Reviews of local pros in Des Plaines, Illinois
-
Just had an excellent experience with SAI for duct cleaning services. AK was good from the first call to the completion of the job, their customer service was impeccable. The technicians were knowledgeable, friendly, and took great care in protecting my furniture and flooring while they worked. They used high-quality equipment and left my ducts spotless, which immediately improved the air circulation and reduced musty odors. I was particularly impressed with their transparency, providing a detailed report of what was cleaned. A first-rate service that I'll be using again. Highly recommend!
-
Staff was professional and respectful of my home. The house smells so clean. Great communication. Easy to schedule an appointment. Great service all around.
-
I am disabled and I was having trouble with my thermostat. When it starts getting extremely hot, this could be treacherous for me if my system is not working properly. Sai Personally showed up at my residence and thoroughly explained what needed to be done to repair my thermostat. It was also difficult for me to reach my control panel so Sai adjusted the thermostat so I could control it more easily! He took the time to talk to me about my problems, going beyond his required service! I feel like I’ve made a new friend and a valuable service technician! I was stressed out about this problem and he really made my day! Thank you Sai!👍
-
Sahil and John was very good with doing the job, showed us before and after Dryer vent cleaning
Recommended for someone who wants to get the job done professionally and clean way -
Do not call this company! I made that mistake. I called to get an estimate of service. The person I spoke with was rather rude, snapping at me any time I asked a question. They will have you answer a bunch of questions to get an estimate (I don’t mind that - would rather get an accurate expectation). However, the price was ridiculously high compared to other equally highly rated companies.
I politely informed the individual that I did not wish to schedule. He got even ruder (was surprised that was possible). Started telling me how I needed the service and was jeopardizing my home … it was weirdly intimidating and sleazy. Not what I would expect from their reviews. I informed him that I would not be going with the company and was not interested.
The moment we hung up, he signed me up for their text alerts. I was stunned. I stopped the sales alerts immediately, but I continue to get sales calls from the company.
Not sure how they got the reviews that they did, but definitely not from their phone team. Do not call unless you want to pay extra and plan on booking, otherwise they will never stop harassing you. -
MJ & Prof. X were fantastic! Professional, honest, and courteous. They made me aware of damage they found in my ceiling and potentially saved me from a BIGGER problem. I've never dealt with this type of service before and will not be looking any further than Sai Air for my next duct cleaning. Thank you!
-
Had such a good experience - would highly recommend! Super professional, friendly and helpful. Had my vents cleaned, most affordable quote I received. Ron was great!
-
Chintan was extremely proficient with our HVAC tune-up, going above and beyond to repair our humidifier/valve as he noticed that was not in working order - highly recommend him and his team for any and all HVAC needs!
-
Shawn and David were excellent! They explained the process, answered our questions, showed us before and after photos, and cleaned everything up nicely at the end of the job. Definitely having them back for our next service. Thank you, gents!
-
Janina has been working with us for 8 years, always on time, and keeps our home tidy and couldn't be any happier.
-
She has been working for us for past 7 years , we love her service .Shes not the cheapest but its alwayes the same person we trust her with our spare key and there never been any missed spots. Great Job Jeannie
-
Janina is a great, detail oriented person, very trustworthy (has a key to our house), always on time, always does wonderful work. I have recommended her to my friends and they all love and trust her as well.
-
Absolutely the worst cleaning I have ever had. I have a modest 1 bedroom 1.5 bath in the gold coast. She was barely in my home for 2 hours, charged 100.00 and did 325.00 worth of damage by destroying my new whirlpool control module. I have spent the last ten days, texting her with no response and requesting her insurance as she states on her business card " licensed bonded and insured". I have yet to receive any response and fell compelled to file a consumer fraud complaint both in the state and the city. She has not produced the insurance, she has not produced her license, and she has not responded. Professional?..nope, just run, don't walk away from this cleaning service.
-
I had a wonderful experience with Scharm Floor Covering. I used them to replace the flooring in my kitchen. Fred came to do the measurements and Herberth installed the flooring. Both of them were efficient and most importantly paid attention to details. The installation by Herberth was perfect. I will definitely use them again.
-
Fred and Kristy were great to work with for my carpet, and Sile + his crew did a fantastic job on my new hardwood floor. Strongly recommend.
-
Very nice, cozy place. Great selection, professional staff. Recommend.
-
Great people to do business with. Very knowledgeable very honest.
-
Great options. Make sure to review all the details with staff to avoid miscommunication.
-
We love our flooring from this company.our whole family has been buying flooring from this company for over 40 years
-
Amazing customer service, I went in with a friend to help her pick out some carpet. Not only we they extremely helpful but also extremely knowledgeable.
-
Fred and his whole staff are marvelous. They have been taking care of 3 generations of my family for over 30 years.