HVAC reviews in Chicago, Illinois
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Max and Tom provided excellent service, being friendly, professional, and knowledgeable. I've been using them for regular maintenance over the years and would definitely suggest their work.
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Fast response to emergency heating failure, efficient repair, and prompt restoration of warm comfort - genuine expert service.
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Very honest guy. Was misinformed by another company about needing a new furnace due to CO issues. Tom took the time to explain why it was unnecessary and told me he'd be happy to sell me one, but I wouldn't need it now. He's definitely got my business from now on.
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This company appears to be run by a down-to-earth family who genuinely care about their customers' needs. They offer tailored solutions for outdated systems, rather than pushing for replacements. Their staff are competent and reliable, making them a solid choice.
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I called on a Friday, only to wake up to a cold house - no heat. Emanuel Brothers came out right away and quickly diagnosed the issue as a crack in the heat exchanger, which was a major safety concern. They provided temporary heaters to warm our home and installed a new furnace the following day. Extremely satisfied with their professionalism and follow-through, from start to finish.
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Tom from Emanuel Brothers did an amazing job - he proved that my A/C unit didn't need replacing when another company had told me so. His inspection showed it was just dirty, not faulty. Thanks for saving me both time and cash with your expertise and honesty.
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Scheduled furnace check-up two weeks prior, but didn't receive a confirmation call the day before. Called at 9am to confirm and was told they'd show up when they could. Extremely frustrated, took the morning off, and cancelled due to bad customer service. The son's owner was extremely rude, making a sexist comment by addressing me as "Hey Lady".
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I've been a loyal customer for many years, but that's come to an end. The scheduling process was a disaster - I called the morning of my appointment and finally got someone on the phone, only to be told they couldn't provide any more specific details than the vague "10-noon" time slot. No indication if I was being held early or kept waiting further down the line. Even at 10 am, I had no idea if a technician would arrive soon. The whole experience felt callously uncaring about my time constraints. Needless to say, I've found a new provider.
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We've relied on Emanuel Brothers for over 10 years. They're trustworthy and dependable. Our older homes, prehistoric relics from Chicago's past, have been served well by their skilled crews. One property still uses an antiquated boiler system, but the team at Emanuel Brothers keeps it running without issue.
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After dealing with four other HVAC companies in the past, I chose Emanuel Brothers to install my air conditioning this season. Their service and professionalism were exceptional, and their work ethic was impressive. While prices aren't always the lowest, they offered a fair value considering the quality of their installation. What sets them apart is that you truly get what you pay for with HVAC - it's not just about the cost, but also the expertise and attention to detail of the technician. Emanuel Brothers demonstrated a genuine commitment to doing the job right, which is more important than many people realize.
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This company delivers decent results, but there was an issue with scheduling a follow-up visit to fix a humidifier problem - they came and removed a part, then failed to return. They're old-school with communication, so you'll need to keep calling to stay on top of scheduling. Once we caught on, it wasn't too complicated to get them back out. The work they do while here is top-notch, though. To their credit, they took responsibility for the missed appointment and fixed our humidifier issues better than new.
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We rely on Emanuel Brothers for all our HVAC needs. They deliver top-notch service, thanks to Tom and Kevin's expertise - two exceptional professionals. The office has been responsive, providing efficient and courteous customer support. As a family-owned business, they've earned our loyalty; we'll continue to entrust them with our heating and cooling requirements.
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Excellent service provided by Tom. Extremely knowledgeable and friendly, he handled our furnace emergency with ease. We needed assistance right away, and he scheduled an appointment for later that day. Pricing was very competitive too. What impressed us most was how he saved us money by offering tips over the phone to fix one of the problems ourselves. For future HVAC needs, we'll definitely be reaching out to them again.
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The technician suggested the emergency fix and was pleased with the crew's competence and speed. The process was straightforward, and the work finished on time.
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Great service from this company. The technician arrived on time, was pleasant to deal with, and completed the job quickly.
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We hired them to install a new cooling system last month, and it was spot on. They arrived on schedule, showed good organization, and provided helpful info. The unit is working as expected, and we've seen a noticeable drop in our energy costs - very pleased with the service.
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The technician did a solid job. He broke down what needed fixing and got it done without hiccups. Everything is working smoothly now.
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The repair team from Chicago Heating and Cooling did a great job fixing my air conditioner quickly and efficiently. They were very professional and courteous, making the whole experience seamless.
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I reached out to Action Heating when my heater stopped working and was pleased with their service.
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This company is completely unprofessional. They consistently fail to show up for scheduled appointments and don't even bother letting you know when they're running late. It's clear they're more focused on pushing unnecessary upgrades rather than actually diagnosing the issue with your existing equipment. I wouldn't trust a business that only cares about making a quick buck off its customers.
Their complete lack of concern for your business is staggering. When I was told to call another company, it was especially infuriating considering I'd already spent over $2,000 on parts and labor last year for the same unit. Why would I need to spend more money now? The fact that I paid good money to have this system working properly is now irrelevant.
Don't waste your time with this company. Get multiple opinions before dealing with them. They may try to convince you that a new furnace is necessary, but they'll often be wrong. A recent visit showed that a simple part replacement was the solution, costing $150. It's disappointing that companies like this still exist, but I'm relieved I won't have to deal with them anymore. -
Yurii is top-notch - super professional, fast, and knows his stuff. Got our AC up and running in no time. Highly recommend him to anyone looking for reliable service.