HVAC reviews in Chicago, Illinois

Anthony is top-notch - meticulous and expertly run his building services with professionalism that earns your full trust, just like it did mine.

David was pleasant to deal with, providing clear explanations for any issues and updates needed. As long-time customers of Heatmasters, he took the time to thoroughly review our notes. He ensured I was satisfied with the service.

However, a few hours after my initial update, we discovered the hot water had been turned off again, and the invoice lacked dollar amounts. This necessitated a second call and follow-up. Fortunately, Heatmasters promptly resolved the issue. Despite this hiccup, we still highly recommend their services.

Daniel exceeded expectations. His work was top-notch, demonstrating expertise and a clear understanding of the task at hand. He communicated effectively, explaining each step in detail without oversimplifying or misleadingly concealing complex issues. His professionalism and integrity earned my confidence and appreciation for his services.

I've used Heatmasters twice - once at an old apartment and again at a new place. They always do a great job. Their response time is fast and the work itself gets done quickly. Recently, when my AC broke down during a heatwave, they came out the same day and fixed it right away. The technician was professional, explained everything clearly, and charged reasonable rates. I also signed up for their maintenance plan. They're the go-to service for me - no complaints at all!

Our experience with Heatmasters was fantastic. Abel arrived on time, was extremely courteous and courteous, explaining everything in a clear manner and offering multiple solutions for our heating/cooling needs. I strongly suggest using their services and particularly working with Abel; he exceeded expectations.

The technician showed up promptly, calling ahead of schedule, which set a positive tone. His on-time arrival and efficiency were impressive. He assessed my AC system, confirming it was in working order, and replaced my filters. He also provided valuable guidance on maintenance needs. Overall, a great experience with this visit.

Heatmasters sent someone over on Monday when my water heater went out on Saturday. The technician, Daniel Corona, checked it out and spent about an hour tinkering with it before getting some bad news from the manufacturer, AO Smith - the problem could be fixed but at a steep price. Since the water heater was old enough to warrant replacement, I opted for that instead of a costly fix. What impressed me was how sensitive Daniel was to my lack of hot water over the weekend; he made a few phone calls and had another technician, Anthony, come out with a new unit from Bradford White so I could have hot water right away. Daniel was professional and personable, making him easy to work with. If I need future maintenance, I'll definitely be requesting him - thanks to both Daniel and Heatmasters for the great service.

I've been a loyal client of Heatmasters for years, and my latest experience with Luis and William was top-notch. They arrived promptly, communicated effectively throughout the process, and left the site spotless. Their professionalism is exceptional, making me confident in recommending Heatmasters for all your heating and cooling needs.

Daniel from Heatmasters did a fantastic job - he was courteous, thorough, and timely. He took the time to explain each step of the process, ensured everything was done correctly, and kept us updated throughout. His professionalism and friendly demeanor were greatly appreciated.

I had an unimpressive experience with this company when they came to check on my furnace. Despite the error code flashing in front of them, they were unable to pinpoint the problem. When I asked if a new furnace was the solution at $10,000, I was directed towards that option. Thankfully, I took matters into my own hands and discovered the issue with the motherboard myself, finding a replacement on Amazon for under $100. I've since installed it and the furnace is working flawlessly. Until they improve their knowledge and expertise, I wouldn't recommend them to others who value competent workmanship.

I had my HVAC system serviced by Dave from Heatmasters during the summer. He was extremely knowledgeable and explained everything he did, even to someone like me who doesn't understand the inner workings of HVAC systems. The job ended up needing more work than initially anticipated, but I felt I wasn't taken advantage of or forced into unnecessary expenses. This is a welcome change from my experience with other services that I'm not familiar with and need to rely on others for. Overall, I'd definitely recommend Heatmasters to friends and family based on Dave's professionalism and expertise.

I've been relying on Heatmasters for over two decades, consistently impressed by their team's professionalism, efficiency, and warmth. Recently, our technician, Abel, delivered outstanding work, ensuring we're prepared for winter - a testament to the company's commitment to excellent service.

Anthony provided excellent service by performing the annual boiler cleaning and replacing the thermocouple. His professionalism and attention to detail were impressive, and he took the time to explain the process and identify potential issues. His upgrade suggestions were also greatly appreciated.

Able did a great job wiring my home to the new boiler, which Heatmasters recently installed. The service was prompt and professional, fitting for a older ranch like mine, which got a brand new boiler in just one day. I'm very pleased with this company - they're a local family-owned business that's great to support.

Our technician did an excellent job with our heating system today. He was courteous, explained the work, and provided helpful suggestions that we appreciated. As long-time Heatmasters customers for both HVAC and water heaters, we've consistently been satisfied with their professionalism, timeliness, and affordability. Today's service man excelled in all these areas, making us feel confident in our choice of company once again.

The customer got excellent service. Another HVAC company had failed to resolve an issue four times, but these guys got it right on the first try. They were very responsive and fairly priced.

City & Suburban far surpasses other HVAC companies in terms of quality service and expertise. After a frustrating experience with multiple other firms, their techs proved to be knowledgeable and efficient, resolving a long-standing issue that had been plaguing us for months in mere minutes, unlike previous attempts by other companies which took appointments after appointments. Their support team is approachable, dependable, and a pleasure to interact with. Reasonable pricing is also a bonus, considering they can deliver results when others fail. Overall, I highly recommend City & Suburban to anyone seeking reliable HVAC assistance.

Found an honest one! Saved me from a costly mess after dealing with multiple HVAC firms. These guys are straightforward, offer fair prices, and actually provide useful guidance. Worth the search – highly recommended.

Great relief to find a trustworthy HVAC company in the city. My experience with this company far exceeded my expectations - their technician showed genuine care and took the time to accurately identify the problems, ensuring top-notch workmanship.

Excellent experience with this company! Rob arrived promptly, completed the job swiftly, and the price fit within our budget. We're happy to have found a reliable partner for all our heating/cooling needs.

We've been relying on City & Suburban Heating & Cooling for our HVAC needs for years, particularly when it comes to repairing old systems - both new and old homes. However, our current AC/furnace was nearing the end of its lifespan, and we didn't want to risk being forced into an emergency replacement at a bad time.

That's when Rob told us City & Suburban had started doing full replacements earlier in 2025, which made us realize we needed to start researching options. Let me tell you, I learned more about furnaces and A/Cs than I ever would have imagined - it was overwhelming.

We got quotes from a few companies, but they all tried to sell us on different systems, leaving us feeling confused. In contrast, Rob took the time to explain the best options for our condo's layout and warned us about the higher maintenance costs associated with newer systems. As someone who repairs these systems daily, his expertise meant more to us than just trying to sell us a new system.

Given our long-term relationship with City & Suburban, their competitive pricing, and Rob's trustworthiness, it was an easy decision for us.

The installation day was stressful due to the large investment and bad weather. We'd been preparing for this process for months, but it still felt like we were saying goodbye to a system we knew well, despite its flaws. The crane needed to be brought in due to our building's height, which added an extra layer of complexity. But Rob was there to ensure everything went smoothly and that his team had what they needed.

Once the roof work was done, the rest of the installation was straightforward. With patience and professionalism, City & Suburban got us back up and running without any major hiccups.