HVAC reviews in Chicago, Illinois

I hired City & Suburban after my upstairs AC unit failed in August. Rob figured out what was wrong and fixed it along with topping up the coolant in both condenser units. He also gave me an estimate for the basement furnace, which I knew needed replacing - I appreciated his assessment that the upstairs system didn't need to be replaced too.

The quote was competitive, especially considering a lower estimate from another brand they weren't as well-regarded by. Mike and Eddie did the job, taking out the old furnace and installing the new one in this 120+ year old house with DIY modifications done by its previous owner. They tested everything and left it tidy.

Given we've had decent weather since the unit went in, I haven't had to use it - but I trust City & Suburban would handle any issues that come up quickly if needed.

Best company for HVAC needs - they did a great job servicing my furnace. The technician worked efficiently and effectively, which is exactly what I needed. Highly recommend and I'll definitely use them again.

Great experience with this company. Needed quick help with a rental issue and they were available right away. They walked me through my options and made a recommendation that fit my situation - whether it was to repair or replace, they helped me make the decision. Will definitely be using them again for future maintenance needs, highly recommend their service.

I recently got a 2-stage furnace and thermostat installed in my condo's utility closet by Eddie and Mike, who handled the tricky setup with skill and care.

We called City & Suburban Heating after our heater failed on Thanksgiving, and Rob arrived promptly the next day. He tracked down an open parts store and managed to find the exact replacement we needed. It was impressive that they could fix it within half a day, especially during a holiday weekend, and get our heat back on in time.

This company delivered excellent results, getting the job done quickly and professionally. They provided an accurate quote and started work promptly, finishing the furnace replacement on the same day as agreed. I'd definitely choose them again for future services, including next year's air con replacement.

Eddie's service was top-notch. He showed up promptly after a quick call, and his professional demeanor made the experience feel seamless. The company is highly reliable and offers reasonable prices – no complaints whatsoever.

They were extremely accommodating, arriving on short notice to resolve an issue with our furnace. The technician quickly diagnosed and repaired the problem, which was causing the system to malfunction at very low temperatures. Their service was efficient and pleasant, setting a positive impression for future interactions.

I hired City & Suburban Heating to clean my furnaces. When I called, they informed me that Rob was leaving town for a week. I asked if he could fit me in before he went, but he couldn't come sooner than two days later. Thankfully, he had the necessary filter on hand. Overall, I'm impressed with his reliability and the quality of his work.

They fixed the issue fast and did a great job replacing the part. Their service was top-notch and they exceeded expectations. I'd definitely use them again for any future heating/cooling problems in the city - good value for the cost.

Rob showed up at our Rogers Park condo on super short notice, replacing our old furnace amidst a brutal cold snap. He got the job done at a reasonable price - actually cheaper than other quotes we got - and did it with top-notch service. We'll definitely use them again and would strongly suggest them to others.

I was pleased with the consultation and installation process for my furnace and AC. The team checked everything worked perfectly and fixed any issues before departing. They were friendly and arrived on time.

Rob has taken excellent care of our home's heating and cooling systems for years. His recent seasonal visit made it clear that replacing the nearly 20-year-old AC units was the right move. Rob provided a fair estimate using top-of-the-line equipment, setting us up for success. The installation crew arrived promptly, were courteous, and got the job done. Notably, they handled hauling heavy equipment up five flights of stairs to the roof with ease. The lead installer was clearly seasoned and kept us informed throughout the day. We're thoroughly impressed with their service and will continue to rely on them for our HVAC needs.

Service was top-notch. Rob showed up quickly and got my heating issue resolved same-day as the call. Definitely recommend this company to others.

I'm extremely satisfied with this company. They exceeded my expectations from start to finish. After calling, Rob arrived the very next day, quickly diagnosed the issue, and laid out all options and costs clearly. Given the age of my AC unit, I opted for a full replacement, which was done efficiently two days later by Sam and Eddie. Throughout the process, they were communicative, professional, and provided me with everything I needed to know. Having dealt with other service providers in Chicago, I'm confident that Rob, Sam, and Eddie will handle all my future HVAC needs.

I've had three positive experiences with this home services business. The first time, they showed up promptly at 9am on a Saturday morning when my heat stopped working. The technician was kind, knowledgeable, and explained what he was doing. He also offered to continue fixing the issue if needed. I recently had them do a routine cleaning, which was handled efficiently. On my most recent visit, the technician noticed the furnace was on the verge of breaking down and fit me in for repairs that day. The same technician provided excellent service each time, making me confident I'll choose them when it's time to replace my furnace.

We'd been dealing with a persistent scratching noise from our furnace since last winter, but it escalated into a regular issue when the heat kicked in a few weeks ago. That's when we called C&S for help. The technician came out and diagnosed the problem - our motor was worn out and needed to be replaced. He gave us two options: replace just the motor or the entire furnace, with corresponding price tags. We weighed the pros and cons online and felt the pricing was reasonable, so we opted for a full replacement. Throughout the process, Rob and his team were incredibly responsive and did top-notch work. It's always frustrating to shell out big bucks for repairs, but getting good service makes all the difference - thanks, City & Suburban!

We've relied on City & Suburban Heating and Cooling for ages and always get good service. Rob is responsive and resolves problems efficiently, so you'll be satisfied. They do a great job and we endorse them wholeheartedly.

City & Suburban Heating & Cooling is top-notch. Their team consistently delivers excellent service for repairs, maintenance, and inspections. Scheduling is always convenient, and they have honest, fair pricing - no surprises or upsells.
Rob has been a standout for me, keeping my AC unit running smoothly for years and extending its lifespan. When I needed to replace my water heater, he coordinated with my plumber seamlessly, ensuring everything went smoothly. His expertise and clear communication made the process stress-free.
When my neighbor raised concerns about a possible leak from my HVAC system, Rob quickly assessed the issue, putting everyone's mind at ease with his professional evaluation. Overall, City & Suburban provides knowledgeable, prompt, reliable service every time - I highly recommend them for all HVAC needs.

City and Suburban Heating and Cooling does a great job. Rob is top-notch - professional, reliable, and always on time. He keeps you updated on his schedule and shows up exactly when promised. What really stands out, though, is his integrity. In my 20 years of dealing with service providers, I've never seen anyone as honest as Rob. His prices are fair, the work is done well, and I highly recommend him and the company without reservation.

I highly recommend this service. The team is responsive, reliable, and offers fair pricing. When my old furnace stopped working on a cold Friday night, they were at my house the next morning installing a new one. I appreciate their focus on fixing problems rather than pushing extra parts. Their customer service, punctuality, and clear communication make them stand out from other providers like C&S Heating.