HVAC reviews in Mokena, Illinois

Furnace gave out unexpectedly overnight. I called as soon as possible and they arrived within a short time frame. The heat was restored by midday. Their professionalism and prompt response left a great impression, overall quality of work exceeded expectations.

This company is top-notch. They clearly explained my choices and have kept our HVAC system in great shape for years. Their recent installation of a humidifier and air purifier was flawless. The price and financing options were also very reasonable. Overall, I'm extremely satisfied with their service. Highly recommend them to anyone looking for reliable and knowledgeable professionals.

Be wary of this company. They're not to be trusted with their work. I had issues with the installation they did for me in June 2024, which was supposed to include a new thermostat. Instead, they claimed it was a separate problem and made more money off of it. The owner, Chad, was the one who came up with the idea to add an extra wire, but I warned him against it.

As he was checking on the installation, he ended up rigging the wire himself. When I told him not to do that, he said it was necessary because the thermostat required a fifth wire. However, this wasn't true - the thermostat never needed a fifth wire. In fact, taking the fan wire off the common was the correct solution all along.

I took Chad's statement to the Better Business Bureau and the Attorney General, but both of them were met with lies. I eventually had another company investigate and they confirmed that Chad had indeed rigged the wire, which is against the law. It's unacceptable that he gets away with this behavior.

If you're considering using this company for your home services needs, be cautious. They may try to take advantage of you like I did. Don't let them convince you that a simple problem requires a complex solution. Do your research and don't trust their word alone.

I'm thrilled with the service from Comfort Zone. From the first meeting to the final installation, they were reliable, informed, and swift. They presented me with viable alternatives and priced accordingly. Before arriving on site, they kept me updated with a photo of the technician and provided an overview of what to expect. The team worked efficiently to complete the job without any issues. After researching multiple options, I'm glad I chose Comfort Zone – my decision was spot on.

I'm extremely satisfied with Comfort Zone's service. Their team, led by Tim and Paul, were highly professional, courteous, and efficient. They left the property spotless after their visit and responded thoroughly to all my inquiries. Impressed by their expertise and friendly demeanor. I wholeheartedly endorse their company.

The installer was friendly and efficient.

Good experience with prompt service from a knowledgeable and courteous technician who identified necessary repairs.

This company nailed it. From initial booking to completion, everything ran smoothly. Every technician we met was courteous and competent. Our service guy arrived on schedule, kept us informed, and treated us with respect. The cost was fair. Now our AC works like new - can't complain!

I've relied on Comfort Zone for all my home services needs over the past decade and have consistently been impressed. Their team delivers top-notch service, is extremely professional, courteous, and responsive. The level of organization is impressive - they never leave a mess behind. I've had interactions with various technicians and always found them to be reliable. Owner Glenn has also proven himself to be very supportive, often resolving issues on short notice or over the phone. I wouldn't hesitate to recommend this business for any maintenance, repair, or installation work.

I've dealt with Comfort Zone before, so I knew what to expect when I called them out for a service issue last week. The technician arrived quickly and told me it was just a hot water tank problem - no AC needed. The next day, their team showed up and took out the old tank, then installed a new one. They removed the sanitary sink in a tight spot, which was a bit of a challenge. The whole process was smooth and hassle-free for me. The guys were polite, answered all my questions, and left everything just like it was when they started - no fuss, no stress.

This company is exceptional, I wholeheartedly endorse them.

I'm extremely satisfied with my experience. Glen was prompt, trustworthy, and courteous. I'll be a repeat customer and recommend him to friends and family.

Great service from Josh, arrived on time and explained each part of the job thoroughly.

They showed up exactly as scheduled, upfront about costs and whatnot, and presented themselves with impeccable manners. Extremely pleasant and a top-notch operation overall. I'm thoroughly pleased, would without hesitation suggest them to anyone needing services.

Josh did a solid job, clearly walked me through what he'd be doing during the inspection.

I'm forced to give 5 stars instead of the perfect 10 - it's just not enough! As a seasoned HVAC expert with 40 years under my belt, I've lost patience with doing everything myself. After reviewing numerous companies and asking around, Comfort Zone Refrigeration won me over. Let's hope this works out... fingers crossed!

The initial phone call to schedule an appointment was impressive - I was able to change my day at no extra cost. Unfortunately, my unit required a replacement three-in-one capacitor, which I had replaced myself about 10 years ago. The repairman, Timothy, arrived promptly and efficiently.

What impressed me most was Timothy's professionalism, kindness, and respect for his customers. As an experienced technician with a passion for explaining things clearly, he took the time to ensure I understood what needed to be done and avoided any unnecessary extras. His demeanor put me at ease, and I appreciated his straightforward approach.

I've been in this business long enough to know that finding employees like Timothy is rare - someone who embodies the values of excellent customer service and expert technical knowledge. If you need HVAC work done, look no further than Comfort Zone Refrigeration. I'll definitely be calling them again, and I'll request Timothy specifically. My experience was top-notch, and I'm grateful for it. Even my furry companion agrees!

The technician showed up on time and did an excellent job. He was courteous and respectful throughout the process. If we need further assistance, we'll definitely call Comfort Zone again and recommend them to others.

Josh did an excellent job, being extremely professional and providing great service.

Had my old HVAC system's fan replaced on its 30-year-old base - Jacob was a solid choice, took the time to clarify any queries I had. Initially, the pricing caught me off guard, but it was an outdated setup for me anyway. After the new fan was installed, the system decided to give up too; they gave me credit and upgraded me to a modern 2-stage unit, a significant improvement over what it replaced.

Josh was personable and professional, explaining things clearly.
He provided valuable advice regarding mice traps and filters.
I appreciated the bio sent with the technician, which included a congratulatory message on his new baby - nice touch.
Closing out the year with appreciation and gratitude, I'm thankful for Comfort Zone's excellent service over the years.

Jacob was top-notch. Highly professional, took his time, and delivered outstanding results.