HVAC reviews in Mokena, Illinois

Needed urgent furnace installation. Used Comfort Zone for the first time. Reasonable cost. Friendly, efficient technicians made a good impression.

Dave and Tim delivered top-notch service. They presented themselves professionally, were courteous, and assisted me with my needs. The installation process was tidy and swift. I'm thoroughly impressed with their work and would wholeheartedly endorse Comfort Zone for future business.

I'm thoroughly satisfied with this company. The first two technicians who arrived were punctual, knowledgeable, and efficient - a great start. They quickly identified the problem with my blower wheel and explained everything clearly. Josh, who replaced the wheel, was equally impressive - on time, competent, and thorough in his checks. I appreciate that he double-checked every detail to ensure the job was done correctly. The follow-up communication was also spot on, arriving just when I needed it. Overall, a great experience from start to finish.

Josh Berg's annual maintenance visit was a complete success. He got the job done efficiently, demonstrating expertise and professionalism throughout. His explanations of how to use both the humidifier and air cycler were clear and easy to understand. Not only did he address my queries, but he also offered practical advice on installing a surge protector for the furnace. I appreciated his willingness to provide guidance on this matter and his ability to explain its benefits. After agreeing on the installation, Josh completed it flawlessly. Overall, I'm extremely pleased with the service and will continue to trust Comfort Zone for my heating needs.

I recently had my HVAC system serviced by Comfort Zone, and it was a truly exceptional experience. Josh Berg, the technician who visited me for my annual furnace cleaning, was thorough, knowledgeable, and straightforward about any issues he discovered.

He explained each problem in detail and offered more cost-effective solutions, which I appreciated. His professionalism and expertise put me at ease, and I felt confident in his abilities to address any concerns I might have.

A few months later, Josh returned for another appointment, this time with Ed and Jacob as his colleagues. They were all very professional, knowledgeable, and demonstrated excellent customer service skills. The team took the time to thoroughly inspect and clean my AC unit, and when they discovered an issue, Josh explained it in detail without any pressure to fix it.

Since I had previously been aware of the problem, I decided not to take a chance and opted for repair instead. Within 30 minutes, the issue was resolved, and the technicians were on their way. Their efficiency and expertise impressed me once again.

I also want to mention my previous experience with Comfort Zone, which was largely positive. However, this visit took the cake. Chad S. was an outstanding technician who demonstrated remarkable professionalism, knowledge, and a willingness to answer questions. He explained the issues with my Lennox AC system in detail and provided excellent customer service.

As it turns out, I had installed the system by Comfortable Climate in 2017, but they had stopped servicing me after one year. However, when I encountered problems with my central air not working properly, I was desperate for a solution. After researching online, I came across Comfort Zone and was impressed by their high ratings and family-owned business ethos.

The office staff were friendly and welcoming, and their customer service was world-class. They promptly informed me that they could send someone over to diagnose the issue and offered to call me within an hour to confirm the appointment.

When Chad arrived, he worked efficiently and effectively to resolve the problem within an hour. His professionalism and expertise left a lasting impression on me, and I am now a customer for life. I am truly grateful for the exceptional service and value that Comfort Zone provides.

I'm extremely satisfied with Tim Keenan and David Diaz's work on my furnace, hot water heater, and humidifier installation. They were knowledgeable and answered all my questions. The cleanup after the job was thorough, and they took away the old units. I was pleasantly surprised by the price from Comfort Zone, which was significantly cheaper than expected. I'd highly recommend them to anyone seeking HVAC services.

I hired Comfort Zone a couple of months ago to replace my furnace. Everything about the process went smoothly, from initial setup to completion. When my elderly mother needed her furnace fixed as well, I recommended Comfort Zone again. Their team was top-notch - always prompt, professional, and friendly. They arrived on site quickly and did an excellent job. Overall, our experience was outstanding.

We replaced our aging Carrier furnace with another Carrier furnace and installed a new WiFi thermostat. From the front desk to the technicians who visited us, everyone was courteous, kind, and professional.

The before-and-after photos show the old furnace alongside its replacement unit with some of the original equipment still in place.

My experience began when my 17-year-old Carrier furnace's inducer motor started making a high-pitched squealing sound on Friday night. I called Comfort Zone Service, which was recommended by Carrier, to schedule an appointment for the next day.

I received a confirmation call, and one of their technicians arrived within a couple of hours. I informed him about the issue, but it had stopped making the noise by then. He thoroughly inspected everything and provided an estimate for repairing versus replacing the furnace.

Given the age of the unit and the significant cost difference between repairs and replacement, I agreed with his recommendation to replace the furnace.

