Reviews of local pros in Elgin, Illinois

Patrick is so knowledgeable and professional. It was such a pleasure to work with both Patrick and Paul. Truly a class act team. All of my future plumbing needs will be headed to Alexander Plumbing. My husband was equally impressed. Thank you to Patrick and Paul at Alexander Plumbing for your prompt professional service.

We've been having issues with our laundry/kitchen drain for a few years now, constantly having to have a plumber out to do a quick rodding. Our drain clogged up again, so I made an appointment with another company that was advertising a cheap $89.99 drain cleaning special. While I was waiting for the plumber to arrive, I came across Alexander Plumbing online and gave them a call. From the moment the phone was answered the owner was very kind, extremely knowledgeable of my plumbing layout and discussed what came with Alexander Plumbings cleaning service. I discussed their price with my wife who unfortunately opted to go with the first cheap company. Alexander Plumbing understood and offered for me to contact them if something changed.

The first company came out and long story short not only did a bare minimum job but also made the issue worse where at first the drain was draining slowly and afterwards it would back up within seconds. They told me I had the option to pay $850 to have a hydro jetting service done to further clear the line, which i could not afford. They told me to just run hot water and it would help clear the line. When I called to have the plumber come back, the owner of that first company who was the plumber's Dad called me and got defensive saying I was given options and I chose not to pay for them. He said that the service only opens up the clog and gets water flowing which did not happen. I was out $100 with a backed up drain that was now worse.

I called Alexander Plumbing and told them what happened. They were very compassionate and explained how companies like that make their money on "foot in door" service. They reassured me they could help and do the job the right way with no fancy hydrojetting. I hired Alexander Plumbing and put my hope and faith in them.

Paul came out the next morning and not only went above and beyond rodding and cleaning the ENTIRE line to the sewer but also flushed an excellent grease destroying cleaner throughout the system. Paul said he ran into a tight area the he couldn't get around so he went out to the street and accessed the other section of the line and cleared the blockage. They dumped a ton of water through the drain and no water came back up. I am beyond impressed on the service, the non judgmental compassion and understanding that was provided, as well as the knowledge and information provided to my wife and I on how to avoid this happening again. Most businesses want this to happen again so they can come back out for more money. We've unfortunately learned the hard way with cheap shady companies. Alexander Plumbing has shown us that if you treat people like they were your own family, and fix the problem right the first time, the ongoing and long-term business and trust will always be there. We've found our new Plumbing company and will spread the word to all.our family and friends. Thank you and God Bless you guys.

I've had nothing but positive experiences with Alexander Plumbing! I've worked with Pat multiple times who provides excellent communication, care/concern, and quick follow up. Paul most recently replaced our sump pump after we had quite a bit of water in the basement. He was professional and completed the job quickly.

I had a sink that was clogged and I couldn't get it open myself so I thought I'd give Alexander's Plumbing a try. I never used them before. The man I spoke with on the phone was extremely polite and knowledgable and I think he was the owner. He was able to send some workers out within a few hours. They were friendly, polite, clean and professional. It was a fair price for great work. I'd recommend them anytime.

Thank you Alexander Plumbing! I discovered my water heater was leaking at 9:30 pm. At 7:00 am I called Alexander Plumbing and spoke with Pat who arranged everything. Alex and Adam were here by 9:30 installing my new water heater. By noon I was speaking with Hasi to complete my payment. This local mom and pop business is exceptional and their employees work ethic is superb. I will be recommending Alexander Plumbing to my family, friends and neighbors.

Alexander plumbing is an excellent service For repairs or installations. My clothes washer broke and I ordered a new one from Lowe’s, but they couldn’t install it because the house pipes needed repair. The repair took maybe 40 minutes. I’ve called them in the past for many issues sump pumps, water heaters, clogs even outside faucets. I highly recommend them!

Alexander Plumbing recently replaced a laundry washtub and replaced aged piping and several faulty valves. Pat evaluated the project and Adam completed the work in half a day. Their work really improved my laundry room.

Very responsive, and installed a new water heater super fast after my existing appliance became problematic. Highly recommended.

Pat (owner) gave me a reasonable estimate and detailed explanation of the work he anticipated performing to help me with my failed attempt to change a seized shower valve cartridge. Upon arrival, he was professional and thorough. Despite it taking quite a while, he completed the job and charged the estimated (and very fair) amount. I will be using Alexander Plumbing for any future plumbing needs.

So pleased with our service from Alexander Plumbing! Paul was prompt, assessed the issue and got straight to work. He was able to clear our line and made sure everything was running smoothly before he left. Highly recommend! Thanks!

Alexander Pluming was reccomended by my HVAC service provider and it was a great reccomendation. After my inital call gout routed to Patricks cell he showed up within 20mins to asses my flooded basment. A new water heater was installed, in less than 5 hours hot water was back on all the same day my old water heater burst. Service was very fast and professional.

Alexander Pluming is reliable, reasonable ,prompt and trustworthy. Have used them multiple times over the past 2 yrs and never been dissapointed. Patrick answers calls promptly and asses the problem over the phone. Adam and Paul are pros , friendly, personable and efficient. Clean up after job is done and explain everything. Thanks for always coming to the rescue!!!

I called about a shower that was leaking.The techs diagnosted the problem and found not one but two separate leaks.I found the techs knowledgeable, experienced and thorough. Got you on my contact list and will definitely call next time there's a problem.

The fill valve and Mansfield gasket in our first-floor bathroom toilet needed replacing. The service was great, the price was reasonable for me. Overall, I'd recommend them for their prompt service.

Adam Vandever was very polite, he checked out what we thought was an issue but there was no problem so we paid for the call and will continue to use Alexander for any future issues.

The plumbers are amazing! Pat is my go to guy! He knows his stuff and I never have any issues with work completed by him or his crew. He has done work in my home several times and each time the work and customer service is A++++! This is the only company I will allow to do work in my home! They have installed a new water heater, new toilet and much more!!

Have used Alexander throughout the years from water heater replacement to emergency repairs on water lines and will always be my go to plumber. Excellent work and quality service by the whole team.

I called Alexander Plumbing for a leak I had in a copper pipe leading to my water heater and Pat answered immediately. He was friendly and super easy to talk to. He sent Adam to my house and he was able to provide a quote on site and scheduled to fix the pipe by the next morning! These guys are amazing! Responsive and understanding. Work was done clean and quick! Thank you Adam and Pat!

Very knowledgeable. Explained the issues. Had used them previously on a very odd water heater exhaust issue. Thorough job and brought in a siding company to finish things perfectly.

Adam and Neil came out to fix a loose fitting on our sump pump. They found another problem with the connection and fixed that too! Great job. THANK YOU!

These guys are terrific. Patrick contacted me almost immediately after I left a voicemail. Adam, one of their plumbers courteously explained what was wrong and gave me different price options.
I chose one. He fixed it. Fair price. Fast work. Highly recommended.