Home Services reviews in Mt Prospect, Illinois

4.7 based on 194 reviews Back to the listing
    5

    We were put in touch with Wave Outdoors through online landscape design company, Yardzen. First let me start by saying, they have been wonderful to work with, I highly recommend them, and I plan to continue using them on future projects.

    Our home is new contruction, so prior to working with Wave Outdoors we had no landscaping in either our front or back yard. We started with the front yard (and plan to hire them for the backyard in the next 1-2 years). Mary at Wave Outdoors was our point of contact through the whole process. She reviewed our design created by Yardzen, and was able to suggest alterations to better accommodate lighting and temperature zones where we live. Mary was a pleasure to work with, very thoughtful and very accommodating. She was able to help us narrow down several hardscape selections to exactly what we wanted. Through the installation process she checked to make sure everything looked as we wanted it, and was very proactive with any replacement plants. Everything turned out amazing and as I noted at the start, we will continue to use Wave Outdoors for all our landscaping needs!

    5

    Brian and his team at Wave transformed our blah cement slab small backyard to an amazing space that checked every box (decking, hardscape, lighting, landscaping, irrigation and more)! He and his team were dependable, knowledgeable, and so creative. We absolutely love our new space and use it almost year around (this is Chicago after all)!! We have worked with Wave Outdoors on additional projects since and would highly recommend them!!!

    5

    We had our patio done years ago by another company and we wanted to change things up a little bit. We used Wave Outdoors for re-designing our patio and landscaping into a larger space with more utility. Brian was professional, responsive and was able to help us put to paper exactly what we had in mind. He was able to design a fresh/modern look, while also staying within our budget; which was very important to us.

    5

    We used Wave Outdoors Landscape for a total makeover of our front and back yards. It was a big big project. The resultant makeover was magnificent--even magical. And Wave Outdoors was a pleasure to work with the planning, through construction to the final details. Communications was great throughout. I can't recommend them highly enough.

    5

    I had two opportunities to work with Wave. The first involved developing a landscape design for a berm area in our development. Brian was very responsive and carefully listened to what we wanted for the area and our desire to use plants requiring limited care. We also wanted color in the spring, summer and fall. We were presented a beautiful plan and the installation was seamless. The residents are very pleased and the area is a great enhancement to our entrance.
    I recently approached Wave to help with a design for the front of our Florida home. Mary was so excited for the opportunity and once again collaborated and developed a design that is second to none. The colors, plants used and planned placement are outstanding. We are moving ahead with installation and the plan provided makes needed approval very easy.
    Overall, I can not say enough about the professionalism and competence of everyone on the Wave staff. Plus, they all are so nice. A great experience!

    5

    Our backyard was in dire need of a makeover and we were lucky enough to work with Brian at Wave Landscape to get this done. He handled the demo, design, installation, project management, and the time-consuming permit process. I sat back and waited for the project to be completed while every detail was handled by Brian and his team.
    Not only was the process easy, but he was able to work with my budget and remain patient as I came up with additional "wants" as the project progressed.

    Update: A year later the landscape is thriving with very little maintenance by me. I'm also impressed by the follow up from Brian to check in months later to make sure I'm still happy with the finished product. Customer Service is A++++.

    Contact Brian from Wave, you won't be disappointed.

    5

    I recently had the pleasure of working with Wave Outdoors to reimagine my backyard, and I couldn't be more thrilled with the results. The lead designer, Mary, was instrumental in bringing our vision to life. Here are some key points that made the experience exceptional:

    Exceptional Communication: From the initial consultation to the final walkthrough, Mary's communication was clear, consistent, and responsive. She kept us informed at every stage of the process, making sure we were always on the same page.

    Design Expertise: Mary's design skills are top-notch. She crafted a stunning transformation that perfectly complemented our needs and preferences. The new prairies-style landscaping is beautifully integrated with the natural surroundings, giving our backyard a seamless and organic feel.

    Project Management: Staying on time and on budget was a significant concern for us, and Mary expertly managed both aspects. The project was completed within our desired timeframe and without any unexpected costs, adhering to our $150,000 budget.

    Transformative Elements: Our backyard now features two new pavilions around the pool: one for a kitchen and another for lounging. These additions have significantly enhanced our outdoor living space, making it both functional and aesthetically pleasing.

