HVAC reviews in Chicago, Illinois

Big Ed is the epitome of warmth and kindness. I was introduced to him five years ago by a trusted friend and have been loyal to his services ever since. When I was selling my old house during a particularly harsh January weekend, Big Ed showed up at my doorstep with a heart of gold. His furnace repair skills were put to the test as mine had given out, but he took care of business in a fair and reasonable manner.

Recently, when another issue arose in my new home, I reached out to him via text on short notice. Despite it being late, Big Ed was more than willing to lend a hand, walking me through the process over FaceTime and even ordering a replacement part to extend the life of the old furnace. As a parent with three young children and a pregnant wife, his prompt attention to our situation was a huge relief. I can confidently say that you won't need to look any further for your HVAC needs – Big Ed is the one to call.

I had a great experience with Around the Town when they fixed my heating issue. The initial call was impressive, showing genuine professionalism. Sal's arrival was swift and he demonstrated expertise in his work, which was top-notch. I'd recommend them to anyone seeking reliable service at fair rates.

Around the Town showed great professionalism from start to finish. They were quick to respond, reliable, and transparent throughout the entire process. Installing our rooftop HVAC system required some extra effort, but they adapted to our needs without compromising on schedule or price. Overall, we were impressed with their work.

Around the town excels in professionalism, delivering top-notch services with excellent quality. Their timely arrival is noteworthy, as seen with the seamless furnace repair job. The experience was flawless, leaving no room for complaint. I wholeheartedly endorse this business to anyone seeking reliable professionals and exceptional customer care.

We've been searching for someone to fix our boiler and air handler, but multiple companies said they couldn't help right away. Around Town showed up the same day we called, which was a big relief. The technician did a great job - he was speedy, efficient, and pleasant to talk to. I'm now set with their maintenance schedule and appreciate the quick service.

Highly recommend this home services business - I booked a visit on the same day's call and ED showed up right on time. ED quickly identified the problem and offered top-notch service. If you need reliable, experienced heating/cooling pros in the Chicago area, don't hesitate to reach out. You won't be disappointed!

Ed and his team fixed my old furnace, which was over 20 years old, after two other companies couldn't find the necessary parts. They did a great job and I'd definitely recommend them to others - they're reliable and trustworthy.

Ed showed up on time and got the job done right away. He brought what I needed, and now the repairs are finished. Overall, really happy with the service and will definitely be using this company again. Thanks for a good experience!

I'm satisfied with the service I received. Ed arrived promptly as scheduled, even in military time. His work was efficient and effective. As a veteran myself, it's reassuring to see a business prioritize veterans' needs. The technician showed genuine respect and kindness during the repair. I appreciate the company's commitment to supporting its own veterans. Overall, I'm pleased with my experience and would recommend this service to others who share similar values.

We had a heat issue in our upstairs bedroom during the winter months. Around the Town Heating and Cooling came out promptly and did a thorough cleaning of our heating system. They also offered useful advice on maintenance, such as changing furnace filters correctly. Their service was excellent, with professional staff who paid attention to detail and demonstrated their expertise. I'm glad we chose them - they'll be my go-to for any future needs. Their quick response and helpful tips made a big difference.

Ed from Around the Town is a true expert in his field, with an in-depth understanding of HVAC that's hard to match. For the second time, he made a few tweaks to my AC system and was able to improve its dehumidification capabilities significantly. I've been loyal to him for years, and it's clear why - his exceptional work ethic and genuine expertise have won me over from day one. Ed is a stand-up guy too.

I've been using Around the Town for various projects over the past 12 years, and they've consistently delivered reliable results. Ed has old-school trade knowledge that he puts to good use, taking extra care to get every job done right. When I've added work or had scope changes, he's always been fair about pricing. As an architect, I appreciate his broader understanding of construction beyond just HVAC - it's crucial when renovating, as all trades can have a ripple effect if not handled carefully.

I highly recommend Ed and the team at Around the Town without hesitation.

Ed is top-notch. When I needed help with my condo's heating system, he did an outstanding job at a reasonable price. That made me a loyal customer - I brought him in for the new place in Bucktown too. Ed is extremely knowledgeable about HVAC and his professionalism shines through. He's always on point, and if you're looking for someone reliable, hire Ed.

