HVAC reviews in Chicago, Illinois

This company does a solid job on all maintenance tasks, from initial setups to fix-it jobs. Quick turnaround times for urgent repairs are also appreciated.

The company's staff is highly competent, with knowledgeable account representatives and skilled technicians who deliver high-quality work. Exceptional customer service sets them apart.

Another customer has echoed similar frustrations with this service provider. They dispatched an inspector who couldn't provide clarity on the billing, and despite spending only an hour on the job, they still sent a hefty $603 bill weeks later. It's clear that these guys are taking advantage of people - avoid them at all costs.

I've had a terrible experience with this company, it's hands down the worst I've ever dealt with. They took $450 from my grandmother for a furnace inspection and didn't lift a finger - zero work done. The account notes only detail what was found and needed to be fixed, but no follow-up or resolution on parts. They completely dropped the ball. Don't bother, trust me, you'll regret it.

The technician from this company provided excellent service at their location in MC. He assisted me with changing my flat tire and completed the task efficiently. I was impressed by his willingness to adapt to my request, using a tire plug kit instead of an air compressor. Highly recommended.

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We've been a customer of Hayes Mechanical for six years, consistently impressed by their professionalism and workmanship. I'm already looking forward to our next project together - here's hoping it won't be long!

We encountered an urgent issue in our building last night, affecting four units with water spouting from basement drains due to a clogged sewage line. Thankfully, Bill arrived promptly at Woodlawn, IL, despite the extreme cold weather conditions, and was incredibly helpful and kind. He put his personal commitments aside to assist us, even having family over, which spoke volumes of his dedication. We were skeptical about getting someone out quickly enough, but Bill's prompt response exceeded our expectations. His professionalism and willingness to help earned him a well-deserved 5-star rating from our whole building, which is grateful for his assistance.

The technician was courteous, meticulous, and informed. He removed debris from nearby components, demonstrating integrity in his work. His professionalism shone through.

These guys were completely incompetent. They came to estimate my air conditioning unit, but then it seemed like they forgot about me - I had to call them multiple times just to get an update. When the work was supposed to be done, they told me that a new tray was needed and would cost $900. But what really blew my mind was that they'd need me to hire someone else to do some drywall repairs afterwards. They even asked if I had already opened up the ceiling for them, which is weird since they didn't give me any prior notice about it.

To make matters worse, they never sent me a formal quote with all the details. I was left in the dark throughout the whole process. I've dealt with some shady companies before, but this one takes the cake. The level of unprofessionalism was appalling.

The next day, another company showed up and fixed the issue in just 30 minutes for $200. It's pretty clear who the better option is if you're looking for a reliable mechanical service. Needless to say, I wouldn't recommend these guys to my worst enemy.

Hayes Mechanical came in as the lowest bidder for our preventative maintenance contract with multiple schools where I'm employed. They're fast to respond to service requests and offer fair prices for work done. What impressed us most was their consistency: they'd assign the same technician to each school whenever possible, allowing them to develop a deep understanding of the systems and common issues that arise. This personalized approach has been a big plus in our experience with Hayes.

Ryan Smith saved the day by getting our building heated quickly, preventing a disastrous situation that could have affected our clients' comfort. He prevented unnecessary stress and frustration, which is exactly what our clients deserved. Thanks to his timely intervention, we can breathe a sigh of relief. Kudos to Ryan Smith and the Hayes Mechanical Team for their excellent service.

Hayes Mechanical's Plumbing division has been a game-changer for us. We've had them on board for over a decade, consistently delivering top-notch service with professionalism, valuable insights, and lightning-fast response times - whether it's routine maintenance or emergency situations. I'm grateful to the entire team for their dedication, making them an invaluable partner for our business.

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I had an issue with my condo building's central air conditioner in July - the piping that connects it to our apartment started leaking and needed repair. The engineer suggested Hayes Mechanical for the fix, so we hired them. A technician came and sorted out the problem relatively quickly - I'd estimate about 30-45 minutes.