    Overall, my experience with Wave Outdoors and Mary has been nothing short of outstanding. If you're looking for a reliable, talented, and professional landscaping company, I highly recommend Wave Outdoors. They have genuinely transformed our backyard into a beautiful oasis that we will enjoy for years to come.

    5

    Great experience! Mary did a great job keeping us up to date throughout the project. They did a wonderful job transforming our yard into a space we want to spend time in.

    1

    Sales rep never followed through on estimate after coming to house after several texts saying he would The owner did step in and apologized for lack of professionalism- then we got an estimate that was triple the highest of 3 other estimates. Brutal.

    5

    The Wave team was great to work with and was always willing to be flexible with our requests and changes as the project progressed. We would definitely work with them again on any future projects.

    5

    Working with Wave was transformative! They took an overly paved patio and driveway and helped us convert it to a green oasis. The design process was collaborative and we felt like our input was not only heard but appreciated. The end result- which was delivered on time and smoothly - has not only uplifted us, but the whole neighborhood.

    Thank you to Ashley and the whole team who made our dreams a reality.

    5

    Large project with over 800 new plants. Mary, our designer is wonderful! The landscape team was knowledgeable, professional, thorough and left the property clean every day. Great communication with this company.
    I highly recommend them and plan to work with them on future projects!

    5

    We worked with Brian on landscaping and hardscaping for our Lincoln Park townhome, and they did such an amazing job that two of our neighbors asked for his contact information and at least one of them moved forward with Wave Outdoors too!

    Our 100% satisfaction started with consultation on design for a paver patio replacement that includes a small retaining wall and various shrubs/ground cover in several garden beds in the front and side of our home. Brian pointed us to a nearby distributor to choose among Unilock pavers then coordinated three complementary products for the patio itself, the wall, and the wall topper. We are busy professionals and wanted low maintenance landscaping, and Brian's knowledge of good plants for our climate and lifestyle was spot-on.

    After an informative design phase (with two in-person appointments that Brian kept reliably and that also included some hand-holding with our HOA to secure necessary approvals), the work crew arrived promptly on the appointed date and worked quickly to complete the entire job in only 3 or 4 days from demolition/removal of the old patio to installation of all hardscaping, plants, and ground cover. We immediately had the nicest patio of anyone in our complex of 48 units, and the high quality generated a lot of neighborhood "buzz" given how visible Brian and his crew's work is for everyone in the complex.

    Our only regret is that we didn't go with the sprinkler system that Brian proposed at a reasonable incremental cost that would have saved many, many hours of watering during summer months. We would wholeheartedly recommend Wave Outdoors for any job large or small!

    5

    Our back yard garden bed (partly in sun, partly in shade), along the rear property line, was in need of some landscaping. Over the nearly 40+ years we have lived here, we had randomly planted several lilac bushes, a few hosta plants, several patches of narcissus, some pachysandra, and a small number of ferns, but there was no unifying design. Everything we had planted competed with weeds and unwanted brush that had sprouted up around them. We had always wanted to look out our kitchen window and see a beautifully planned display of perennials, shrubs, and trees and finally decided to do something about it.
    We found Wave Outdoors and started working with designer Mary DiCarlo last fall, after we cleared much of the bed of unwanted foliage and installed a backyard fence to allow our newly adopted rescue dog to run free. We were looking to get a design created and the landscaping installed early this spring.
    Over the fall and winter months, Mary worked with us via several on-site visits, email exchanges, and Zoom sessions to finalize a design. Mary was a careful listener and tried to incorporate our wishes from the start, while making several small adjustments to the design several times at our request. Just a few days before the installation, when a particular specimen tree she had planned for us was in short supply, Mary made several weekend visits to local garden centers to find us the perfect tree. This was above and beyond the call of duty!
    The installation work was planned for two days in late April, but was completed by the Wave Outdoors 3-man crew, led by Rob, in a single day. Good timing, because the next day it rained almost all day, giving the plantings a good drink. The crew worked hard all day, doing additional unplanned tasks, such as trimming overhanging branches to make room for newly-planted (but sure to grow tall eventually) spruce trees, and also repairing some lawn spots from our dog. They also cleaned up better than any crew who has ever worked on our property.
    We are so happy with the finished result already, but knowing that perennials operate in a “sleep, creep, leap” fashion in the three years after planting, we expect the bed to look fantastic over the next 2-3 years as the plantings mature. The plantings were designed to be a mixture of tall, medium, and short heights, of a variety of textures and foliage color, with bloom colors expected in at different times in spring, summer, and fall. The evergreen plantings will remain blue-green throughout the year.
    We highly recommend Wave Outdoors and designer Mary DiCarlo for your landscaping needs (they do hardscaping also)! The entire process was well-documented with excellent communication from start to finish. Any small issues found after installation were taken care of very quickly. Initial and final payments were easy using Zelle, but Wave Outdoors also accepts personal checks and credit cards.
    Looking forward to warmer weather when we can be outside on our patio enjoying our beautiful new landscape!

