Reviews of local pros in Mokena, Illinois
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Had my furnace replaced after 26 years of reliable service from my old Bryant unit. As someone familiar with HVAC systems, I was impressed by the quality job Jeff delivered. His team worked efficiently and effectively. Kimmie was courteous, polite, and professional throughout the process. While there might have been cheaper alternatives, I believe you get what you pay for. Overall, I'm satisfied with the service and would recommend them to others who value a good work ethic and quality results.
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Mo is great - asked him plenty of questions and got helpful insights. He's friendly, willing to assist, and does a top-notch job. Work is done with care, leaving the space spotless. Highly recommend without hesitation.
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I'm extremely satisfied with CMMC's services. They gave me a reasonable quote for the equipment provided, which was beneficial since Carrier and Bryant products are essentially identical but offered at different prices. Chuck conducted a thorough assessment, listened to my needs, outlined the available options, and presented clear pricing for each choice. The installation process was seamless, tidy, and of high quality. After comparing estimates from multiple contractors, I felt most confident in CMMC's product, features, price, and post-sales service, which is why I chose them over others.
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Moe stands out as a top performer. His punctuality and attention to detail are noteworthy. What impressed me most was his willingness to wait an additional couple of minutes to ensure the issue was resolved, demonstrating a commitment to quality workmanship.
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I was willing to adapt my schedule to meet with Chuck, the owner, for an estimate. Unfortunately, I've seen firsthand how unyielding companies can be when it comes to flexibility. When I mention giving potential customers a written quote, I always deliver. My experience with your company is no exception - despite agreeing to provide a quote, I still haven't received anything by Monday night. It's starting to look like you're not interested in the job at all. Transparency would be appreciated, even if it means saying no. Needless to say, I wouldn't recommend your business to anyone.
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Charles was honest about our AC's condition and the repair costs, wanting to make sure we fully understood the scope of work beforehand. This transparency was greatly appreciated, making the process feel more trustworthy.
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We've had Climate Master on our team for nearly two decades. They consistently show up on schedule, are friendly and informative, and keep us updated through Kim's regular communication. The technicians are all knowledgeable and prioritize customer satisfaction - we're impressed with their work. Thanks for the great service.
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Great service from the start, from initial contact to on-site work. Jeff is direct, reliable, and expert. The job got done fast without sacrificing attention to detail or quality. Overall, this company stands out for its professionalism and high standards.
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Moe delivered top-notch service, figuring out my furnace issues and cleaning it within a reasonable price. I appreciate his honesty - that's what sets companies apart. Phone support was also friendly and helpful, making me feel confident in choosing this company for home repairs.
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For over two decades, we relied on Climate Master, but after Doornbos acquired them, our yearly service agreement stopped being sent out. Now, they're charging an exorbitant $179 for a furnace cleaning – a price that's laughable considering the value it provides. Needless to say, I'll no longer be using this company for my heating and cooling needs; extremely dissatisfied with the recent changes.
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I've had great experiences with Climate Master!
Their office manager, Kimie, is super courteous and organized. She keeps me in the loop with their technicians, so I always know what's going on with my appointment. They seem to genuinely value my business and time.
Shawn, one of the service techs, is also top-notch. He's punctual, knowledgeable, and patient. He takes the time to answer questions and explain things clearly – no nonsense here!
Overall, Climate Master has got you covered for all your HVAC needs! -
We had a service call today for our air conditioner, and it couldn't have gone better. The technician who showed up was incredibly competent - we were thoroughly informed about everything. They made sure their shoes were covered before entering the house, which was just one of those nice touches that shows attention to detail. Our questions were all answered and our issues resolved as best they could be (it's hard to get rid of vibrations). We'll definitely be calling them again next time we need service - thanks.
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Jeff and Steven did a great job installing our AC, furnaces, and heater in the garage. They showed up on schedule and got the work done as planned. The technicians took the time to explain how everything works and presented a clean finish at every site. I'm extremely satisfied with their professionalism and would definitely recommend them to others.
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My AC unit stopped working, but they arranged a visit for the following day. When Jeff arrived, he called ahead to let me know he was on his way and showed up early as scheduled. He quickly identified the issue and presented my options, recommending the most cost-effective solution. I've now used Climate Master twice before and am consistently impressed with their professionalism and integrity.
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Moe arrived promptly, completed the job swiftly and effectively, and clearly explained his work. His professionalism and attention to detail were impressive, resulting in a seamless experience. Overall, it was a highly satisfactory encounter that left a positive impression, making me confident in recommending this service provider.
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I've relied on Climate Master for regular furnace cleaning and checks over two years. If you're looking for good service, ask for Shawn - he's top-notch. Extremely courteous and professional, he takes the time to address any questions or concerns. His work has been consistently excellent, earning a solid recommendation from me.
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I hired Climate Master to service my HVAC system in 2019 and they've been doing annual checks ever since. For this fall's inspection, Ashley set up the appointment and kept me in the loop with updates on arrival time. I appreciated her follow-through.
Moe, one of the technicians from the initial installation, showed up on time again and answered all my questions about the system's condition. He double-checked everything before leaving and filled out the maintenance log. Both Ashley and Moe demonstrated excellent professionalism, making me grateful for their service. -
I had a great experience with Climate Master. The technician showed up promptly, looked the part, and was extremely courteous. His knowledge was impressive, and he took the time to address every one of my concerns without any sense of urgency. Overall, they did an excellent job.
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We've had a consistently positive experience with Climate Master. During the summer, their team visited multiple times to resolve issues with our air conditioning. They also installed an entirely new system, including zoning, which was completed efficiently and professionally. The owner made several visits before, during, and after installation, ensuring everything was taken care of. Even today, they checked on us as we turned on the furnace for the first time.
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Great company, definitely recommend them. Had a critical AC issue in the middle of summer and they came up with a creative solution to keep it running until replacement could be made. Efficient service, even accommodating our non-traditional work schedule to complete the job quickly.
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I've used this company twice, once a few years ago and last week. Initially, the technician was friendly and did an excellent job fixing my duct issue. However, their customer service left much to be desired. When I asked the owner a question, they came across as dismissive and unhelpful. During my most recent visit, I tried to schedule an appointment for my garage furnace maintenance, but was repeatedly told that Ashley was unavailable and would call back later. Unfortunately, no one followed up, suggesting that this company doesn't prioritize its customers' needs. The service staff are courteous, but the owner and office personnel can be quite rude.