HVAC reviews in Chicago, Illinois
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Provided expert guidance on energy efficiency and helped reduce our utility costs significantly. Extremely helpful service.
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Great job by this company! They responded quickly and sent someone over soon after I called. The technician was considerate of my space, put on shoe covers, and got the problem solved right off. From start to finish, it was a top-notch experience - very happy with the outcome.
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Impressive work by this HVAC company. The technician showed up on time, was courteous and informed, and fixed the problem quickly. He broke down the explanation into easy-to-understand language. The price was reasonable, and the whole experience was top-notch. This company consistently provides reliable HVAC services.
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Good value for the work done.
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After being let down by numerous untrustworthy heating and cooling firms, I'm relieved to have encountered one with genuine integrity and a customer-first approach.
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Overall, my recent air con service was top-notch and a welcome relief from the heat.
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Our experience with Chicago Heating & Cooling Inc far exceeded our expectations. They sent a reliable technician who showed up right on schedule, fixed the issue quickly, and made sure everything worked as it should. They were courteous and knowledgeable. The cost was fair too.
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Heatmasters, your technician Mario is top-notch - genuinely professional and extremely helpful. He broke down complex info about my circulation pump and water heater in simple terms. I've been a customer for over 20 years, and it's reassuring to see consistency like this. Another technician, Anitov, was similarly exceptional; Mario has now matched his standards. Please pass along my thanks - he deserves to know I think so.
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I recently had David from this company come to my home and assess my HVAC issues. He was punctual, knowledgeable, and got the job done efficiently. The upgrade to my furnace has made a noticeable difference, with everything working better.
However, there's been an update since my initial experience. When I reached out to the company directly, I asked for a receipt detailing my parts and services warranty, including a breakdown of the quoted costs line by line. Unfortunately, they refused to provide this information. I had also inquired about the discount I was supposed to receive as part of their service package.
To make matters worse, I later discovered that the cost of the motor installed was significantly less than $400. In contrast, the total bill for the cleaning, installation, and adjustment of my furnace came out to be $2000. Given David's verbal quote about the severity of the issue, I'm still trying to process how I ended up paying such a high amount.
What really bothered me is that the company wouldn't provide a written receipt as requested, which made it difficult for me to verify the costs and warranty details. This lack of transparency has left a sour taste in my mouth. If you're considering using this service, be cautious of potential upselling. It's essential to get your quote in writing first to avoid any unexpected expenses. -
Louis was excellent, providing valuable insights on how to get the most out of our equipment. He's knowledgeable, friendly, and courteous. As with all my dealings with Headmasters, I've had a consistently positive experience.
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This technician is competent and helpful, often taking extra steps to assist us. He explains the issues clearly, which is appreciated. Given our reliance on him for our HVAC, it would be beneficial if he could be scheduled ahead of time whenever possible.
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Luis arrived right on schedule, 10 minutes ahead of his planned arrival time. He conducted a comprehensive maintenance check, balancing thoroughness with efficiency, all while maintaining spotless professionalism. Luis explained every step clearly, ensuring I was informed throughout the process. The entire appointment wrapped up within an hour.
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Andrew did a great job, spotting tiny problems fast and without fuss.
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Our technician Dave gave us advance notice before arriving, which was very much appreciated - he also checked in again when he was close by. This extra courtesy made the appointment run smoothly. Dave was knowledgeable and took the time to explain how our boiler works and why regular maintenance is crucial. The only minor annoyance was that the link provided in the follow-up email needed to be copied and pasted into the browser, as it wouldn't launch directly from the email.
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I recently had my scheduled annual air conditioning maintenance done by Heat Masters, and I was pleased with the service. The technician assigned to my appointment was named Abel, who has been a familiar face in our household for a few years as we've been customers of Heat Masters.
Abel delivered exceptional results, demonstrating in-depth knowledge about his work. Not only did he complete the maintenance task at hand but also took the time to inform me about additional items that could enhance my HVAC system's performance.
What impressed me was how Abel presented these options without being overly aggressive in his sales pitch. He explained each benefit thoroughly and made a compelling case, making me feel confident in his recommendations.
I highly recommend Abel due to his exceptional combination of attentiveness, expertise, and personable nature, which makes him an asset to Heat Masters' customer service team. -
Abel from Heatmaster did a great job cleaning both our ACs and furnaces, explaining their conditions and making sensible suggestions. Given we have a maintenance contract, it's reassuring to get reliable service from them consistently.
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Luis showed up on schedule and warned us beforehand, doing the job fast without sacrificing quality. He gave us an honest assessment of our AC's condition and did some extra work to improve its performance, making it more efficient for the next few months.
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I've relied on Heatmasters for heating services at my home for years and have consistently been pleased with their work. Their technicians are knowledgeable and offer sensible advice. Recently, David performed the servicing and did a good job. The issue arose that required a new boiler, which was handled professionally despite being an investment. Overall, I'm satisfied with the outcome.
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The experience was hassle-free. Daniel, the technician, showed up on time and kept me informed. His friendly demeanor and expertise were a welcome surprise. Notably, he took the time to explain the proper maintenance of my electronic filter, which I appreciated. Overall, it was a great service.
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I've relied on Heatmasters for nearly three decades, counting on them to keep my boiler system running smoothly through annual maintenance and replacements. Every technician has been courteous and explanatory. This year's visit with David was particularly impressive - he took the time to clearly explain options, costs, and timelines for the necessary work. I trust their professionalism and feel at ease when they're done.
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I hired Heatmasters on a sweltering hot two-day stretch when my AC gave up on me. I called late in the day, and they sent someone over before noon the next day - Mario, to be specific. He took a look at my unit and diagnosed the issue fast. It turned out that a key part was worn out and wouldn't make it through the summer. Thanks to his expertise, I dodged another AC breakdown this coming season. The whole thing got done quickly, and I'm thankful for the service. Heatmasters and Mario are top-notch - don't hesitate to use them.