HVAC reviews in Chicago, Illinois

4.7 based on 6279 reviews Back to the listing
    5

    Universal HVAC Group delivers solid service that's professional, reliable, and budget-friendly. Their technicians are knowledgeable and get work done as promised. Costs remain affordable, making them a good choice for those seeking dependable service without sacrificing value. If you need trustworthy work at reasonable rates, Universal HVAC Group is worth considering.

    5

    David provided top-notch service. He gave me thorough answers to my questions, breaking down the problems and explaining options. No hard sell - he just presented what's available. He brought in a specialist to assess the space and Leo was excellent too! I've always been impressed with Universal HVAC Group - their techs and customer service team are reliable.

    5

    I'm thoroughly satisfied with this company. Having previously used Universal HVAC for two of my businesses, I knew what to expect - professional technicians who get the job done without adding unnecessary costs. Recently, they helped me with a home HVAC issue caused by a forgotten filter and clogged intake, fixing it on short notice at a fair price. Their service was top-notch and hassle-free.

    5

    Universal HVAC Group is top-notch! They saved me from a chilly winter with emergency furnace replacement. Their technician, Leo, arrived swiftly, completed the task efficiently, and even tidied up after himself. Kudos to Leo for delivering exceptional, prompt, and spotless service - thanks, Leo!

    5

    I recently used Universal HVAC Group's services and am thoroughly impressed. The team provided exceptional service from start to finish, balancing speed with expertise. My concerns were addressed promptly and professionally, and everything was working correctly before they left. I highly recommend this company for reliable and high-quality HVAC needs.

    5

    Universal HVAC exceeded our expectations with top-notch service, fair pricing, and integrity. They tackled a massive 7500sqft installation with professionalism and expertise. Their team showed us genuine respect throughout the process. With our family's legacy property spanning multiple generations, we relied on Universal HVAC to deliver work of the same caliber as if it were their own family business. We're thoroughly impressed with their commitment to support and can confidently endorse them to others.

    5

    I've had three instances where Universal HVAC Group helped me out with HVAC issues, and their service has always been reliable. They either fixed the problem during the initial visit or came back the next day to resolve it. Scheduling is always quick and easy to arrange. The team is courteous and respectful to my tenants, which alleviates some of my concerns. A comprehensive report with before-and-after photos of the work done helps me stay informed. I'll definitely be choosing them again for future HVAC needs.

    5

    I recently had Universal HVAC Group come to my home for seasonal maintenance on my heating and cooling systems, and I'm extremely satisfied with the service. The technicians who came out were highly trained professionals who demonstrated exceptional expertise in their work. They conducted a thorough inspection of both furnaces and air conditioners, identified the issues, and resolved them efficiently.

    What impressed me most was the level of communication throughout the process. The technicians would regularly update me on what they were doing, which I found to be greatly appreciated. Even when dealing with a unit located in the attic, which can be challenging to access, Leo and his crew handled it without any issues. They left my home spotless after their work was completed, and went out of their way to clear out debris that previous contractors had left behind.

    What started as a positive experience turned into a memorable one when I needed emergency assistance during the recent deep freeze. My furnace stopped working in the middle of the night, and I was on the verge of panic. However, Universal HVAC Group responded quickly, and Leo himself came to my home within the promised timeframe. Not only did he resolve the issue promptly, but he also took the time to thoroughly explain what had caused the problem and assured me that further repairs were not necessary.

    I've had my share of experiences with contractors in the past, and it's often been a mixed bag. As a woman, I'm particularly cautious when hiring someone to work on my home, but Universal HVAC Group has earned my trust. What sets them apart is their genuine commitment to serving their community with honesty and integrity. Leo, in particular, stands out for his professionalism and high level of integrity – he's not there just to make a quick profit.

    Throughout our interaction, I felt confident that I was dealing with someone who truly cared about providing excellent service. I'm grateful for the reassurance I received from Leo, and I appreciate how he handled my situation in a clear and transparent manner. As a result, I'll be recommending Universal HVAC Group to everyone I know – they've earned their reputation as a trustworthy and reliable company that puts its customers first.

    5

    David did an outstanding job on the ductwork at our restaurant last week. He arrived on time, was professional, and clearly knew what he was doing. The process was explained in detail and the work was done correctly. Since completion, we've noticed a significant improvement in airflow throughout the restaurant, making it more comfortable for both guests and staff. David kept the workspace clean, which was much appreciated. We're very happy with his work and would highly recommend him for any HVAC needs.

    5

    I was recommended to Universal HVAC Group by a friend and they truly delivered. The service was exceptional. A technician named David showed up promptly to address my concerns. He thoroughly inspected my old condenser and asked thoughtful questions before outlining the best options for me.

    When I selected my new AC unit, they returned the next morning at 8 AM to install it. David walked me through the process as he worked, pointing out a potential water leak in the furnace that I'd already checked. As a first-time homeowner, I appreciated his open communication and confidence in their work, making me feel secure in my investment. Overall, Universal HVAC Group has an outstanding team – thanks!

    5

    Universal HVAC Group did a great job installing my new furnace. The installers were top-notch and kept me in the loop throughout the process. They provided clear explanations of what they were doing, and I appreciated the accurate estimate and prompt answers to my questions. Overall, their professionalism and courtesy made for a seamless experience - I highly recommend this company.