    5

    We hired Wave Outdoors for a full landscape renovation. Our home had a cement back yard that we wanted replaced with sod. Additionally, our front yard had very outdated landscaping.

    Brian and his team at Wave did a terrific job and we absolutely love the results. Great to work with them, I highly recommend.

    5

    We had a wonderful experience working with Brian and the Wave crew for our backyard renovation. We wanted a complete gut out of our existing yard so we could start from scratch. Brian started by providing us with a design and worked with us to make sure the yard would be functional, fit our budget and looked beautiful. The end result turned out better than we imagined and we have a completely transformed space. I would definitely recommend if you are looking for someone honest, creative, and does the job right!

    5

    Last summer (2023) Wave built for us 2 new porches, 2 walkways, a patio, pergola, and arbor, landscaped both our front and back yards, added lighting, and replaced our scraggly lawns with new sod. Everything turned out great. Mary worked with us to design every element: the color schemes and materials for the porches, the walkways, and the patio and landscaping. She listened to what we wanted and came up with porches, patio and walkways that look contemporary, with colors that look good with the house.
    The front porch is concrete with beautiful coordinated stone facades and steps, and a paver walkway that goes to the public sidewalk. Mary put a lot of thought into finding shades of color that look great together and with our house. They also built a roof for the porch; it’s nice to be able to open an umbrella BEFORE we get wet.
    The back porch is composite and is much easier to maintain than the old wood porch it replaced. They also suggested putting a door on the side of the stairs so now we have protected storage underneath. (We never thought of that!) The decks on both porches are much larger than what we had before, when only one person could stand there to open the door.
    The paver patio and back walkway are wonderful. The walkway covers the area where our dogs had churned it to mud, and now we don’t have to wipe their feet every time they come in. The patio is just awesome. We didn’t have one before, and sitting outside is so relaxing. Especially since we now have lovely bushes and flowers to look at! We wanted landscaping that would attract pollinators, use as many native plants as possible, and create space and food for birds and small animals; Mary worked hard to create a design that integrated a lot of color for spring, summer, and fall, and in winter snow on the bushes and dried seed heads adds interest. She also designed a small garden for pollinators on the side of our house, and was even able to get milkweed for monarch butterflies.
    Everyone was great to work with; there were several teams: landscaping, hardscaping, electrical, and plumbing, and they all worked hard to get each project done. Brian came to check on progress frequently and often came up with suggestions and small changes that smoothed out issues that we had not thought of. He also spent a lot of time working with village inspectors and the permit office.
    I would recommend Wave to anyone who wants beautiful, quality work and attention to detail. The photographs I’m including speak for themselves.

    5

    Wow!!! We had a wonderful experience with Wave Outdoors. Wave Outdoors is located in Mount Prospect which was appealing to me to support local businesses.

    Brian worked with us from start of finish. He came and walked our property in the beginning and really listened to our ideas and also incorporated his own landscape design expertise. He walked us through his beautiful design and made recommendations for trees, shrubs, and plants that would be successful in our zone.

    Our curb appeal went up 1000%. While I have been out watering many people have stopped and commented on how beautiful everything looks. Some have even asked if they could snap a picture or two. 😎

    The crews that came in and took all of the old landscaping out, were here each day on time and left the area neat and clean when they were finished for the day.