However, five weeks later I received a $331 bill for "labor and consumables" that I strongly objected to. When I asked for a breakdown, Hayes claimed the technician had been in the apartment for an hour and a half, which he hadn't. My partner's initial contact with Hayes also didn't include a cost estimate, so we were stuck paying.

The moral of the story is that while Hayes may do good work, they charge exorbitant prices even if it means stretching the truth about time required. If you use their services, insist on a written cost estimate beforehand to avoid getting taken advantage of.

Hayes Mechanical nailed our rooftop chiller replacement job. Their team worked efficiently, professionally, and without a hitch - the installation was seamless. The company handled all project aspects, from management to paperwork and even helping with ComEd incentives, making the process incredibly smooth and stress-free.

Had a great experience with Hayes for a significant HVAC project at a local high school. Their technicians were extremely competent and courteous, providing excellent service and clear communication throughout the job. Would highly recommend them for future mechanical work without hesitation.

We hired Hayes to replace our antiquated boiler, a commercial venture that required specialized expertise. From the initial consultation through the project's completion, their professionalism shone through. Ryan proved invaluable in securing reimbursements from multiple sources, resulting in significant cost savings for us. He handled all paperwork, taking a burden off our shoulders.

The Hayes team was exemplary in their communication and work ethic. They arrived punctually every morning at 7 am, as promised, allowing us to accommodate them into the building. Their courtesy, respect, and genuine niceness made a positive impression. The commercial boiler they recommended was high-efficiency and well-explained. Despite some unexpected pipe issues, they completed the job within two weeks, meeting their initial timeline.

I appreciated the attention to environmental responsibility, as they responsibly collected and recycled/sold the old pipes instead of discarding them. Their quoted price remained unchanged throughout the process. After comparing quotes from other providers, we valued Hayes' personalized service and were pleased with the outcome. I wholeheartedly endorse them for commercial projects; their dedication to quality and customer satisfaction is exceptional.

I recently had a great experience with this home services business, thanks to the excellent work of their mechanic, Ed. He took the time to explain my AC system issues in detail, even though I have no technical knowledge, making me feel more confident about the diagnosis. His patience and willingness to answer questions afterwards were impressive.

Ed's colleague, Kevin, also provided top-notch support with my home warranty claim. Despite long wait times, he worked tirelessly on the phone, likely adding an extra hour of his time, to ensure everything was handled properly. His dedication and professionalism were much appreciated. The whole team showed a willingness to help without any frustration, making for a very positive experience. I highly recommend this business.

Hayes Mechanical saved the day with their quick response and expert technician, Cantrell. He showed up on time, diagnosed the issue, and got it fixed right away - even explaining what went wrong. The whole experience was top-notch, thanks to the company's professionalism and the techs' genuine expertise.

Hayes has a reliable team with expertise, delivering top-notch support through exceptional customer service. We've relied on them to maintain and repair our household's heating and plumbing systems, which have been a huge blessing. Two significant boiler projects were completed successfully, leaving us extremely grateful for their services.

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I had a great experience with Hayes Mechanical recently, and I'm extremely satisfied with their services.

Their customer service was top-notch from start to finish. The team was always responsive and kept me in the loop throughout the entire process. They provided a clear estimate upfront, including all costs, so I never had any surprises down the line.

The work they did was superb - whether it was repairs, maintenance, or new installations, they showed exceptional expertise. Their punctuality was also impressive; every appointment started on time, and projects were completed within the estimated timeframe.

I highly recommend Hayes Mechanical for anyone looking for reliable mechanical services. They're a customer-focused company that delivers outstanding service, and I wouldn't hesitate to use them again.

Hayes Mechanical installed and maintains our old church's heat pumps with impressive professionalism and skill. The company significantly undercut a previous estimate, finding a metal fabricator who could rebuild the coils instead of replacing the entire unit - saving us nearly 75% of the original cost. Two years on, the system continues to perform flawlessly, thanks in part to regular maintenance from their expert technician, Otto. I highly recommend Hayes Mechanical for any HVAC needs.