Reviews of local pros in Chicago, Illinois

Nick B. with Goode Plumbing was top-notch. He arrived on time, acted professionally, and thoroughly explained all options for fixing our kitchen and bath plumbing problems. The customer service team, particularly Jillian, kept us informed promptly and courteously throughout the process, making it hassle-free. Great experience - highly recommend!

Chris K showed up professionally and explained the options for replacing our old ejector pump in detail, taking into account past service records to assess warranty eligibility and appliance age. We highly recommend Goode Plumbing based on his expertise.

This plumbing company exceeded my expectations. From initial contact to completion, their professionalism shone through. They kept me informed every step of the way, arrived promptly, and demonstrated attention to detail.

What impressed me most was their efficiency and responsiveness. Any queries I had were swiftly addressed, making the whole process seamless and stress-free. It's rare to find a contractor that balances quality work with excellent communication, but they got it right.

I'm thoroughly satisfied and would not hesitate to use them again in the future.

I've had nothing but exceptional experiences with this plumbing and services company. Their team consistently delivers top-notch work from knowledgeable and skilled employees who are also kind and courteous. Over the years, I've relied on them for various home issues and can confidently say they're the best option. Having them handle problems means I don't have to stress - I know they'll take care of it. This gives me real peace of mind.

I'm grateful for the company's reliability and quality service. Frank M recently visited my home, providing excellent work as always in a caring and respectful manner. Every technician sent by Goode has been terrific. I'm thoroughly impressed with the staff and the overall company, and I can't recommend them highly enough.

I recently had an excellent experience with Goode Plumbing, thanks to Bryan Cosme's visit. He showed up on time as agreed upon and thoroughly inspected my catch basin. Not only did he determine that the drain line didn't require immediate attention, but he also recommended a cleaning to clear out accumulated dirt. What I appreciated most was his upfront approach regarding costs – he clearly explained what I could expect before collecting a down payment.

Bryan's professionalism and expertise left me feeling confident in their ability to do the job right. The follow-up communication from Goode Plumbing ensured that the work would be completed efficiently, and Bryan himself provided reassurance about the quality of service. When the cleaning is finished, I'll settle any remaining balance without hesitation.

I'd also like to mention Chris N. and Craig N., who physically verified that my catch basin had been properly cleaned down to its bottom. Their thoroughness was impressive, and it's clear they take pride in their work. Overall, Goode Plumbing's technicians demonstrate exceptional professionalism, making them a trusted choice for plumbing services.

I've consistently been impressed with the work from Mr Duct. The technician who repaired my heating system stood out - he was courteous, knowledgeable, and exceeded expectations. His professionalism is a testament to the company's commitment to excellent customer service. I wanted to ensure that management knew about his outstanding performance.

Mr Duct really delivered. Their innovative approach to fixing my quirky furnace issue was impressive. Since the service, my furnace has been working more efficiently and I've saved a substantial amount on what heating companies normally charge for similar work.

I hired Mr. Duct to fix my AC unit after it stopped working one day. They sent someone out to inspect the issue and found ice on the coils, which was a surprise to me since I hadn't noticed anything unusual. The technician said he needed to come back later to diagnose the problem once the ice had melted.

He returned a few hours later with an estimate for repairs, which included replacing the blower capacitor and adding more refrigerant. I agreed to the work and paid $700 for the service. However, about a week after the initial repair, my thermostat stopped working altogether. It turned out that the transformer, which is usually located near the AC unit, had been left on its metal base during the initial inspection.

The electrician who was working on an outlet in my garage at the time noticed the problem and told me that if I replaced the transformer, it should fix the issue. He even offered to install a new 24-volt transformer for $60, plus an additional $50 for labor. Given that Mr. Duct had recently done repairs at my house, I thought they might cover the cost of replacing the transformer since it was their mistake.

However, when the second repairman from Mr. Duct came to fix the issue, he claimed that the transformer hadn't been touched during the initial inspection, and that someone else must have caused the problem. This was clearly a lie, as I had watched the technician move the transformer while inspecting the unit.

