HVAC reviews in Chicago, Illinois

They did a great job, very professional, reliable, and easy to deal with.

Terrible experience with their customer service. Scheduled an appointment after explaining our heating issue, only to be left hanging after being told to contact another person. The representative seemed unorganized and appeared intoxicated, which raised serious doubts about the company's competence.

Responded quickly and did excellent work. Always got someone on call right away. Would definitely recommend, I've used them before.

They didn't waste any time getting to the issue and fixed it right away. Ed was friendly and competent - I'll definitely be calling them again.

They did a great job installing my furnace quickly. Ed and Sal were top-notch installers who left a lasting impression - I'll definitely be recommending them to others.

Salvatore did excellent work installing a new furnace and AC. The job was of high quality, stress-free, and hassle-free. My system is now working flawlessly - I'm extremely satisfied with the experience and would recommend Around the Town Heating and Air.

Love this company, great service with a fantastic attitude - always a pleasure to deal with them. The work they do is top-notch, no complaints at all. We're loyal customers and will keep using them for all our HVAC needs.

Excellent service. Called about a furnace problem and got immediate attention. Diagnosed on the spot and fixed the next day. I highly recommend this business to anyone in need of reliable home repairs.

I'm leaving a review since I called about furnace service today and was told someone would get back to me. They mentioned an appointment with someone named Ed, who I actually spoke to during my call.

The service provider arrived promptly, offered respectful service, and provided a fair price for the work. A more satisfactory experience compared to many others who tend to push for replacement instead of repairs.

I highly recommend Around The Town Heating and Cooling, especially during harsh winter conditions like this. Their emergency service was prompt and efficient, getting my heat up and running just in time for the freezing temperatures. Their professionalism and courtesy are truly appreciated, making a difficult situation much more manageable.

They consistently deliver excellent service with impressive outcomes. As a long-time customer, I'm thoroughly impressed with their quality work. They pinpoint the problem and fix it efficiently. Top-notch service every time. Highly reliable and I strongly suggest them to anyone in need of home services.

Ed did an excellent job. He was prompt with his responses to my inquiries and fairly priced. I wholeheartedly endorse Around The Town.

I needed urgent heating help on a bitterly cold day. The rep from Around the Town Heating & Cooling, Ed, was surprisingly understanding and worked tirelessly to resolve my issue. His dedication went way beyond the call of duty - he genuinely cared about getting me back up and running.

The reviewer was pleasantly surprised by Sal's speedy response, given the extreme heat, and the high-quality service provided by this HVAC company. It outperformed all other companies they've used in the past. They plan to use their services again for future repairs.

I needed urgent heating repair after my boiler stopped working unexpectedly. The team from Around the Town Heating and Cooling responded promptly, sending Sal and Zach over on short notice. They diagnosed the problem and got it fixed swiftly, restoring heat to my home with their expertise. Both technicians were friendly and efficient, making a stressful situation manageable.

Ed's business has consistently delivered top-notch, dependable support with fair prices and prompt attention to urgent issues – an excellent reputation for a trustworthy service provider.

This company delivered exceptional service despite being short-staffed on a Friday evening during a snowstorm. My heating system malfunctioned, leaving my home uninhabitable with family and guests present. Their timely response made all the difference, ensuring we didn't have to spend Christmas elsewhere. I'm grateful for their reliability and will continue to rely on them. Their commitment to customer satisfaction is genuine and appreciated.

Ed's professionalism, punctuality, and clear communication stood out. He rapidly assessed the issue, clearly outlined the solution, and got it done efficiently. We'd wholeheartedly endorse him and wouldn't hesitate to contact him again. Exceptional quality like his is rare.

It's nice to see a small family-owned business like Around the Town Heating and Cooling still prioritizing people over profits. They went above and beyond when their holiday season was supposed to be a break, by fixing our broken HVAC unit that wasn't heating our condo.

What impressed us most was how well they understood the intricacies of our high-rise system, which is complex with waterpipes - something most other companies don't know how to tackle. Ed and Salvatore had to spend extra time diagnosing the issue, without charging us a thing, and Ed followed up on the next day to make sure everything was working properly.

What I appreciate about Around the Town Heating and Cooling is that they're reliable, efficient, honest, and have great customer service. They know their stuff and aren't afraid to explain things in a way that's easy to understand. It's refreshing to see someone who genuinely cares about getting the job done right. We'll definitely be recommending them to our building as our go-to HVAC vendor.

We've been consistently satisfied with Around the Town's service. Every instance we required assistance, Ed arrived promptly, identified the issue without delay, and provided a clear breakdown of the problems and his repair plan. His professionalism and responsiveness have been outstanding.