Reviews of local pros in Naperville, Illinois

I purchased 10 yrs or mulch which was delivered on Thursday. I installed it on Friday and it rained hard that night. The morning after, I was shocked to see that the new mulch I had installed the night before was completely faded (if you notice, on one of the pictures you can see two different colors of mulch. The dark one is a bit of fresh mulch I placed over the mulch I installed the day before to show the contrast. You can see how pale it looks just after one night’s rain). At first I justified it with the heavy downpour, but then I looked at my neighbors mulch which he had installed a couple of week earlier and his looked pretty good, mine was all faded. I can’t really make sense of it.

Other than that, the staff is very nice and the delivery person was very helpful.

My block in Wheaton was having a new sidewalk put in. The contractor the City chose for the project selected STEVE PIPER & Sons to cut down trees along the block that needed to be removed to accommodate the new sidewalk. In the process of cutting down the tree in front of my neighbor's house they broke the top off of her lamppost. Even though it was a large tree any tree service should exercise more care and caution to not damage a property owner's property.

Efficient and high quality service. Removed a huge maple and pine in our yard. Cleaned well and took care not to damage any furniture in the yard. Bonus because the office team is great as well.

Never contacted JULIE on either occasion; just started digging. Poor communication and follow-up. Would not recommend.

This entire group of people from the receptionist to the arborist to the people who service the trees are fantastic. Couldn’t ask for anything more. They all are very costumer friendly!!!

We love our Davey Tree Service and just wanted to add our prayers for the Davey Tree trimmer shot in Schaumburg!

Tony was wonderful, great ideas and very knowledgeable

I’ll never use Davey Tree again. They gave me one quote, the next day the quote was 3x. I ended up going with another company who’s price was the original that Davey provided.

I've used Davey before and am a satisfied customer. They check all the boxes: quality work, professional engagement, responsive and on time.

This company comes out in the country and parked on our property with out asking us. I go up to mow our yard and field there’s 2 Davey trucks parked with machines on the back of them but not one person around to talk to. I'm mad because this company does not have the decency to come down to the house and ask me if it’s okay. They just do what they want when they want. Very unprofessional and now I have truck tracks through my field and yard.

The Davey Tree Service is great. They let me know when they will be out at my home for service as requested and if I have any questions are willing to answer them. My trees also are and look very heathly.

We have used Davey for a number of years, have received excellent service and would recommend them.

Had some trees thinned out to try and let more sunlight in the yard. One of my trees was butchered as the trimmer got to chatting and not paying attention to what she was doing. Management came out and basically said I should have managed his worker. No apology - that would have helped a little instead of giving excuses for malperformance. Going with different tree service going forward.

Finally after unsuccessfully trying to self treat my 25 year old Magnolia, I called 3 companies to treat the scale infestation. I chose Davey because they really explained everything to me, how the scale operate and how they will treat it, and they were right on time. Thank you for saving my tree.

If you're in the Naperville area here is who you use for all your Tree, Shrubs, and Grass needs. Outstanding Company! I use them for all my Trees Shrubs. A Mature Tree is Priceless Call ask for Pete the Arborist for a Quote. Been using them for 10 years.

Davey trimmed and sprayed our fruit trees. Last year we got our biggest harvest ever -- 8 pies' worth of cherries, many 5-gallon buckets full of Asian pears and apples, and our first paw paw harvests ever. Yum!

I had a big spruce in my backyard that had died and was threatening my home. The team at Davey were quick and efficient in the removal and were reasonably priced. I would recommend them to anyone and use them again.

Did a great job and really quick. The only things is on the day they came out to cut my trees, the guys were laying in my yard before getting started. Then walked into by backyard to get to get to work without talking to me. Kinda weird to see guys just walk into my backyard without saying hi and going over what then need to do because they did more and less then what I needed.

Unprofessional, rude, short tempered, inconvenience strategy. Tree crew block led off main artery to condo complex at lunch time. As I went around one of the workers threw a cone down in front of my car as I was about to turn. Immediately a field rep, I suppose a supervisor, came hopping towards my car very irate and screaming at the top of his lungs. I asked him what gave him the right to scream at me like that? This guy began to rant on how they were cutting down the tree. I reiterated you are about to start, and you working just threw the cone down in front of my car. He then raised his screaming to another level. The other female worker began to chime in about my car being crushed. If that were the case then why is the main artery being shut down at the busiest time, and why hasn't the complex warned by the tree company and at the moment of execution the company just then laying down comes? Very poor execution, communication, and the reaction to confused customers is screaming and yelling? I don't recommend this company for service.

We have been working with the Davey Tree office in Naperville Illinois for about 3 years now. The health of our trees especially those that are most fragile has improved greatly. The crew, office staff, has been exceptional to work with.

Davey Tree lived up to my expectations in every respect. excellent advice, excellent tree pruning, well-informed, friendly, helpful technicians who did the work. I will use them again.