HVAC reviews in Chicago, Illinois

Lester did an excellent job - he kept me informed every step of the way, showed up on time, took the time to explain things clearly, and found the best solution without breaking the bank.

Lxp did a great job installing my A/C and the system works perfectly. They also went above and beyond with their maintenance, cleaning furnaces when they came out. Lester is reliable and I'd recommend him to others. He's done an excellent job so far.

He did a good job cleaning our unit and topped it off with new freon.

I've relied on them for years; their speedy responses to my inquiries and in-depth product knowledge have been consistently reliable.

Had a serious issue with a gas leak that required immediate attention. However, the customer service team seemed completely unprepared to provide guidance or support. Unfortunately, the phone representatives lacked any relevant expertise, making it difficult to get assistance over the phone.

Great job on catching a potential issue before it turned into something bigger. Their thorough approach is really impressive.

This was a standout experience. Refreshingly straightforward, the service provider didn't try to push unwanted extras. They delivered exactly what I needed, on schedule, without fuss. The whole process felt highly professional. Such a positive impression left me eager to share with others.

Their technician was excellent - extremely thorough and knowledgeable. He clearly explained everything, provided multiple solutions, and answered all our queries. His demeanor was professional and courteous. The overall experience was seamless and stress-free.

I had a bit of a struggle getting an appointment, but once it arrived, the two technicians who fixed our furnace were top-notch. They kept me informed every step of the way and even spotted another issue that would've cost me later on down the line. Impressed with their professionalism and expertise - thanks for a great service.

This company's success stems from prioritizing customer needs. I appreciate their efficiency, politeness, and attentiveness - it's clear they genuinely care about customers. My experience with phone staff and maintenance personnel has been excellent. Today's service was exceptional, thanks to Mike, who went beyond the call of duty. The company's attention to detail is impressive, ensuring a smooth and hassle-free process. Their commitment to customer satisfaction is evident in every interaction, from initial contact to on-site visits.

Eric delivered a top-notch experience - professional, honest, and knowledgeable. He went above and beyond with installation of my new AC unit, breaking down everything required and helping me select the right model. My investment paid off handsomely; I feel fortunate to have encountered someone as reliable as Eric.

Matt was fantastic - he fixed my furnace quickly and thoroughly. He explained some simple maintenance tasks I can do to keep it running. He even set me up with a low-cost annual plan, which is great. Well done!

The technician showed up right on schedule, did the job quickly and accurately, and explained what he found in a clear way. He finished before the allotted time and did a top-notch job - I'm really glad we chose this service.

Eric delivered top-notch service yesterday. The pricing was spot on, fitting our budget. The job got done right on schedule. The techs showed impressive expertise and explained everything clearly. We're sold on their professionalism - we'll definitely be back for more.

AVOID THIS SERVICE PROVIDER AT ALL COSTS! They sent someone named "Russ" an hour away to diagnose the problem, which they initially claimed was free. However, I later found out it was actually just for him to assess the motor's condition. The estimated cost for a new motor ended up being under warranty. Despite this, Russ insisted on charging me a service fee if I didn't agree to the repairs immediately. He told me he'd fix the issue within 24 hours, but that promise proved false when another problem arose just a day later.

To make matters worse, when I called again to address the new issue, Russ charged me once more for his services. By the third visit, we still hadn't resolved the original problem. After spending over $1400 on these repeated visits, it's clear that this company is not reliable or trustworthy. In fact, my family friend was able to fix the initial issue within 15 minutes and hasn't had any further problems since. Save yourself the trouble and avoid using this outsourcing scam company altogether. Instead, opt for a legitimate HVAC provider with a proven track record of quality service.

Jeff and Steve's installation team brought incredible energy and dedication to my A/C cooling and heating system setup. They worked tirelessly with impeccable efficiency and attention to detail, showcasing an exceptional level of professionalism. Their commitment to quality workmanship, expertise, and integrity is truly commendable. I wholeheartedly endorse their services, awarding them a perfect 5-star rating.

I've relied on this heating and cooling service company for years, since 2016. So far, the experience has been excellent. They deliver all the essentials I look for in a reliable provider. I'm happy with their services and plan to stick with them - they're my go-to choice and I'll continue recommending them to others.

I'm only leaving this review because my experience was so frustratingly unprofessional. When I called to complain about an issue with our HVAC system, the company sent someone over who charged us $200 upfront - not including a diagnosis or any work on the problem. According to industry standards, that fee should cover both an expert opinion and actual labor time. In this case, it was clear that the technician didn't need to spend much time fixing the issue.

The real kicker was when he flipped a switch and suddenly we were charged another $200 for "labor" later on, plus $40 in taxes - a whopping 20% of the bill. It seemed like an exorbitant amount. What's even more annoying is that flipping the switch didn't fix our problem at all; the technician ended up coming back twice.

It turned out that the filter just needed to be changed, which only took one minute to do and wouldn't have cost anything if it was done correctly in the first place. We overpaid by an hour's worth of labor we never asked for, along with a $200 service fee. I confronted the contractor about his mistake and refused my request for a refund, saying he would've had to reset the furnace anyway - which is not something we typically need to do after changing our filter.

The bottom line is you'll always be charged at least $440, regardless of what's wrong with your system. The whole ordeal left me really disappointed and I won't be using them again.

I reached out to the company at 9am for assistance with my hot water heater, only to be sold an additional $149 plan that I wasn't aware of when I initially called. I paid over the phone without hesitation, was told a technician would arrive between 10am and 1pm, but never received a call or update on their status. When I followed up, I was reassured that someone would contact me to let me know they were running late, but no one ever did.

Each time I called, I was transferred to a different representative who claimed a supervisor would reach out to me within minutes, but this never happened. The wait times were excruciating, and multiple hang-ups left me frustrated. It wasn't until 45 minutes later that someone finally contacted me, promising to get back in touch with the technician.

Looking back, my initial call raised several red flags. The upsell, which added a significant annual fee, seemed suspicious given the overwhelmingly positive reviews from others. Most reviewers had only one or two ratings, and all were glowing. I was repeatedly told different stories by different representatives, leaving me questioning the legitimacy of this local HVAC company.

What's most puzzling is that these calls were monitored with advanced technology, suggesting a high level of organization. Yet, it seemed like a disorganized system. If you're considering using their services, be aware that you might be taking a gamble. I would advise giving them a pass in favor of other local options in Palatine.

Our technician was on time, courteous, and showed expertise. He presented several options for fixing our issue and patiently answered all my questions. He broke down what was wrong with the AC in detail and got it up and running quickly. We're extremely satisfied with Sheffield Heating & Cooling's service - we've found a reliable company that will definitely be our go-to for future HVAC needs.

As a property manager, I've had a few emergency heat and maintenance issues, which I've tackled through this company. Jeff is a standout - quick, cost-effective, and my tenants rave about him too. His reliability and professionalism have been a huge relief for me and my clients. He's even helped me out personally on one occasion when I needed assistance with a no-heat call at home, demonstrating his commitment to customer service.