Reviews of local pros in Hillside, Illinois

4.3 based on 316 reviews Back to the listing
    5

    The technician, Jesse, provided good service. He was helpful and patient, and solved the issue that was causing me problems for weeks.

    5

    Gerald helped me identify the issue with my vents and explained the error codes on the control panel. He offered useful advice on filters and drain upkeep.

    5

    Did a thorough furnace inspection and was very pleased with the service - everything went as planned and they've earned my business for future needs.

    5

    The technician arrived promptly and accurately identified the issue. The repair was efficient and completed quickly. I'm very pleased with the service, which has earned my loyalty for future maintenance needs.

    5

    Orlando is an excellent technician who consistently impresses with his professionalism and attention to detail. He's extremely responsive and reliable.

    5

    Joshua was exceptional. His maintenance work was thorough and informative, explaining the radiator system's operation and providing tips on maintaining its lifespan.

    3

    The technician showed up promptly and was courteous, meeting the scheduled time frame. The customer service representative was also very friendly when I reached out after being cancelled by another company. However, after inquiring about costs, I discovered that the final bill was substantially higher than what other companies were charging in Chicago. This has left me feeling overcharged and taken advantage of, particularly since I needed the work done before the impending heatwave. The initial quote seemed reasonable at the time, but hindsight suggests that they may have been trying to capitalize on my urgency.

    5

    Gerardo is a top-notch technician who broke down complex stuff into easy-to-understand terms and offered valuable insights on maintaining my system – really appreciative of his expertise.

    5

    This team provided a seamless service from start to finish. They were open about their process, completed the job quickly, and delivered high-quality results. Jessie was particularly helpful and knowledgeable throughout the project.

    5

    I actually look forward to their house calls! Chicago HVAC Repair Doctor delivered. They arrived precisely on time, handled my home with respect, and communicated clearly in a way that made sense to me. No sales pitches or high-pressure tactics – just genuine, competent technicians. My system is now running more efficiently than before, giving me much-needed reassurance. If you're seeking reliable, family-friendly HVAC experts, this company is the one to call.

    5

    Gerardo was extremely responsive and knowledgeable, quickly fixing our outdated heating system and providing valuable suggestions for upgrades.

    5

    Had them fix my AC and check out a furnace problem. Prompt service from professionals who were very helpful and explained what they did. They fixed everything and I'm happy with the service, now my go-to for future HVAC needs.

    5

    Jesse was super helpful and showed great tech expertise. We're really grateful for the support and will definitely recommend this company to others. Thanks again.

    5

    This company delivered top-notch service. Their communication was spot-on, arriving right on schedule. The technician thoroughly assessed the problem with my furnace and offered sound advice on repairs. I'm impressed with their professionalism and look forward to maintaining a long-term relationship.

    5

    We were lucky to have Alfonso on the job. The issue with our humidifier wasn't even their fault, but he fixed the problem nonetheless. It turned out the wiring for our new furnace was also off, causing the whole thing to malfunction. He corrected both issues and we're now breathing a sigh of relief. We had suspicions about shoddy work from the original installers, so it's great we got Alfonso to double-check everything. Thanks for saving us from potential disaster!

    5

    HVAC Doctor does the job. Same-day repair, detailed photos, and a clear warning about potential issues - all at a fair cost.

    1

    They messed up our Aprilair when they came to fix it. Now it's not working.

    When they told us we needed a new furnace, they said they'd keep an eye on things with regular maintenance, but so far nothing's happened. I've attached photos of the water damage, which was completely ignored. It's disappointing that my original review got removed - overall, our experience has been terrible.

    1

    We were misled by this company's overpriced and underwhelming services. What started as a legitimate issue with one of our AC units quickly turned into a nightmare. Despite their initial assessment, the problems persisted, and they seemed more focused on justifying their high prices than actually fixing the issue.

    To summarize, here's what happened:

    They were hired to fix an AC unit that had stopped working due to a problem that we'd tried to resolve ourselves with some basic "home remedies." They diagnosed the issue and agreed to come out, but instead of addressing the root cause, they suggested a temporary fix that would only last until next year. This approach seemed surprising, especially since they added two pounds of Freon without explaining why it was necessary or how it would address the underlying problem.

    The tech also recommended adding more Freon, which raised questions about their understanding of the issue. When I asked if there was a leak in the system, the response was dismissive and suggested that we'd know if there was an issue if we used the unit more sparingly next year. It seemed like they were trying to avoid addressing the real problem.

    To make matters worse, they added a $89 cleaning service that was supposed to help with the unit's performance. However, as you can see from the photos, the "cleaning" didn't even come close to what we'd expect for the price. The tech simply sprayed the unit with our hose, and that was it. We ended up using actual coil cleaner the next day to get a proper cleaning done.

    It's worth noting that this company charges an additional $89 "drive fee" that doesn't go towards repairs, which is a surprise since other firms we've worked with include this cost in their overall price. Their claim that this makes their prices fair is dubious at best.

    We also paid a premium for the Freon, which seemed excessive based on our research and experience. $300 a pound for R410A Freon seems high compared to what we've seen elsewhere in the area.

    The final straw was when they responded to my concerns with excuses and justifications that failed to address any of the issues I'd raised. It's clear that this company is more interested in making a quick buck than providing genuine service. If you value your hard-earned money and want a reliable fix for your AC unit, we would advise against doing business with this company.

    Their hero complex and refusal to acknowledge the true nature of their services have left us questioning whether they're truly committed to customer satisfaction or just trying to push through whatever is convenient for them.

    5

    Another great experience with Chicago HVAC Repair. Replacing a furnace and water heater isn't ideal, but they made it less painful. Same-day service both times was a big plus. The job got done quickly and professionally - just what you want. I'm sold on their efficiency and would definitely hire them again if needed.

    5

    I've had a consistently positive experience with this company's services. They're always quick to respond, arrive on time, and employ skilled technicians. The staff is very clear in their explanations and happy to answer any questions I may have.

    5

    This company sent a reliable technician who resolved our heating problem efficiently. The repair was thorough and Jesse explained every part of the process. Having previously had negative experiences with other service providers, we're impressed with the quality of work and support from this team.