    THANK YOU Wave Outdoors and Brian Dreher for helping to guide us with this project. It truly has been a pleasure working with Wave Outdoors. I would highly recommend Wave Outdoors for any landscaping design, installations, or any other outdoor needs you may have.

    Sincerely,

    Colleen and Michael Moreno

    5

    We worked with Mary from Wave Outdoors for our landscaping project. She was thorough and thoughtful in her plan and consistent in communication. Mary earned trust by showing options that would have longevity- native plants, placing plants in shade vs non-shade, and watering solutions. Ultimately, we’re so happy with the warmth the design has brought our home, and we look forward to seeing it continue to grow.

    5

    We initially found Wave Outdoors while we searched online for a company that did it all. We loved the idea of Yardzen, but when I asked them if they researched permitting rules and stuff like that when they created their designs their answer was no. I was shocked and knew there was no way we were paying all that money for a design that we might not even be able to do! Luckily we found Brian while searching for yard contractors. We made an appointment and Brian came to our house. We laid out our dreams of a three seasons room, attached porch and gazebo, exterior lighting, lush landscapes and buried sump pump hoses. Our dreams were big, and Brian listened to it all. After a little time he came back with pricing. Our dreams were WAY too big for our budget, but it was such a helpful step in our education of yard renovations. Brian was wonderful in helping us brainstorm ways to get the general functionality of what we wanted in a way that met our budget better. He provided excellent plans that were very detailed and included all the information about our home and yard and what work was projected as well as the materials. He also was able to advise in financing. We decided on a plan that we would do over two phases, one in mid summer 2023 and the second the minute the ground unfroze in 2024.
    Once ground broke we gleefully watched Lupe and his crew transform our yard every day. The crew is incredibly hardworking and kind. I daily was shocked at how much got done. In the first phase they built a deck, a paver patio, and steppers, built our pre fab gazebo, ran electricity to the gazebo, and buried our sump pump. Picking materials was a little frustrating but we got there. Thanks to all the home shows I was expecting samples to be pulled and a meeting to be held where we saw everything laid out and together mixed and matched until we had our perfect selection. Instead we went to locations Brian suggested to look at their walls of materials and also ordered our own samples from the companies. I can picture in my head how things will come together, but my husband has a harder time doing that, so this process was not ideal for us. However it did work out, and Brian was patient and great at answering our (many) questions. Once phase 1 was done we did a walkthrough addressing anything we had questions about or issues with. Everything was either fixed immediately or slated for phase 2.
    Communication during the winter was a little slow, but in fairness we were excited and anxious to pay our deposit to ensure we were first to break ground. Once the ball got rolling we found out that the grading of our yard was a bit more steep than we thought and the original patio plans were going to have to change to take that into account. I was very unhappy about the needs but understood that it was what was necessary to create a safe and sturdy patio. Brian was great at listening to my concerns and being open to all our ideas on how to adjust the plan while still keeping it to code. He was able to rework some things to make it work in all ways. The cost also ballooned due to this change but again Brian was so wonderful in working with us to make adjustments to get us back to our budget. This phase we got a second paver patio, exterior lighting that includes path lights, spotlights, and decorative lights. They also installed large posts around the patio, installed a new mailbox, and beautiful landscaping that started with some large shrub removal. Lupe and his crew got this done so quickly! Just as we’d hoped we are set up to enjoy the entire summer in our new yard.
    I am so thankful that we found Wave Outdoors. We are so pleased with the work they have done and the patience they showed us as we navigated this big project that we knew nothing about when we started. We are so proud to show off our new spaces and the neighbors won’t stop commenting at how much they have enjoyed watching the transformation. We recommend Wave Outdoors so fully.

    5

    I would highly recommend the folks at Wave Outdoors for your yard needs! We enjoyed working with Mary, Matt, Brian, Lupe and Sergio and everyone else who helped transform our overgrown backyard into a lovely spot with plenty of shade, seating and lovely plants! We had our front and side yards done as well and are pleased that it was all completed this season- the Team is very kind, professional, receptive to our needs/ wants and changes and really care that you are satisfied with the end results. We are excited to host friends and family and have received so many compliments- many of our neighbors have asked who we used so they may call them for their projects as well. Thanks everyone!