Ed is the real deal. He's extremely knowledgeable and genuinely friendly, exuding an old-school professionalism. When I called in with a thermostat/boiler issue, he walked me through it over FaceTime, helped me diagnose and fix the problem on the spot. Impressed enough to schedule him for a radiator valve repair ASAP. With his expertise, I'm sleeping better - literally. He's got skills and I'm grateful to have found him.

I had a great experience with Ed from this home services company - he was honest and provided good value. After being let down by Four Seasons, it was nice to find someone like Ed who does things right. He did a great job servicing my furnace and I'd recommend him to anyone looking for reliable heating service.

Ed, the owner of Around The Town, is top-notch. We've had him on board since our old house, and he's consistently delivered. When we bought a new place, Ed was my go-to guy to ensure everything was in working order. He's accommodating – willing to fit in weekend appointments or squeeze me into his schedule after a long day.

I appreciate that Ed is always transparent, knowledgeable, and communicative. It's refreshing not to have to deal with generic customer service like some 1800 numbers around the city. His work speaks for itself – my neighbors have all been satisfied with his services, which is why I'm happy to recommend him again. If you're looking for reliable, honest HVAC service, Ed from Around The Town is your best bet.

I had a good experience with this home services company. They came across as knowledgeable and explained the issue with my AC unit clearly. Scheduling and estimating were efficient, and they got me up and running again within a short time frame. I'd definitely recommend them to others who need similar work done.

Around the Town Heating and Cooling has exceeded our expectations in every way. We've had the pleasure of working with them twice, replacing two furnaces each time, and both experiences were outstanding. Their team is spot on, providing accurate assessments without any unnecessary extras or upselling.

What really sets them apart is their dedication to customer service. They respond swiftly to any calls or issues, making the process smooth and stress-free. Ed stood out for his no-nonsense approach - he tells it like it is - which was refreshing and greatly appreciated. His straightforward attitude and dependability made our experience not only easier but also enjoyable.

If you're looking for a heating and cooling company that delivers on its promises, this is the one. They've earned our trust and gratitude, and we couldn't be more satisfied with their service.

Ed's HVAC service is a complete sham, with the guy himself being a master manipulator who only cares about lining his pockets. If you're considering hiring this operation, don't bother - they're nothing but a bunch of lies.

I initially contacted Ed after seeing some positive reviews about his Unico expertise, and at first, he seemed friendly enough on our initial call. However, things quickly took a turn for the worse when I scheduled him to come out and scope our ductwork the following week. We'd already had someone else damage it in the attic, and we needed it replaced ASAP.

The day before Ed was supposed to arrive, I called to confirm he would still be coming, and he told me he was just a few minutes away. However, when I asked him some follow-up questions about our ductwork, he seemed more interested in getting paid than actually helping us. He even had the nerve to call me and say he was on his way, only to vanish without a word.

To make matters worse, Ed knew we were in desperate need of help - my toddler, pregnant wife, and I were stuck in a sweltering house with no AC, all because of the heatwave bearing down on us. He'd told me he would be there within 20 minutes, but that was just another empty promise.

As it turned out, Ed's real specialty is ghosting customers after taking their money. We ended up finding another company that could do the job, and we're now enjoying a comfortable AC system. I wouldn't recommend Ed to my worst enemy, let alone paying customers.

Ed has also been trying to save face by attacking me personally, claiming I'm the one who's lying about our conversation. However, I can assure you that everything I've said is true - including the fact that we had asbestos insulation removed from our attic before moving in, which likely contributed to the damage.

One thing's for sure: if you hire Ed, be prepared to waste your time and money on a complete charlatan. Save yourself the hassle and find a reputable HVAC company that actually cares about their customers.

Ed did an amazing job, showing up surprisingly early after a late Saturday call. The repair was done promptly and with great professionalism. He's friendly and priced very reasonably. We're impressed and won't hesitate to hire him again if our needs arise in the future.

Ed provided excellent service, demonstrating efficiency, expertise, and a high level of professionalism. His dedication to ensuring a smooth experience went above expectations. I plan to rely on this company for all future furnace and HVAC needs.

Ed showed up prepared and had the necessary parts. He provided a fair price and excellent customer service. I've been a loyal customer to Around The Town, using their services for both my residential and commercial heating and cooling needs for several years now.