Electrical reviews in Morris, Illinois

I called to have my two home generators serviced. The homes are three minutes apart. They show up to service one of the home generators on a Monday. They cannot service the other home generator until a Thursday. There are eight home generators on this block. The service technician is basically servicing two of these generators on the block (not my other one) and then leaving the area. This is not good service. I did not receive a good answer. Why my other generator could not be serviced on the same day that is three minutes away.

Nick was very personable, did great job, but the spark plugs and air filter he changed look like brand new to me that's a waste of my money cost would be lower if they were not replaced

I have a 4 year old Generac that won’t start when the temperature falls to 0 degrees. It will start back up when temp rises. After a 6 day wait for service the tech told me there was nothing that could be done to rectify the problem code 1100 overcranking. Online they indicate it might be a regulator problem not supplying enough natural gas when the temperature falls. My tech dismissed that as not a possibility. The tech did have an attachment to warm the oil and another to warm the battery but dismissed both of them as being able to help. I insisted on the oil warmer to at least give me some hope that this $10,000 investment just might kick on when I do need it. I didn’t make this purchase for the right to get service a week later only to be told it wasn’t going to work on the coldest days!

Update:
I was contacted by Adam’s immediately last night and after discussing my case it was decided they would go over my case on Monday morning with a couìple of their techs and get back to me. They wanted to make sure my concerns were addressed. Then this morning, with the temperature at 2 degrees, I ran my Generac through an exercise and it started on the third cycle after pausing twice.

Adam’s Power has taken over for Baker Electric to perform an annual maintenance for generators that I own at two separate properties, both in Morris. The work was done on January 14 and 15. I received a text the day each were to be maintained. I have since received an invoice for one but not the other. I called to see where the second invoice was and was told that the second generator had a note indicating that a “motor and circuit board were needed so I was transferred to another department. The next department confirmed the “note” and said someone would be calling me to discuss. Stay tuned…
I did have a question about when each generator was scheduled to be “exercised” each week, but no one seemed to be able to tell me the answer. One generator is at a rental property and I wanted to alert the tenant when to expect the unit to be “exercised” without the tenant becoming concerned. Stay tuned and that one as well…
Big company with not sufficient attention to detail.

Very helpful and informative . Catalina and Julie explain your Generac service, this was the fist I heard about it. I did sign up for the middle one. My battery is due to be replaced and they tried to cal the tech but he just left, they are sending him out later with a battery no service charge. Very impressed with you service, Thank you

Crew was efficient, thorough, and pleasant. They asked for feedback during the installation and did a nice job of cleaning up. The made sure I received a walkthrough of equipment use before leaving and responded to any question I had. This Adams installation crew was very good

I had Adams come to the house to help me figure out the best way to get a couple new dedicated circuits in the basement. Mike the technician was very helpful and friendly. He suggested installing a couple tandem breakers rather than a new sub panel, greatly reducing the cost of my project. He also helped answer questions I had about my outdated surge protector, and time delay protection for my air conditioner compressor.
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10 days later:
Adams electricians came to my home as scheduled and performed all requested work. The 2 new Tandem breakers, associated conduit/outlets, and the new Surge Protector all look great! The electricians were friendly, efficient, and very neat. I’m extremely satisfied with the entire job!! I’m glad I chose Adams to help with my electrical needs!
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They were great to work with, on time quote was prompt,install guys were very nice and knowledgeable,. The workmanship was great. Very professional. I would definitely recommend them to anyone looking to have a Generac installed.