HVAC reviews in Chicago, Illinois
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We've had PhD handle our HVAC system for over a year, and the results speak for themselves - top-notch work at fair prices. He was able to fix issues that another company couldn't, and I trust him implicitly. Highly recommend; their fast response times and quality service far surpass any other hvac company out there.
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I had a furnace breakdown in the middle of the night and called a local heating company for emergency help. The technician arrived quickly and efficiently, diagnosed the issue on the spot, and got my system up and running again within the same day. What stood out to me was his clear explanation of the problem and preventive measures I can take in the future. He provided honest, professional work without pushing unnecessary parts or upgrades. My home warmed up promptly that evening, and the price was reasonable given the quality of service I received.
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They fixed a leaking valve in the guest bathroom promptly and professionally. The tech was knowledgeable, courteous, and reasonably priced. Would definitely hire them again and recommend to others.
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Our furnace malfunctioned unexpectedly on Friday, leaving us vulnerable to subzero temps over the weekend. Multiple companies refused to schedule a visit until later, but PHD arrived promptly that same night. Their technician was on site within an hour and got our unit up and running swiftly. We were blown away by their professionalism, timeliness, and genuine concern for our predicament. They're clearly well-informed and delivered top-notch service at a great value. We won't hesitate to call them again.
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PhD Heating & Cooling provided top-notch service for our boiler system, which was no straightforward fix - several other companies either turned us down or couldn't identify the problem. The PhD team took a methodical approach, explaining everything clearly before diving in.
Their expertise and technical knowledge were essential to tackling this complex repair. Working in extremely cold weather didn't deter them; they persisted until the system was up and running safely. What stood out was their attention to detail - no shortcuts or rush jobs.
The final bill was more than fair, especially considering the level of difficulty involved. PhD Heating & Cooling operates with professionalism, honesty, and a high skillset. If you need serious HVAC or boiler work done correctly, avoid wasting time on other companies - these professionals are worth hiring. -
I was ready to replace my old furnace after multiple repairs, so I started getting quotes. PhD Heating & Cooling caught my attention straight away. Dmytro provided a clear breakdown of his estimate and helped me pick the right system from Carrier. The installation was impeccable - they arrived on time, covered my floors, and left everything spick and span. My new system is quiet and keeps my home cozy without any issues. The professionalism and attention to detail are clear; they genuinely care about quality and customer satisfaction. Overall, I'm extremely satisfied with the whole experience.
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Avoided these guys, took my money upfront with a non-existent service. No support or follow-through after paying $200 - total waste of cash.
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The technician showed up way behind schedule, texting only that they'd be close but ended up taking nearly four hours to arrive. Despite this, the work was done well and the tech took the time to explain what was wrong and how it was fixed, with good customer service throughout.
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The AC went on the fritz right in the middle of a heatwave. Thomas showed up fast, walked me through my options, and came out to check it out. He explained everything clearly, ran some extra tests, and was super helpful. Pricing was upfront and more affordable than other quotes. Overall, I'm stoked with the service - would definitely use them again!
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Chris and his crew presented themselves professionally from the start, showing respect for entering my property. They took the time to put on shoe covers before touching anything. The installation of my furnace and AC units was impressive, and their warm demeanor made a positive impression. Their work exceeded expectations, earning a strong recommendation.
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Titan Heating & Air Conditioning is by far the best and most reliable service I've encountered - hands down. If you want top-notch work, skip the rest and go with Titan.
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We hired Titan Heating & Air Conditioning to fix our cooling system in late July when a heatwave hit. They showed up promptly, were courteous and efficient, and even managed same-day service. Impressed with the quality of work, we'll definitely be recommending them.
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I second Erin's one-star review for Titan. I should have taken her warning to heart. Leonid visited on August 21 to assess our furnace and told me the apart was faulty before charging us. Three weeks later, he never showed up. The company failed to return my calls. A rep assured me parts had been sourced and the fix would happen this week; a technician was supposed to follow up yesterday, September 12. Still, nothing happened. When I called again, I got the same rehearsed apology, "We apologize, someone will call you back." Later, they sent a text saying the parts weren't available. The response afterwards was flippant and unhelpful - supposedly "the other rep must have gotten the part but it turned out to be defective". This is unbelievable.
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I've had a consistently excellent experience with Titan Heating & Air Conditioning since 2017. Their technician, Rocky, is particularly standout - he's incredibly knowledgeable and takes the time to thoroughly explain each step of the process. He gets the job done efficiently while ensuring customer satisfaction. I highly recommend this company for all your heating and cooling needs; they genuinely excel in every aspect.
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I've received top-notch service from this company since my initial contact. The technician, James, delivered exceptional professionalism from start to finish. He took the time to clearly explain each step and ensured I had all my questions answered before he left. This company truly stands out – we'll definitely be using them again.
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I reached out to report an issue with our AC unit and was quoted $129 for a technician visit without any prior discussion of additional services. No one showed up, and despite multiple follow-up calls, the company hasn't responded.
It turns out the $129 charge was actually a premium service I didn't sign up for - something that wasn't mentioned during my initial call. There are reports from the BBB about issues with this "premium" service, which seems to be a scam. Overall, the experience has been pretty underwhelming. -
Excellent service from Titan Heating & Air Conditioning was provided. The team accurately pinpointed the issue with our home's heating and cooling system and presented viable options. The technicians worked diligently for two days, arriving at our property with a positive attitude and keeping us informed throughout the process. Our crawl space is now in better condition than before their work began.
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We had a small issue with our AC, so we called Titan Heating for help. Alex showed up promptly and was very friendly and knowledgeable. He quickly identified the problem and explained what needed to be done and how much it would cost. The quote was fair, and he got right to work, even taking the time to clean it out. The whole job took about an hour and a half. We were pleased with the service, and we'd definitely use them again if we need it in the future.
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Titan Heating & Air Conditioning responded quickly and fairly to our needs, installing a new heat pump promptly after scheduling. The technician was efficient and reliable. Overall, we're pleased with the service, especially given the swift installation. We'd definitely recommend them to others.
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The power wasn't coming through on my new heater/water heater system after installation by Titan Heating & Air Conditioning. I called them within hours, and an engineer arrived promptly to diagnose the issue. Alex identified the problem quickly and provided a clear explanation of the necessary fix, being very professional throughout. I'm glad I chose Titan for my installation - their 24/7 support is reassuring.
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The service tech from Titan Heating & Air Conditioning showed up promptly, demonstrating excellent knowledge of their work. They took the time to address our concerns, leaving us feeling assured in their expertise and integrity. We appreciated their honesty and lack of pressure to sell, making for a trustworthy experience.