I also opted to upgrade my current Honeywell thermostat to an Ecobee Lite model. Since I didn't have access to a C wire and was unfamiliar with connecting the wire adapter, I chose to pay extra for this service. The new thermostat doesn't require batteries; instead, it draws power from the furnace, which is convenient since I've had issues with thermosets dying due to low battery warnings.

In contrast to my previous experience with another HVAC company, Comfort Zone Service far exceeded my expectations. Prior to purchasing our current home, we rented a house with a 20+ year old Carrier furnace that suffered a similar fate. The landlord replaced the inducer motor themselves and hired an independent technician who installed an EVCON branded furnace.

However, this new furnace had issues from the start. It would shut down while in the middle of heating, only to restart moments later. I called the technician, who instructed me to wait and call him back if the issue persisted. The problem continued, and he eventually argued with me about the situation. The landlord was notified, and the technician returned to find that something was wired incorrectly.

To address the issue, the technician increased the fan speed, which temporarily resolved the problem but made the furnace louder. He also made multiple visits to fix the AC unit, which was producing lukewarm air. On each visit, he added more freon, checked for leaks using dye, and even mentioned installing lock caps to prevent freon theft.

It wasn't until several months later that the capacitor in the unit blew, but fortunately, the technician's son arrived promptly to replace it. In stark contrast, my experience with Comfort Zone Service has been a 100 times improvement over my previous one.

Dan Brown was courteous and reliable. He took the time to explain our choices for replacing our AC and heater units, including costs and payment options. His friendly demeanor made the experience pleasant. If their final quote meets our needs, we'd consider future work with them and potentially build a long-term service relationship.

This company is top-notch, offering outstanding professionalism and seamless collaboration. When we encountered an A/C warranty issue, Dan went above and beyond by traveling to retrieve the necessary part. Impressive customer service. We ended up buying a new furnace while they were already working on our A/C unit - their efficiency is truly appreciated.

Terrible experience with this home services business. They installed two faulty parts that I bought retail on Amazon for $200, totaling a bill of over $700. The installation took just 10 minutes, which was incredibly quick. However, the owner's condescending attitude made the whole process even more unpleasant. Lesson learned: do your research before hiring someone.

Great service and communication from start to finish. The work implemented has been excellent and is still functioning perfectly in my home.

This company blows everyone else out of the water - hands down. Their service, knowledge, workmanship, merchandise, and dedication to customers are unparalleled. I'm sold on them for all my HVAC needs and would wholeheartedly recommend their services to anyone. After wasting time and cash with big-name companies that only care about quantity and profits, it's refreshing to deal with TemperaturePro - they genuinely value their customers.

It's been a year since our first visit from TemperaturePro, when they assessed our HVAC system. Following a routine inspection two days ago, it turned out we needed a new inducer motor for our furnace. Jeremy handled everything promptly, breaking down the problem in clear terms. After we agreed to proceed, he ordered the replacement part and was back two days later to install it.

Jeremy's service remains polite, professional, and top-notch.

Steve and his team were outstanding when installing our new heating system. They tackled a cramped space that had been botched 20 years ago with ease, thanks to Steve's creative solutions. Despite the challenging layout, they worked efficiently without compromising quality. The entire crew displayed professionalism and care throughout the process. From initial consultations to installation, their dedication impressed us. We wholeheartedly endorse this company for their exceptional service.

Jason and his crew showed remarkable empathy and put my well-being first, literally saving my life – a debt of gratitude I can never repay. Their flexibility was impressive, accommodating all aspects of the job without hesitation. Even my pets were treated kindly.

The technician who installed my AC last year and Jeremy's recent inspection did an excellent job. However, I have concerns about the company's practices. Given that, I'm giving the installers and Jeremy a high rating, but only two stars to the company as a whole. Their work speaks for itself, but the business policies leave something to be desired.

Great service! Our technician was professional and thorough, taking photos of the furnace and walking me through the repair process step by step. They provided solid recommendations for fixes and I'm looking forward to their implementation.

A franchise may look different from a family-run business, but the owners' commitment to quality shines through. Jason and Gail take pride in their work, focusing on small details to ensure customer satisfaction. If you're struggling with heating or cooling issues, it's worth giving them a call - they'll likely make a positive impression.

This company exceeded expectations in every way - their technician was exceptional and the financial arrangements were extremely convenient. Highly recommended without hesitation.

I accidentally posted a review for a different company, but I'm glad I found out about these guys afterwards. They're actually very good. The problem is with another contractor who didn't take necessary precautions and left a huge mess in my vents and all over the house. Thankfully, this company isn't like that. I regret writing a bad review for the other guy - it was entirely undeserved to them.