HVAC reviews in Joliet, Illinois

We needed help with our office AC and contacted this company. They quickly sent someone over, identified the problem, and fixed it. We've had follow-up visits for general maintenance and thermostat installation since then. The service has been reliable and efficient. We're satisfied with their work and recommend them to others we know.

We got fast and reliable service from this company. They showed up on a Sunday in December to help us out when our heating wasn't working. Now they're responding quickly to my wife's work emergencies. Their service can't be beat - it's that good. We couldn't be happier with how things turned out.

I was expecting a scorching hot week, but the air conditioner failed me instead. The thought of my family suffering in the heat was unbearable. When the issue arose, I contacted Blue Ridge and left a message on their line. To my surprise, they called me back before 8am, when they were open. This level of promptness impressed even someone with extensive experience like myself. Eric arrived right on time and got to work instantly. He completed the job in under an hour. His professionalism, friendliness, and courtesy left a lasting impression. I was thoroughly satisfied with his service.

Blue Ridge Heating and Air exceeded my expectations - they're top-notch in terms of customer care and follow-through. Their professionalism is unwavering, making them a go-to service provider. Kudos to Furnace Tech Eric, who delivered exceptional results; his work was outstanding and I'm grateful for the service.

Blue Ridge is one of the most straightforward and reliable companies I've dealt with. Their communication was always prompt, and their work was meticulous. I'll definitely be putting my trust in them again - I'm happy to pass on their name to loved ones.

This company has exceptional service and personnel. From the initial quote to the final installation, their professionalism shines through.

We recently needed AC repair on a sweltering day - our 23-year-old unit was struggling to cool the house. A friend recommended Blue Ridge, and Bill's inspection and advice put them at the top of our list. Their price was more competitive than an older quote we had received.

In addition to the AC work, we also purchased a whole-house air purifier. The selection is limited to three models; we chose the Honeywell F200, which has exceeded our expectations. If you suffer from allergies, this might be something worth exploring.

The installation team, led by Eric and Justin, worked efficiently despite some challenging logistics. They replaced flue metal in our furnace, which was situated above the garage, and also installed a new pad underneath the AC unit.

Overall, Blue Ridge's service stands out from other HVAC companies. If you're in need of similar services, they are definitely worth considering.

This company takes shortcuts over proper installation. I got a humidifier installed, and multiple other HVAC specialists told me it shouldn't be on the return. The manufacturer even said it wasn't recommended. To make matters worse, their customer service was completely unhelpful.

We hired Blue Ridge to fix our old furnace in 2020 when it was on its last legs. They did a fantastic job getting us back up and running fast, and their price was spot on. Eric was top-notch, explaining ways to keep our system running efficiently. We ended up deciding to replace both the furnace and AC ourselves, but appreciated Bill's guidance during the process. I had concerns about the cost being out of reach, but it turned out to be a much more manageable expense. The new setup arrived in early fall, and we were able to put our new AC to good use. It works incredibly well, providing consistent cooling throughout the house, and the heat is just as impressive - quieter, using less energy, and making our home feel cozy and comfortable. Blue Ridge has been exceptional from start to finish. Even after installation, I had some questions, but they were answered promptly. Overall, we're thrilled with our decision to choose Blue Ridge for our HVAC needs.

We had a fantastic interaction with Blue Ridge, arriving promptly and efficiently fixing our air issues within an hour. The technician did a superb job and we were pleased with the value for money. Overall, their service exceeded expectations and we're committed to using them again soon.

Blue Ridge fixed our furnace issue promptly. Their staff is extremely professional and courteous. Pricing was transparent and upfront. Overall, the service was excellent and I'd highly recommend them to anyone in need of home maintenance.

It's rare to find a company that truly lives up to the hype. Bill and Reise showed up promptly to tackle an issue I was struggling with, doing so with expertise that exceeded my expectations. I'm now part of a select group of companies I trust implicitly - not many can say they've earned this spot.

Called after hours left detailed message - called back immediately. Service was super responsive and friendly. Got appointment and technician Eric showed up the next day and replaced the faulty gas valve on my furnace efficiently with great attention to detail. Friendly service and fair prices made for a positive experience, I highly recommend Blue Ridge Heating & Air.

Eric installed this unit two years ago, but it's never functioned properly since then. He claims there's a small leak that requires Freon refills every few weeks. Now, he refuses to answer the phone or repair the air conditioning, despite it being under warranty. I'm at a loss for what to do - frustrated and disappointed with the lack of follow-through.