Constraction reviews in Geneva, Illinois
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Very friendly and accommodating
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Just fantastic. They are just outstanding in service.
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Fantastic service at a problematic time. Thanks! Well done.
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When I got my iteams they wore worst then they were before.
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Great service and customer service by Lisa and team! Lisa performed a walkthrough to discuss the process and the clothes came back great.
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They returned pillows in a plastic bag that were wet, when I called the Geneva office, they said it was a different office & they would try to locate which one...nothing but mold on those pillows so far.
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I wish I could put lower!!!! This is absolutely the worse place ever!!!! I had a house fire and when I got tricked into payment when the insurance company was paying for the items. After I payed for the items and told them I was stopping by the same day. They did nothing but argue with me when I got here "To Geneva cleaners" and did not have my items. Special thanks goes to Jessica for the knife in the back when someone is down!!!!!
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Lisa, from CDRN, went above and beyond to help us. She really was compassionate and understood our needs. She went above and beyond to support us and help us. We can’t ever thank her enough for her kindness. All of the rest of CDRN’s work on our clothes and electonics has been wonderful. The things that they do really matter when you think you have lost so much. Lisa and CDRN have been a total blessing!
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Superior quality cleaning of my clothes, shoes, and purses. Very fast work on immediate needs. Wonderful delivery service. This is an excellent company that I would be proud to recommend to family and friends.
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They are liars,cheaters and and not a reliable company. They have not done anything to help my cousin's with their damaged property. Especially Jessica, they took our clothes, electronics and states this is the insurance money not ours. They've stolen half the stuff they removed from the home. Clothes are not cleaned.
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They returned some of my clothes smelly with rips and stains after a water loss in my home. Also delivered boxes and boxes of items from my home that included uncleaned boots, shoes and purses AND personal checks and.checkbooks!! Why would they have to take checks from my home? They promised to pick up on Friday, but didn't!! Now I have to sit with contaminated stuff all weekend? No, my husband had to move all of this stuff from our rental home all by himself, despite someone from CRDN sitting in his car at the time, he would NOT help my husband!!!! They also delivered five boxes of contaminated clothes with a sticker that said "items in this box cannot be restored- do not open them or other items could become contaminated. I refused these boxes and could not believe they were delivered to me. At first I thought the awful smell was coming out of these boxes, but after the guy left, I realized this awful smell was on ALL the clothes and the boxes! They never cleaned the items in the boxes!! This is a total mess-up by CDRN in Geneva. Illinois.
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Lisa was spectacular! She was clearly skilled at her job, very responsive and, importantly, sensitive and compassionate. Experiencing a fire and its insidious, extensive damage first hand is shocking and overwhelming. Lisa was indispensable in helping me through it. She is a true professional and an extraordinary person. Kudos to you, Lisa! And, thank you from the bottom of my heart.
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BEWARE CROOKS!!! This company is only here to screw the insurance companies, they send a lady out by the name Lisa Parducci, to do my cloths and electronics she was fine until she told me they were going to fix my tvs after I watched multiple gallons of water go threw back end and i told here no way then her whole attitude turned 180 she is one of the pushy rudest people I have ever met when she did not get her way, she then send two ladies out to pick up cloths the had 8 inches of snow in back yard and lady pulls right in back yard and get stuck and ruts the the grass and has to be towed out, the take my cloths, call a few days later and they tell me the are in production and I tell them to stop and they tell me NO, they are no holding my cloths and wives wedding dress for three months hostage, so they can charge my insurance company daily for storage, wonder why ever body Insurance is so High!!! Also stay away from Jessica as bad as LISA!!!
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They destroyed over 50 pieces of clothing, and chipped an 84 inch TV, but have been unresponsive with a resolution
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This cleaner was picked by insurance to clean the smoke smell from our clothes due to a fire at our home. We are a family of 6 - it was a large order 56 bags worth!
We sent emergency items to them and to Servpro- Servpro delivered within 2 days. CRDN took 2 weeks!!!!
They have held our items now going on 10 weeks they promised an 8 week turnaround time. They can’t give me a timeline on “inspection delay” - they won’t release any of items already inspected and at this rate my kids will be outgrowing all their clothes.
They confirmed they would rush our shoes - to get them to us sooner, we still haven’t received them.
Very disappointed on lack of promptness even to get a timeline or percentage complete.
2 stars for Rachel and Jessica whom do seem are trying to get answers but still are unable to give me any timeline.
If you are looking for a quick turnaround time go elsewhere. -
Prompt and reliable service. Great followup on details. Left the job site clean. Keep me informed of each stage of the job and documented with pictures.
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M&T Exteriors were prompt, courteous, and communicated well. They tore off two layers of shingles and reroofed the whole place. And to boot- my new roof looks great!
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M&T Exteriors was great to work with. They explained everything to me and the work was done by very curtious employees! They did a great job on my roof and siding! Thanks M&T, Next time I need anything I will be calling you!!
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4.5 stars
We had M & T Exteriors replace the roof on our house. Their quote was reasonable and we are very satisfied with the work that was done by their crew. Matt was really communicative throughout the whole process. He even dropped off a replacement window well the next day when ours had apparently gotten damaged during the work.
I would dock a half star if I could due to a minor issue. We were told they would sweep around with a magnet to pick up loose nails afterwards. It would seem that a few spots were missed, as we found a significant number in a small area of yard in front of our door. Luckily our neighbor had a magnet we used to clean it up.
All things considered we are happy with the work that was done, our roof looks great. -
Tommy was always very fast to respond, he was able to schedule us quickly, and he gave a very thorough overview of the work that needed to be done. We felt his assessments were very honest - he is a 'straight shooter'.
We had a few small repairs done by this company and are very happy with the work; they really did go above and beyond in helping us out. When it comes time in the near future to replace our entire roof, we will absolutely be giving them a call! -
After consulting with various contractors we decided to go with M & T Exteriors. The job, price and time frame were clearly explained prior to work starting. Both office and crew were very helpful and professional. Job completed on time, on budget, and done beautifully. Will recommend anyone wanting to do exterior home or business related repairs to use M & T Exteriors. Tom was knowledgeable, helpful and friendly. They earn their money--value for your dollars!!!
Dan & Terri Retzinger