze, responsive, and always flexible.

I've been relying on My Guy for years when it comes to AC repairs, but this year my trusty old Frigidaire was giving up the ghost at a cost that wasn't worth fixing. So I got quotes from a few different companies for a new unit and was impressed with My Guy's proposal - it was well-organized, competitive on price, and their office was super responsive. They were also very communicative with my condo management company, making sure everything was in order before the installation.

The actual install went smoothly, thanks to the team's efficiency and professionalism. The crew was tidy and worked quickly, getting the new unit installed within 8 days of my initial call. I'm thrilled with how it's performing now. My Guy's customer service is top-notch, both on-site and off-site - they're reliable, affordable, and genuinely care about their customers. If you're in the area, I'd definitely recommend giving them a try.

They were very knowledgeable, professional, and tidy. Diagnosed the problems and started fixing them right away. We've used Deljo before and will use them again whenever we need plumbing work done.

Richard showed up on time, got the job done quickly, and was friendly. He fixed the whole-house humidifier issue with ease.

Had an emergency call and received a response within a few hours. The technicians arrived and fixed the problem on the spot, delivering the necessary parts the same day - a welcome turnaround. However, the cost was steeper than expected. Given their prompt service, I suppose you pay for speed in this case.

The technician arrived promptly and did an excellent job - highly professional and courteous throughout their stay at our home.

Anthony and his team delivered excellent installation and customer service during their scheduled visit. Highly recommended.

The technician provided excellent service and the installation was smooth. They were friendly, knowledgeable, and addressed all my concerns. Deljo stands out as a top performer - their team delivered great results with no hiccups. I'm committed to continuing our contract for heater and AC maintenance.

I'm extremely satisfied with the entire experience from initial estimate to post-installation follow-up care. From the start, I was won over by Deljo's professionalism and attention to detail. The crew that arrived at my doorstep was exceptional - they were early, on time, and presented themselves in a way that exceeded my expectations. As a Chicago resident, I was particularly impressed by their Polish heritage and South Side Irish accents.

During the installation process, I had the pleasure of meeting Wesley, who embodied kindness and integrity. His passion for delivering top-notch service was evident throughout the day. Bearded, blue-eyed Chris demonstrated exceptional attention to detail, even using a fire torch to weld together complex HVAC parts. Windy-haired Richard's dedication to his work on the roof was impressive, as he stayed focused for most of the day.

What truly impressed me was Deljo's commitment to making every dollar count. The end result is nothing short of fantastic - my air conditioning system is working seamlessly, and I'm enjoying a cool 68-degree temperature even in the midst of a scorching November day. From start to finish, I felt like a valued customer, not just a paying client.

Kyle's service for our condo's various problems was top-notch. From the start, he demonstrated excellent professionalism and honesty. The organization as a whole impressed us with its reliability. I'd definitely recommend this company, which seems to offer a comprehensive solution for numerous services like filtration replacement, ice machine installation, and bathroom plumbing issues.

Ernesto did an excellent job. He spent a considerable amount of time inspecting the property, explaining every detail to me. His thoroughness is commendable. I'm very satisfied with the maintenance program and would definitely consider their services again.

Sam from Deljo visited my home to assess an HVAC issue and was extremely thorough in his evaluation. He spent a significant amount of time explaining possible causes, offering viable solutions, and guiding me on how to address the problem during our initial consultation. The information he provided has been invaluable in helping me find a suitable fix.

I highly rate this company's services. They replaced my AC and furnace system and added zone control by floor. Jake was top-notch - he presented multiple options, broke down trade-offs, and guided me through each step. The techs were knowledgeable and helpful during the 2-day installation. I'd definitely use them again without hesitation.

Here's the rewritten review:

I'm not one to leave reviews, but they kept bugging me. To be blunt, my experience was a nightmare - full of unnecessary expenses and frustration.

When one AC unit failed, I got quoted $1,200 for a motor replacement and $2,400 for a thermostat upgrade. The total came out to over $8,000, which seemed extortionate. Later, they told me it was best to replace all the thermostats in my home - a staggering $8,000.

As a temporary fix, I asked them to move one of my thermostats to a rarely used room, which got the system running again. Feeling desperate, I bought the exact same model on eBay for $150 and asked them to install it. However, I ended up paying two different technicians to diagnose the issue twice - with one warning that the eBay thermostat would only work temporarily.

It turned out all I needed was a $150 part, some online research (using YouTube), and a few minutes of setup. Yet, I still paid over $1,000 in service fees. Looking back, I feel like I got ripped off for being steered towards those unnecessary upgrades.

Be cautious - ask questions and don't assume expensive quotes are your only option. And if you value your money, don't be afraid to DIY or seek alternative solutions.

Appreciated Jonathan's expertise thoroughly. He was professional and answered all our queries. Expect to call Deljo again for any heating needs in the future.

The technician showed up exactly as scheduled and quickly assessed the boiler's condition. Since it was well over 20 years old, he suggested replacing it with a new one. The service provider was courteous and respectful throughout his visit.