Despite this, the supervisor told me that the repairman's story was true, and charged me $225 to replace the transformer. When I asked about the cost breakdown, he refused to provide any information, saying it was all bundled together. The second repairman, on the other hand, seemed understanding and even offered to do the job for free if he had been in charge.

What really bothered me was that Mr. Duct's management didn't seem to care about taking accountability for their mistakes. They were more interested in covering up the truth than in making things right with their customers. As a result, I have lost all trust in the company and would not recommend them to anyone else.

Pedro did a great job with the dryer vent cleaning - very professional, on time, and got it done quickly.

Mr. Duct provided excellent service, salvaging a frustrating situation where another company cancelled at the last minute. They managed to fit me in on the same day and even undercut the competitor's original quote. The technicians were friendly and efficient, completing the job quickly. I'm impressed with their reliability and will likely use them again for future dryer vent cleaning needs.

I contacted them on a Saturday, got an appointment for Monday. Got prompt responses and job done swiftly. Daniel was fast, tidy, and did a great job. Won't hesitate to use them again in the future.

I've dealt with my fair share of dodgy companies, and it's astonishing how greedy some people can be. One company quoted me a reasonable price, but when the guys showed up, they were completely out of line. Another company didn't even bother giving an estimate, so I hung up.

But then I called Mr. Duct, and their quote was spot on - no surprises. The two technicians who came to my house were top-notch. One put on his boots before getting started, explained what he'd be doing, and took the time to walk me through the job with me. He checked every vent, return, and dryer hose without any issues. They left the house cleaner than when they arrived, with sparkling clean ducts. It's clear these guys are pros who care about their customers. I'm really glad I found them - it was a breath of fresh air after all the nonsense I'd experienced elsewhere.

They did a great job, with everything accounted for. Identified some issues, deemed them minor and manageable in the future. Typically, this kind of work would come with extra charges, but they stuck to the bill honestly. Will definitely be using them again.

I recently had my air ducts cleaned by this company, and I was impressed with the service. The technicians were very friendly and explained what they were doing as they worked. They even showed me some before-and-after photos of their work, which demonstrated a significant improvement. I'm happy with my decision to use them for this task.

Mike is a great addition to your team. He was courteous, customer-centric, and kept us informed throughout the process. The service was top-notch, exceeding my expectations. Kudos to Mike for his professionalism. I'd recommend him to anyone looking for reliable work.

Please pass this on to Tom and Mark in Operations.

I recently used Mr. Duct, and the service was top-notch. Their technician, Sergio, was incredibly skilled and took the time to explain what needed fixing in a clear, concise manner. The repair was done promptly and effectively, leaving me very satisfied with the outcome. I would highly recommend Mr. Duct to anyone seeking reliable home services.

Mr. Duct arrived promptly for dryer vent cleaning. Sergio did a good job at a fair price. Overall, I'm happy with the service, which is why I'd suggest them to others.

Mr. Duct did an excellent job cleaning our dryer vents in May last year. Their pricing was very reasonable and scheduling was quick. They showed up on time and left everything tidy. I'd highly recommend them, but deducted a star because they charged $89 for a new vent cover that can be purchased at the store for a fraction of that price.

We hired Mr. Duct after a dryer repair company failed to address our issue with the vent. What we got instead was a prompt response from their team - which turned out to be just one guy showing up at our place later that day. The technician who came over was extremely competent, worked quickly and clearly explained what he found wrong with the duct, cleaned it and recommended regular maintenance. We're now big fans of Mr. Duct.

Coby exceeded expectations - not just with standard services, but also with detailed explanations of the process. He showed me the initial issue and how he resolved it through a video demonstration. His professionalism and attention to detail made him stand out as an excellent technician.

We rely on Mr. Duct annually for dryer maintenance, finding their scheduling process convenient and personnel friendly and professional.