HVAC reviews in Mokena, Illinois
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I've relied on Climate Master for regular furnace cleaning and checks over two years. If you're looking for good service, ask for Shawn - he's top-notch. Extremely courteous and professional, he takes the time to address any questions or concerns. His work has been consistently excellent, earning a solid recommendation from me.
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I hired Climate Master to service my HVAC system in 2019 and they've been doing annual checks ever since. For this fall's inspection, Ashley set up the appointment and kept me in the loop with updates on arrival time. I appreciated her follow-through.
Moe, one of the technicians from the initial installation, showed up on time again and answered all my questions about the system's condition. He double-checked everything before leaving and filled out the maintenance log. Both Ashley and Moe demonstrated excellent professionalism, making me grateful for their service. -
I had a great experience with Climate Master. The technician showed up promptly, looked the part, and was extremely courteous. His knowledge was impressive, and he took the time to address every one of my concerns without any sense of urgency. Overall, they did an excellent job.
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We've had a consistently positive experience with Climate Master. During the summer, their team visited multiple times to resolve issues with our air conditioning. They also installed an entirely new system, including zoning, which was completed efficiently and professionally. The owner made several visits before, during, and after installation, ensuring everything was taken care of. Even today, they checked on us as we turned on the furnace for the first time.
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Great company, definitely recommend them. Had a critical AC issue in the middle of summer and they came up with a creative solution to keep it running until replacement could be made. Efficient service, even accommodating our non-traditional work schedule to complete the job quickly.
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I've used this company twice, once a few years ago and last week. Initially, the technician was friendly and did an excellent job fixing my duct issue. However, their customer service left much to be desired. When I asked the owner a question, they came across as dismissive and unhelpful. During my most recent visit, I tried to schedule an appointment for my garage furnace maintenance, but was repeatedly told that Ashley was unavailable and would call back later. Unfortunately, no one followed up, suggesting that this company doesn't prioritize its customers' needs. The service staff are courteous, but the owner and office personnel can be quite rude.
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Kimmie consistently keeps us informed when the technician is on its way. She's always friendly and approachable. Shawn is excellent - he's also very personable and gets the job done quickly. Our initial contact was in 2012, after our air conditioning failed during a heatwave. They showed up the same day, replaced both the furnace and AC within days, and we've been loyal customers ever since, having only positive interactions with the team.
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We've consistently had excellent experiences with CMMC. They installed heating and cooling systems at a significantly lower cost than competing contractors. The installation and ongoing service have been top-notch. I appreciate that they didn't push unnecessary upgrades, unlike some other companies we contacted. Their technician is also highly competent and courteous, making him an asset to the team. Overall, I'd strongly endorse CMMC for their professionalism and value.
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Climate Master has always impressed me with their expertise and attention to detail. They didn't skimp on features, instead opting for quality over cost. I appreciated the extra step they took by double-checking attic insulation, which would boost efficiency. A year later, something broke and I was taken aback when they handled it without complaint, covering parts and labor. It's a refreshing change to find a company that puts customers first. This experience has reinforced my faith in their workmanship and service. While you can find air conditioners anywhere, not everyone offers the same level of service – Climate Master is the real deal.
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We were worried about the HVAC in the house we're selling. The technician arrived the same day I called, explained what needed attention, and cleaned/checked the system quickly. He came across as efficient and honest, without any extra charges or surprises.
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The technician showed up on schedule and provided guidance on selecting the right filter for my new furnace. Moe answered all my queries, got everything running smoothly, including installing my air conditioner. Before finishing, he double-checked that everything was functioning correctly, even walked me through resetting the thermostat to ensure I grasped how it worked.
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We've relied on Climate Master for over two decades and consistently had positive interactions with the team. Kimi's efficient scheduling and updates ensure we're always informed about the technician's arrival time. Shawn has performed our seasonal maintenance, including furnace and AC checks, for an extended period, showcasing his expertise and friendliness. His ability to strike a balance between professionalism and humor is impressive. We've also referred Climate Master to friends who share similar positive experiences, reinforcing their reputation within our network.
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Climate Masters has hired a top-notch technician in Chuck, who showed up on time with great customer service skills. He took the time to fix a leak and address my hot water issue, doing an outstanding job. Chuck was extremely knowledgeable and communicated potential future problems clearly, providing helpful advice on how to prevent them. I'm thoroughly impressed with his professionalism and would highly recommend Climate Masters and Chuck for all your repair needs.
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Moe from Climate Master Mechanical was top-notch - he fixed our AC unit with ease. Found them on Angie's list, and response time was lightning-fast. The entire process went smoothly, and we're hooked. We'll be calling them again in a pinch.
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Jeff was remarkably professional and attentive when he fixed Mom's air conditioning during the recent heatwave. Her health issues - Alzheimer's and COPD - made her incredibly sensitive to temperatures, so having reliable AC was crucial. I also appreciated Lori's assistance from the office, who empathized with my urgency in getting a technician out quickly. Given the complexity of the situation, it was a huge relief to know that such an experienced team handled everything skillfully. Their professionalism and expertise put me at ease, making me very satisfied with their service.
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I met Moe for the first time and he matched Shawn's level of expertise - both knowledgeable and professional. He arrived on schedule, inspected the furnace thoroughly, and left it in good condition. The Climate Master team consistently provides a positive experience; I appreciate their professionalism and courtesy.
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I had a fantastic experience with this home services company. From the initial call to the installers and service techs, I was impressed by their politeness, courtesy, and helpfulness. They managed to fit me in on short notice despite an extremely busy schedule during peak season. The whole team seemed genuinely interested in resolving my AC issues, whether it was a fix or replacement. When they determined that a new unit was needed, they were happy to help with the installation and pricing. I never felt pressured into making a purchase, and their quotes were fair upfront. The installation process went smoothly and quickly, and the team's professionalism was evident throughout. Overall, I would highly recommend this company to anyone.
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I had a fantastic experience with this company. The technicians arrived on time, demonstrated excellent expertise, and maintained strict COVID protocols. They took care to protect my wood floors and tidied up the workspace once completed. One of the technicians went above and beyond to assist us in setting up our Google Nest thermostat. A range of services were carried out, including furnace, air con, water heater, and humidifier installations. Overall, it was a very pleasant encounter. The level of service is outstanding – I would highly recommend this company to anyone seeking installation or repair work for their heating/cooling systems.
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Climate Master did a great job servicing our furnace boiler during its seasonal tune-up. The technician provided clear explanations and offered useful tips on system maintenance. He also alleviated my concerns about a unusual sound I'd been hearing, reassuring me it wasn't a cause for concern. Scheduling was handled efficiently by the friendly team member who scheduled the appointment. Overall, a positive experience with excellent customer service.
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We've hired Moe twice now, once for our furnace and once for my son's - both times he was top-notch. He's super professional and methodical in his work, which puts me at ease. I trust his expertise on keeping our furnaces running smoothly and value his insight into the mechanical side of things. We've been using Climatemaster for over 16 years, and having Moe around feels like having a trusted family member who knows what he's doing.
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I've been using this company for over two years now, and I'm glad I stuck with the same technician, Moe. I'd highly recommend them - they're always on time and address any issues honestly and accurately. The winter/spring maintenance plan is a solid value, giving me peace of mind that everything will be in good shape before the seasons change. Having the same tech each visit is also a nice touch.