Reviews of local pros in Mokena, Illinois
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Allegiance delivers. Had a humidifier problem and Riley fixed it promptly. He's super knowledgeable and methodical. The whole team is top-notch, making Allegiance my go-to for HVAC services.
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The installers arrived at 8am and finished by 4:30pm, completing a duct cleaning, A/C installation, and furnace setup. They met with Manager Brian on Monday and completed the work on Friday. The sales team were extremely helpful and knowledgeable, making the financing process seamless. The system now works flawlessly.
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A huge thank you to Allegiance for delivering top-notch service when our AC started leaking water over the weekend. On Monday morning, their team provided expert advice and installed a brand new unit on the same day.
Kudos to Meagan, Donnie, Jack, and Steve for their friendly and professional demeanor. We're extremely grateful for their efforts.
The new AC is working flawlessly, and we couldn't be happier with the result.
UPDATE: A massive thank you to Natalie and Donnie for providing prompt assistance during our time of need. The furnace is now operating smoothly, and we appreciate it.
UPDATE: Allegiance truly outdid themselves by gifting us an incredible present - we're beyond thankful and appreciative! -
Riley was excellent - extremely friendly, knowledgeable, and patient with my husband's many questions. His respect for our concerns was impressive. The service was top-notch, thanks to Riley, making Allegiance Heating and Cooling a reliable choice for us.
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They handled my AC failure while I was away out of town with impressive professionalism and timeliness, even in sweltering heat. Replacing the entire furnace proved efficient and cost-effective. Customer service was top-notch and they showed understanding. Their services are highly recommended – a standout among local providers.
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We recently had a new AC unit and furnace installed, which required some adjustments to the vent work so it could be rerouted to our second-floor space at the back of the house. Ron provided an estimate and helped us weigh our options before we decided on his recommendations. The team from this company worked efficiently, with Riley, John, Joey, and Jack completing the job in just one day. They were highly knowledgeable, friendly, and kept us informed every step of the way. Their professionalism made a big difference - I'm glad we chose them for our installation and I'll definitely be using them again for future projects and maintenance.
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John and Riley did a fantastic job on our dryer and air vents. They're extremely friendly and knowledgeable, making the experience incredibly smooth. We'll definitely be using their services again.
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Riley was super courteous and expertly handled our situation. He methodically investigated the issue and correctly identified the problem with our furnace. The resolution was prompt and priced fairly, making it a great experience overall.
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Allegiance Heating and Cooling arrived on time as promised, installing the new furnace and leaving the job spotless. The technicians were friendly and demonstrated the system's operation. Great experience overall.
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Riley from Allegiance Heating and Cooling showed excellent customer service. He's knowledgeable, courteous, and made informed recommendations that suited my needs perfectly. His work exceeded expectations - I highly endorse his services.
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The technician team was excellent - friendly, efficient, and knowledgeable. They thoroughly addressed our concerns and demonstrated a strong work ethic.
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Allegiance Heating & Cooling in Mokena is top-notch. I'd highly recommend them for any heating needs. The team, especially Donnie, was fantastic - extremely personable and professional. Most importantly, he was honest, which we greatly appreciate. From the initial phone call, the service has been exceptional. Megan was warm and welcoming on the first call, and just as sweet when I spoke with her again. Their professionalism shines through in every interaction. We're extremely satisfied with the job they did, and we won't consider anyone else for future services. Thanks to Donnie and the entire team for a remarkable experience!
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This company truly understands what it takes to win customers over. Their staff is exceptionally well-informed, setting them apart from other companies I've worked with. The service was prompt and impressively professional. When our family faced a bitter cold snap with no heat and a detached garage, they sprang into action, resolving the issue within a single day. We're grateful for their help and will definitely recommend them to others in the future.
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Called Allegiance when my heating stopped working. Riley arrived promptly, diagnosed the issue and made the necessary repairs. He also shared some practical advice that was appreciated. Riley was extremely pleasant, professional and knowledgeable - a credit to his company. I had a positive experience with him and would recommend him without hesitation.
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A late review, sorry about that.
Riley and John were a fantastic team. Their prompt arrival set the tone for a great experience. The duct cleaning was thorough, and they left everything tidy. Next, they tackled replacing my furnace. Throughout the day, despite my dog's poor health, Riley and John showed remarkable kindness, carrying her to the car when I needed to take her to the vet and then again when I returned.
Their professionalism was impressive, and their compassion towards me and my ailing pet was truly appreciated. The rest of the team that joined in to complete the installation were also a welcome help.
Overall, this company delivered exceptional service, and I have no hesitation recommending them for furnace and air conditioning work. -
Service was top-notch from start to finish. I called them on a Sunday and got someone at my doorstep in under 24 hours. The repair took less than 20 minutes. The team was friendly, efficient, and super knowledgeable - you can tell they're pros. I'm hooked on their service, highly recommend Allegiance Heating & Cooling.
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We were impressed with Allegiance's performance from start to finish. Their technicians are respectful, on time, and demonstrate expertise in their trade. Clear explanations were provided and the job was done correctly. We're satisfied with the results and can confidently endorse this company for those seeking dependable heating solutions.
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This company's technicians arrived on time, dressed professionally, and showed good manners. The duct cleaning and dryer vent services were done well, and the installation of my new furnace and AC was completed efficiently. They clearly take pride in their work. Natalie was very helpful with communication throughout the process. It's clear that the team enjoys their job and has a strong working relationship - this family-run business is definitely recommended for its quality service and friendly staff.
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The service tech was knowledgeable and did a good job. Unfortunately, they didn't follow through on the agreed price. I chose to have my humidifier checked for $99 instead of $125 because it would give me the same level of attention at a lower cost. However, I ended up being charged the more expensive option. The billing process was frustrating, and when I brought it up, they became argumentative about crediting me. It's disappointing to be overcharged by such a small amount, especially when it was clearly communicated upfront.
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Climate Masters has saved our family twice from a stuffy home - thanks to their swift response, flexible scheduling, and outstanding service. Despite having an antiquated furnace over 20 years old, they didn't recommend replacing it. I'm confident in knowing who to call next time.
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Kimie kept me updated on the scheduled visit. The technician, Shawn, seemed knowledgeable about the equipment despite being new to the property. He completed the necessary inspection and repair promptly. The work was done efficiently and at a price I was comfortable with. Overall, a satisfactory experience.