    5

    I was blown away by my initial experience with Universal HVAC Group. On a Sunday morning, our AC suddenly gave up the ghost, stranding me at home on the most critical day - my 1-year-old's birthday party. With guests due to arrive soon, timing couldn't have been worse.

    I tried calling around to nearby heating and cooling services, but none were available on a Sunday, with wait times stretching until the following week. I figured it was a long shot finding someone who could squeeze in an emergency visit on such short notice.

    That's where Universal HVAC Group truly stood out from the crowd. After leaving a message, I got a rapid response - a technician called me straight back, sounding genuinely sympathetic about our predicament. He assured me he'd be at my doorstep within 15 minutes and, to his credit, arrived promptly on time.

    The technician turned out to be an absolute pro, tackling the issue with all the speed and care you'd expect from someone dealing with a crisis situation like this. Given we were frantically prepping for my son's party, it was reassuring to see him adjust his pace without compromising his professionalism. Kudos to Universal HVAC Group for delivering top-notch service in one of the most stressful situations I could imagine - their dedication and willingness to help are truly appreciated.

    5

    I recently had a great experience with Universal HVAC Group when I needed to replace my furnace. From start to finish, everything was handled smoothly and the team's professionalism shone through. They took the time to explain my options and find a solution that suited me best.

    The installation itself was done quickly and expertly, and they left my home in perfect condition. What impressed me most was how they caught an issue with my ductwork that I hadn't noticed before - it showed their attention to detail.

    I'm extremely pleased with the service I received; I wasn't expecting that level of quality. If you're looking for a reliable and efficient heating solution, Universal HVAC Group is worth considering.

    5

    I recently used Universal HVAC Group for a new furnace and A/C installation, and I couldn't be happier with my decision. The process was incredibly smooth and stress-free, thanks to their professionalism and honesty. They gave it to me straight, no unnecessary extras or upselling - just what I needed. The job was completed quickly, often sooner than expected. The team treated my home like their own, taking care to ensure everything ran smoothly. The new system is performing flawlessly, and I'm grateful for the excellent work done by Brandon and Leo. I'd highly recommend Universal to anyone in need of HVAC services.

    5

    Tim and his team are outstanding professionals who exceeded my expectations in every way. I've had TDH handle everything from furnace replacements to ductwork and split unit installations, and they consistently delivered top-notch service. Their prices are always the most competitive, and their willingness to accommodate special requests is truly impressive. They've become my go-to contractors for all my HVAC needs - hands down.

    5

    I've relied on TDH three times over the years, with my first visit being nearly two decades ago when they installed central air and heat in my apartment. About two years ago, they separated the heating for the 2nd and 3rd floors to provide centralized heating as well. Now, I've called them again to replace my furnace, AC unit, and add two new AC units. Every time, Jose, the main technician, has shown up on schedule, explained his work, and made me feel confident in his expertise. He's also left the job site clean and tidy – a detail that matters to me since I work and don't want to deal with the hassle of coming home to a mess. Overall, I'm pleased with their service this time around.

    5

    We called on HVAC vendors after our AC unit died three days before Memorial Day, knowing they'd be busy. We rushed into hiring without giving TDH time to visit - they still showed up and quoted the job anyway. The quote included replacing the 30-year-old air handler and condenser. Their price was competitive among four quotes we got, but it was for a Trane model. They did the installation just four days later and left our place tidy and professional.

    5

    We had a fantastic experience with this company. They arrived promptly for our boiler replacement quote on the same day, showing great professionalism from the outset. The team was thorough in their explanation of the process and provided excellent value compared to other quotes we received. When it came time to install, they rose to the occasion by arriving early and working late into the evening to ensure completion.

    What struck us most was how meticulously clean they were throughout the job, considering the extensive demo and pipe work involved. They even tidied up the mess left behind by another company that had installed our old hot water heater. We weren't expecting such a high-quality unit or attention to detail at this price point. The new boiler, control panel, auto damper, and modern digital thermostats in each room exceeded our expectations. Overall, these guys are top-notch and we couldn't be happier with the service they provided.

    5

    Mark did an excellent job, providing top-notch service. He thoroughly maintained our furnace, vacuuming it and replacing the old filter with a new one. He also cleaned the humidifier filter holder and installed a fresh one. Additionally, he checked and replaced the batteries in my thermostat.

    5

    I've been dealing with TDH Mechanical for three years now and they've done a solid job. They installed both my air conditioning units and new heater upstairs, as well as cleaned out the ductwork when I first moved in. Every year since then, they've condition-checked and serviced my AC and furnaces.

    Their customer service is top-notch, with friendly interactions from their service workers. One technician who's always good for a laugh is Chrissy - she's got some great jokes that keep me smiling. While I don't recall all the technicians' names, it seems like they have decent retention rates since a few of them show up more than once at my place.

    Overall, I'm pleased with TDH Mechanical's work, and they deliver on their promises without breaking the bank.

    5

    I recently had Mitsubishi Trane tri-zone ductless mini-splits installed in my second-floor apartment by TDH. After vetting four proposals, I chose them for their clear communication and reasonable pricing options. Their reputation was a major selling point. Wojter and Jesus were my installers and did an excellent job - they were very detail-oriented and left everything tidy. They also accommodated my request to wear masks during the installation process. Overall, I was extremely satisfied with my experience and even convinced some friends to switch their HVAC installations to TDH.