Landscaping reviews in Chicago, Illinois

A couple days before Christmas we picked up a gorgeous tree at Patch. The staff could not have been more helpful! They had run out of tree stands and without even asking, they called the hardware store down the street to make sure they still had some in stock. Excellent customer service!

Patch has always been great to work with. They do our weekly maintenance and are there when we need them. They’ve also done some of our bigger landscaping projects and we never have any complaints

My townhome association uses Patch because they have been extremely reliable over the years, but I'm rating them four stars for still using the insanely loud gas powered leaf blowers. With so many of us working from home now, we could use a reprieve from the noise pollution!

I highly recommend Patch Landscaping. We had Patch install new wood retaining walls around a garden bed in the easement and stone/gravel under the stoop of our home.

Patch stood out with their professionalism, value and communication. Several of our neighbors have complemented the work and the team's professionalism while completing the project.

I contacted Patch to help reposition a flagstone paver walkway, install an edging fence to a garden bed and add mulch to our backyard. The entire experience was uncomplicated. The goal was customer satisfaction starting from the initial consultation with Api to the work done on installation day with Daniel and Team. We were very happy with the work completed and would not hesitate to work with Patch again in the future. We're looking forward to enjoying our new backyard thanks to Patch!

I absolutely love Patch Landscaping. They do quarterly installations for us at our city home. I get endless compliments from passerby’s and neighbors. The prices feel fair and the guys who do the seasonal removal/installation leave the property looking perfect. There is no mess or need to clean the surrounding sidewalk or steps.

I don’t have any complaints. If I were to share anything at all that could be construed as negative it would be that they can sometime be slow to return emails. I only mention it because if you reach out to Patch and don’t hear back right away, just give it a few days. They always respond.

Patch is very reliable and delivers high quality service. They designed and built a solid raised front garden for my house, adding some much needed visual appeal. Their seasonal cleanups are thorough. The lawn service is neat and my yard looks great after they come through. Priced right for the level of service. I definitely recommend.

They did an amazing job preparing my front yard to be planted. I’m excited to get started. They also put in a new lawn in my back garden which looks great. Highly recommend.

We had a great spring clean up from Patch this year! I have never had a company come in to do a spring cleaning before because I just thought I'd do it. However having Patch do the yard work was like doing a deep clean inside the house. They cleaned up areas I didn't know I could get to! I will for sure use them again next time.

I don’t like writing negative reviews for small businesses, but I’m very unhappy with my experience with Patch. I hired them for a small landscaping project because of their good reviews and because both the landscaper and staff seemed very nice.

Getting on their schedule was difficult - I had to follow up multiple times past the timeframe they said they’d contact me. The initial work looked good, but within a few weeks, the new shrubs began dying. I also realized they had likely planted the wrong type of shrub compared to what I requested.

Their website states that plants are covered under a warranty if they don’t make it through the growing season. I tried to get a hold of someone for six weeks. During that time, I received one reply (after several messages from me) saying someone would come by to see what they could do, but no one ever followed up, and my later messages were ignored. At this point, I don’t even want them to replace the shrubs, I just want my money back.

As of now, I’ve received no resolution—not even a “we can’t help”—and will need to pay someone else to fix their work.

UPDATE:

Improving my rating as I was able to get connected with someone who was able to help. She did a great job coordinating my replacement shrubs and the landscaper was very kind and did a fantastic installation job. It sounds like some circumstances at the company have changed and would make you much less likely to have my experience.

Patch always does a great job when they come. The issue is that it is January and they still haven’t come to do their fall clean up (scheduled in October). I have reached out to them multiple times and they always tell me they are organizing their schedule and will be out to perform the fall clean up in the next few weeks but they never come or contact me with scheduling updates. I would look elsewhere for lawn care.

Use RAM for two years. Punctual, good value, get things done.

They offer good services at reasonable price and keep good communication with the customer. I highly recommend them.

We have used several landscaping companies throughout the years....This is the most affordable in the absolute best! They go the extra mile and do extra little touches around the exterior of the home and leave our house looking absolutely fantastic.... highly highly recommended

The owner does a horrible job keeping track of billing. Sent text messages demanding payment for work that was never done. Unless you want to be bothered by an unorganized owner I would recommend against contacting RAM landscaping.

I have been using R.A.M services for a couple years now and we are very satisfied with lawn maintenance provided .

We had a very difficult situation with several dozen "rose of sharon" stumps and other random little trees and bushes in varying states of health completely overwhelming our back yard. The previous owners left a bunch of rocks, bricks, and concrete pieces buried throughout, and we had a big mud pit where there had been cheap astroturf. Our lawn and flower beds were riddled with creeping charlie and other weeds and we had a huge ash tree dropping an avalanche of leaves everywhere. Needless to say, it was well beyond our capacity to address ourselves.

We talked to four different landscapers to do a lawn "demolition" and address these other issues. Of course, no two of them recommended the same approach. Rudy presented what we felt was the best plan, with the clearest communication and the lowest price.

We had a bit of scheduling trouble, but once they were here, Rudy and his crew tore through our lawn. They dug out all the stumps, trees, and bushes; laid down soil to fill holes and level depressed areas; sprayed for weeds and pulled up a ton of junk; put down sod over the mud pit and other ruined areas; spread seed to fill in other spotty areas; took up all the rocks, bricks, and concrete pieces and leveled a cement walkway; and did a full fall cleanup. They were quick and efficient, with strong attention to detail, and they did everything we asked.

We still have a ton of work waiting for us in the spring, but we feel like we've made a lot of progress toward taking our lawn back. Thanks Rudy!

Rudy called me back the same day and was at my house 2 days later showing me pictures of retaining walls for the front of my house. They removed all the dead flowers, put a beautiful retaining wall around my front stairs . Replanted one of my flowers I had and planted two other plants I just bought. They were very neat and professional. And the price was very reasonable.

I was never sent an invoice for my services. Then out of nowhere over a year later I get a call saying I owe for snow removal and landscaping. I asked for an invoice to be sent. It was sent with no details. Then I remembered that when he was contracted he was supposed to come remove my snow but never did. He said that his workers were really good with landscaping but not the best with snow removal. When he contacted me again he was extremely unprofessional and left a disgusting voicemail message. I called him back immediately upon hearing it telling Rudy the owner that he never removed our snow and that he also didn't detail what period the landscaping was for. I also told him that he wasn't going to talk to me the way he was. This company is unorganized and unprofessional! Rudy is delusional.

We hired RAM to repair our rear brick paved patio and to reinstall and widen our front brick walkway and bluestone patio. RAM did an excellent job. They were responsive, professional and did high quality work for a reasonable price. We would highly recommend them and will most certainly hire them back!

Rudy and his team did an amazing job and delivered exactly what we needed! He communicated every step in the process of what was being done. If you are looking for a team to get any type of landscaping done this is 100% the best choice and who you should go with! Thank you R.A.M. we are very happy with our backyard!