HVAC reviews in Chicago, Illinois

This company's hiring practices are seriously flawed. The people they bring in to drive their vans need to be thoroughly vetted. On February 23, 2022, at 9:01 AM, I witnessed a driver on 22nd Street in Broadview, IL, fail miserably. As I was driving on the construction site lane, he showed no regard for the one-way rule and stepped on it as soon as I completed my turn. Not only did this put me at risk, but also the car in front of me, which could have led to a catastrophic accident. The driver's behavior was reckless and inconsiderate. A driver with that level of aggression poses a significant danger to everyone on the road. It's unacceptable for them to bring such a person onto their team.

We were caught off guard by a critical issue affecting four buildings, each with its own heating system. We urgently required a new boiler and the timing couldn't be worse – it was mid-winter. Fortunately, Hayes Mechanical arrived on the scene! Their company was a lifesaver. Even before they signed our contract, they assured us that they had the solution we needed, while other competitors warned of delays lasting several weeks. We chose Hayes Mechanical and are delighted with their rapid response, flexibility to work around the clock, and exceptional quality of work. We're sticking with them for our ongoing boiler maintenance needs. I highly recommend this company without hesitation – you won't be disappointed. The swift turnaround was especially welcome during the bitter winter months, bringing relief to families across multiple buildings who were struggling with broken boilers.

As a seasoned property manager, I've found Hayes to be consistently reliable and efficient in addressing maintenance needs. They provide swift response times and deliver high-quality results for both resident and common area concerns. Their professionalism is evident in every interaction, making them a trusted partner for my communities.

We hired Hayes for plumbing work that turned out to be subpar. When we brought it to their attention, they dropped off the ball and left us with a costly repair bill. Luckily, our issue wasn't forgotten – they responded quickly after our negative review and sent someone over promptly this morning. It's reassuring to see companies like Hayes take customer feedback seriously.

Hayes Mechanical has been a go-to partner for our building's HVAC requirements. Their team is prompt to respond, knowledgeable about the job, and keeps us in the loop. Service calls are handled efficiently, technicians are thorough, and they leave everything tidy. We appreciate their professionalism and reliable support for our property.

I was shocked and taken advantage of by this company - their billing structure is completely unreasonable and lacks transparency. The dispatcher's mistake led to me being billed for more hours than my unit was even available, despite her own error. The service manager couldn't explain why the technician's bill was so inflated, considering all the mistakes made.

The final bill was staggering, with over $2k for less than 30 minutes of work, plus extra charges for drive time and a second trip. To make matters worse, they charged me an exorbitant markup on a part that could've been bought at Home Depot just down the street. It's clear they're more interested in making a profit than providing good service.

As someone who works in the repair industry myself, I was appalled by the lack of integrity and ethics displayed by this company. They clearly have no qualms about taking advantage of customers to line their own pockets.

Excellent staff with outstanding support.

Wells stands out due to its heat pump installation expertise, offering top-notch performance, minimal disturbance, and straightforward service.

Wells HVAC Supply has become my preferred source for heat pumps, thanks to their broad selection which allows me to easily locate the right product.

Company doesn't respond to calls. Doesn't care about inventory.

The team is consistently reliable.

They get the job done well, especially with heating, cooling, ventilation, and plumbing repairs.

We've had an excellent experience with this company, having worked with them for nearly four decades through their family-run business.

The owner leads by example, with skilled workers who adhere to industry standards for HVAC installations and services. Their technical expertise far surpasses that of most contractors, making them a valuable resource for complex engineering issues. Fewer companies could benefit from their level of professionalism and knowledge.

Excellent service was reliable.

It's freezing here.

Excellent service and timely delivery.

We had to replace our outdated system after it stopped working. The team explained our options clearly and helped us make a decision. Installation was quick and hassle-free. The new unit is super quiet and works amazingly well - no complaints here, great job.

Honest and reliable HVAC services. Our AC repair went smoothly thanks to prompt arrival and clear explanations from the technician. No high-pressure sales – just a fair price for quality work. We're satisfied with the experience and will likely use this company again.

We'd been stuck with a malfunctioning AC, and the thought of replacing it was daunting. The technician showed up, diagnosed the issue, and found that low refrigerant was the culprit. He topped off the system, checked for leaks, and had us cooling like new in no time. What impressed me most was his willingness to be upfront about potential costs – he could've easily steered me towards a new unit, but instead chose honesty over a sale. His integrity is refreshing.

The team turned a stuffy home into a haven of fresh air, expertly installing ducts and vents with care. Their meticulous work showed as they navigated cramped spaces with ease. The results were swift - just over an hour - and the crew left nothing to be desired. Extremely pleased with their speed and skill, I'd wholeheartedly suggest them for any HVAC job.