Reviews of local pros in Fairview Heights, Illinois
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The HVAC tech showed up on time, put booties on and was neat and efficient. He completed an excellent summary report and helped identify a potential problem which was corrected during the service. I am very well satisfied and recommend Eli and Classic Aire Care.
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John is a very pleasant person who does his job very well. He double checks his work and doesn’t rush through the job. I feel confident in his ability to keep my steam boilers and radiators running smoothly.
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Eli H did our annual heating maintenance inspection and provided great information (including pictures) regarding the condition of our furnace. Very happy with his service and attention to detail. Comforted knowing we were in good hands. Thank you Eli!
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Chase was my service representative. He was so polite and informative. He was able to answer all my questions, offer solutions to additional questions I had for him and just did an outstanding job, while at my home.
I would welcome Chase to be my representative each time. He was very professional in his work and conversations. It was reassuring and a comforting thought afterwards that I had the right person servicing and company, to make sure my home needs were taken care of. I was so confident I signed up for an extended service contract for next fall and summer.
Thanks so much! -
I am so grateful for Randy and Classic Aire Care, who came out on a Saturday to service a minor toilet issue! Randy was so knowledgeable and helpful! He fixed our problem super fast and I couldn’t have been more appreciative. I know I can always count on the team at Classic Aire Care for a top notch job well done!
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Eric was very attentive and thorough in the maintenance he performed on our system. He was
very courteous and showed up as scheduled. My only issue was the difficulty in scheduling service. I paid for a maintenance agreement up front and when I called for an appointment they were scheduling 2-3 months out. I had to talk with a manager to get winter service in the actual winter. Seems like the only way to get a quick service appointment is to have a problem. -
Travis M did a wonderful job on our yearly maintenance. He did a great job, was friendly, and changed and dated the filter for us. I thought that was a great idea as a reminder to change it. Thanks.
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Classic Aire Care should be Your HVAC Provider for expert, professional, quality care. Quality products at reasonable prices with excellent professionals, terrific service, and great associates and technicians.
Eric, who performed our service, kept us advised of his arrival, indicated the work he would perform, did an Excellent job of wintering our units, explained and showed what he performed, and asked if we had any questions, we did not.
Excellent Customer Service! -
Justin did a routine check up on our furnace. He was kind , well spoken , engaging and professional. We have used Classic Air in the past. I felt very comfortable with Justin as their representative.
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Technician was knowledgeable and worked steadily on the job.
I was impressed with the review of work that was done when work was completed
The review was on each item he did. Listed was what they was done and what was found when item has been checked. What was impressive,pictures were taken of each part that showed the work after completion.
Was extremely pleased with the work done. -
Drew L. with Classic Aire Care did a great job with my HVAC maintenance call. He contacted me before arriving and was prompt at the time he indicated he would arrive. He explained in detail the service he was going to perform and was very thorough in the inspection. He was efficient and represented the company well.
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Brian S quickly identified the problem with my furnace and explained what he would do to fix it. He had it up and running in no time and the house began to warm up! Professional, knowledgeable and efficient.
Brian asked if there was anything else he could do for me. I said I seem to have problems right before my maintenance appointments. He checked my account, said my plan was an old one and if I called the office they could update it to Classic. He also scheduled my next maintenance well in advance of hot weather. I appreciated his
willingness to go the extra mile! Thank you Bryan. -
Classic Aire did a great job. Dan B has serviced our system multiple times over the last couple years and is always punctual and friendly. 5 stars all the way!
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Nick has been wonderful to work with and would recommend him to anyone looking for a new ac or furnace. He even came by a few times after installation to answer question and help us with our smart thermostat
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Travis did a great job today . He was very personable and answered all my questions. He also asked me about other related items like the hot water heater. The service I received was a check up for the winter for my heating and cooling system.. He left me with the assurance that this winter will be fine.
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Alexis was very professional and has experience in inspecting my furnace. He gave useful recommendations and took time to explain all choices I have based on his recommendations. He patiently assisted me in making an informed decision on what to do.
Great job Alexis -
My plumbing issues were a nightmare, but Sterling expertly resolved the low water pressure throughout the entire house and replaced several sections of galvanized waterline.
While others considered tearing through walls and ceilings to locate the problems, Sterling precisely identified the issues without causing unnecessary damage to my home.
I highly value his extensive knowledge, dedication, and skills, but most importantly, his ability to listen to my concerns as a homeowner. We now enjoy five-star shower pressure, and the sinks operate flawlessly. Following his advice has noticeably improved water pressure and overall quality.
Sterling worked diligently for hours, and even when I had to leave for a daughter’s lab appointment, his respectful and trustworthy manner allowed me to leave him alone at my house without concern. He meticulously cleaned the work areas as he went, demonstrating professionalism and respect for the task at hand. I couldn't be more confident in his expertise and trustworthiness. I am genuinely pleased the company employs talented professionals like Sterling.
Sterling will return next week to install our water softener system.
I wholeheartedly recommend Classic Air Care to family, friends, and everyone else; however, Sterling is the technician to request without hesitation!! -
Jack was amazing. He did a very thorough job on my furnace maintenance and scheduled my air conditioning service appt before he left. My cat was obsessed with him and he was so sweet with her.
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Russ was very knowledgeable. He explained that my humidifier is totally controlled on the smart thermostat not on the furnace as it was with my previous system. Also he gave me specific information on the humidifier panels so that I could replace the scaled.up one that I had. So he did a wonderful job helping me with several things, all over the phone!
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Matt S was a fantastic technician! Extremely polite, knowledgeable and efficient. Diagnosed the problem quickly and the cost was reasonable. I highly recommend Matt S at classic aire care!
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Edwin B did an excellent job on my regular maintenance today. He was professional, courteous and personable. He provided the maintenance in a timely manner as well. I have used Buckner exclusively and Edwin B is a definite asset to their team.