HVAC reviews in Chicago, Illinois

They completely botched my issue - insisted I shell out for a new heating system because their supposed "repair experts" couldn't figure out what was wrong. I went local and found someone who knew their stuff - the problem turned out to be a $20 faulty sensor that was it. Clearly, they need professionals with some actual training, not just guys off the street. Save yourself the hassle, don't bother. They clearly have no idea what they're doing.

AVOID THIS COMPANY AT ALL COSTS.

This company is thoroughly untrustworthy. A few years ago, they overcharged my 90-year-old father for a water heater repair by at least 20 times what it should've cost. When it malfunctioned again, they sent someone to tell him he'd need an additional $11,000 in pipe repairs - a far cry from the actual fix that came to just $150.

I recently found out they're now charging my father's credit card $16-20 per month for supposedly ongoing maintenance. Despite trying to contact their support team, our call was repeatedly dropped during the conversation. I've since taken them to task with the BBB.

I'm surprised by the low rating overall, but my five-star review is largely due to Logan's professionalism. He thoroughly inspected and maintained our AC, furnace, and dryer, addressing various issues that were causing problems. His attention to detail was impressive and I appreciate his good workmanship.

I scheduled an appointment with this company to have my furnace serviced before winter arrived on a Friday evening. However, they called me at 10:30pm to inform me that the technician would be about an hour away. I was already in bed and had to work the next day, so I politely declined. We rescheduled for the following Monday, but unfortunately, they never showed up.

We tried again a few days later, this time scheduling for the following Friday. Still, no one arrived. It wasn't until our third attempt, on the following Monday, that the technician finally appeared. He inspected my furnace and took pictures to show me, but what he presented as evidence was not even of my unit - it seemed to be from a different furnace altogether.

The technician then revealed that my heat exchanger was rusted and cracked, would soon start leaking carbon monoxide, and recommended replacing the entire furnace for $9500. I wasn't convinced and called my home warranty provider, who sent someone over to assess the situation. To my surprise, this new technician showed me that there was no rust or cracks on my heat exchanger - in fact, it looked almost brand new.

When shown the pictures supposedly taken of my furnace earlier, they were revealed not to be mine at all. The label on my original heater, which I had purchased in 2017, confirmed that my current unit was a newer model with an additional safety feature that would automatically shut off in case of carbon monoxide leaks within 5-10 minutes. Given this new information, I'm left wondering why the initial technician's claims were so far off. Needless to say, I will never use or recommend this company again and plan to report them for their questionable business practices.

Great job done by this guy.

We received top-notch service at a fair cost. The tech was well-informed and clearly invested in getting the job done right.

I hired them for a leaky vent in my HVAC system, but instead of fixing it quickly, they gave me an outrageous quote for a full system replacement. The technician didn't explain why, just told me it needed to be done that way. They barely even looked at the other furnace before moving on. The whole thing cost $185, and I was furious. I later got quotes from another company, John's HVAC, who found the issue was a loose vent cover that could be easily fixed with some pipe sealant. This guy wasn't only more affordable but also licensed and insured. He even gave me a detailed breakdown of what needed to be done, including a much lower price point for upstairs repairs at $3,000, which seemed reasonable compared to the original quote.

We'd been running a 30-year-old cast iron boiler system, which was struggling with some cold radiators. Given its age, we figured it was better to replace the whole thing rather than patching it up.

Ray was a breeze to deal with - responsive and easy to chat with. The quote he gave us seemed fair, and they were able to start working on our house just two days later.

There was an initial issue with the new boiler being too big for our space, so they swapped it out for a smaller one that fit better. Marco took care of most of the installation and was nice to work with when we had questions.

One thing that did pop up during the install was a small water leak and a gas leak - but Marco handled those without any fuss. As with any contractor's work, I'd still recommend checking things out for yourself to make sure everything is shipshape.

If you're looking for someone who'll give you a reasonable quote, get started quickly, and make communication easy, these guys are worth considering for your heating installations.

The technician gave me a thorough demonstration of their work, showing pre- and post-cleaning photos. The level of dirt and pet hair they removed was astounding. Now the air in my home feels fresher and cleaner overall.

This team pulled off a comprehensive HVAC makeover for our business, getting everything done with military precision. They kept us in the loop every step of the way, and their attention to detail was impressive. The icing on the cake? Our utility bills plummeted shortly after the job was done - it's clear they know their stuff.

I've tried various HVAC companies over the years, but Heating & Cooling Chicago stands out as the best. They offer a good balance of price and professionalism, with prompt responses to my inquiries. The technician conducted a thorough inspection and left everything tidy. He made sure I understood the solution. I've switched our long-term supplier to Heating & Cooling Chicago.

I'm extremely satisfied with the rapid response from Heating & Cooling Chicago, who sent a courteous technician to resolve our issue promptly. They restored our system's functionality, leaving it in great condition.

For top-notch HVAC services, stop looking elsewhere. This team excels in knowledge, thoroughness, honesty, and reliability. Their work is exceptional - we're extremely satisfied with the job done on our system.

They showed up quickly and sent a reliable technician who took the time to explain what was wrong with our system, why it happened, and how to avoid similar issues in the future. We'll likely call them again.

This home services company has no qualms about taking advantage of customers. I was overcharged for a furnace replacement, only to have mine fail just one year later. When I tried to get help, they refused to fix it or even return my calls, instead hanging up on me.

I'm really happy with Minutes Emergency Heating & Air - they're super friendly, charge a reasonable fee, and their techs are nice guys. The heating works like a charm now and I'd highly recommend them to anyone who needs help fast.

We'd been in our place for a couple of years and figured it was due for a system check before things went south. Called Minutes Emergency Heating & Air - their crew showed up on time, were tidy, and genuinely friendly. We're glad we picked them.

Greg quickly identified two issues and resolved one right away, while scheduling further work for another unit. He showed up early and finished on time, sticking to the original plan. His expertise and demeanor made him a standout - I'd definitely hire him again.

Jim delivered a top-notch service - punctual arrival, no unexpected issues during the AC tune-up. His professionalism left a great impression, making our experience with this company stand out. I highly recommend them to anyone looking for reliable work.

Eric provided exceptional service, exceeding my expectations. He efficiently scheduled my appointment and arrived promptly. His professionalism and expertise allowed him to complete the work swiftly. I'm thoroughly impressed with his performance. If you're seeking reliable technicians, this company is highly recommended.

I've had them fix two issues at my place and they arrived on time both times. The work was done at a fair price, which is more than I can say for some other companies. They seem to know what they're doing and were friendly when they showed up. However, they did need to come back later to address another issue that wasn't caught the first time around - but they worked with me on the cost.