Home Services reviews in Plainfield, Illinois
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Jason was easy to get ahold of and to schedule an appointment. Sam was punctual and polite. He did an excellent job on our carpets and took his time, especially in the high traffic areas. I highly recommend them!
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I called Dupage Carpet Cleaning to have some rooms in our house cleaned. Jason responded quickly and we were able to set up an appointment that worked with our schedule. His team came to our house on time and were very professional. After the cleaning, Jason was very responsive to any of our concerns and strives to ensure that all our needs were met to our satisfaction. I would definitely use and recommend Dupage Carpet Cleaning again!
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Been using this service now for about three years and the professionalism of the cleaners has always been consistent. They arrive when they say they will, they respect my home and family, clean the carpets very well, and are fairly priced. I will be calling them again in 6 months (because I have kids who hate to see anything clean) and in the foreseeable future.
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Dupage Carpet cleaning and restoration should have about 10 stars. I’ve used them for 2 years. No job is too little or big for Jason. He treats you like family and always double checks via text to make sure the job is satisfactory. I’ve had small and somewhat big projects and always has been outstanding!! Jason does go above and beyond for his customers!! What’s more important is he always picks up the phone or calls right back. Great communication. I can’t say enough. Also decent rates.
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A great prompt service with a very courtiius crew. We are happy with the cleaning of our area rugs. A very reasonable in price compared to others.
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These guys were so great to work with. I'd recommend them to anyone! Not only did they do a fantastic job with our basement carpet, but the customer service was excellent. The owner, Jason, was very thorough in explaining how the process would work and went out of his way to ensure we were happy with the results. Matt and Nick came to the house and were very nice, professional and knowledgeable of the product. Great results, excellent customer service.
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This company was referred to me by a friend, so I called Jason & he sent out a guy that same day to clean carpet that had strong pet odor from previous tenants. They were very friendly, informative and very professional. And, the best part is that the carpet smells so nice now! Very happy with their service. I highly recommend them. Thank you Jason and Michael!
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Crew was totally professional, friendly, and efficient. Carpets, rugs, and furniture look practically new now. Most highly recommended.
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Rave reviews!!! This is the second time we've used Dupage Carpet Cleaning and we will continue using them for future cleanings! Jason is the owner, and he truly is all about giving the best customer service possible. His great service has translated to his employees Michael and Carlos. They were both wonderful, especially Carlos! He was knowledgeable, personable, and from the moment he walked into our home, we knew we were going to be provided with top notch service. My husband and I couldn't be happier with the results as well. Carlos also informed us of how to keep our carpet looking fresh longer. We really appreciate the tips and tricks (white socks always, no bare feet..who knew???)! Now our 9 month old can crawl all over the clean carpets, leaving Mom and Dad worry free! Thank you again for your great customer service, professionalism, and knowledge. It is greatly appreciated!
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We just had our carpeting cleaned yesterday by Sam. He was excellent, on time and did a wonderful job. Very clean and polite. I would definitely recommend. Their prices are great!
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Jason is great and prompt with quotes, with a little patience on your end. Supporting local businesses is a big thing so a little patience won't hurt .. DuPage carpet cleaning prices are reasonable and it is great service!
Michael arrived early in the time slot and was done in under two hours cleaning our four bedrooms and basement. Very efficient and effective because I could smell the cleanliness right after! -
I highly recommend this company! The owner, Jason, is honest, super knowledgeable, and quickly responded to my request for a quote. The service was easy to book and they were flexible with my schedule. They were on time, friendly, and professional. My carpet looks amazing and I will definitely use this company again. Great value!
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We had an excellent experience with Dupage Carpet Cleaning! Sam and Jason were both excellent - the customer service is top notch, and they are highly responsive to requests and calls. We will definitely be calling them in the future. 10 out of 10 recommend!
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We needed to have our carpets cleaned and DuPage was great. We had a not so great experience last time from a different company so we were hoping that this time it could be different. It was. Jason was great. He gave me a quote over the phone. He gave me tons of info and was easy to talk to. Sam came and cleaned our carpets and he was wonderful. He did a very thorough job and explained everything. So easy to talk to. You can tell he takes a lot of pride in his work. It's refreshing to find companies like this. I have a lot of relief to know that we found a great company we can use year after year. Thank you guys so much!!!
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Jason was able to come the next day after i called for a quote to steam clean the very worn carpets of our new rental home. He was very responsive, easy to work with and did a great job. Our carpet that had many stains looks so much better now. Very reasonable pricing. Will definitely use this company again!
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Jason and his team are extremely professional and efficient. With two pets and relatively new carpet, it has been a challenge keeping our carpets clean but we turned to DuPage Carpet Cleaning more than once and have never been disappointed. I have and will recommended them to friends and family and everyone has been happy with the reasonable prices and excellent work.
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Very speedy, on-time and carpets (and chairs! and couch!) all look great. I would advise anyone using them to vacuum beforehand, which I didn't do because I am quite dumb.
Would definitely use again.
Update - used them again and they did a fine job this time as well. Particularly worked hard on cleaning our rather grody couch. Highly recommend them. Excellent communication.
2023 update - Sam did a great job - will definitely be using again! Prompt, great communication, polite and thorough.
2025 update - same excellent service and communication! Looks like this is our family carpet cleaning service for life! -
This was our second time using Dupage Carpet Cleaning and we had another great experience. Our carpet feels and smells so much cleaner and Sam was very knowledgeable and friendly. We will definitely use them again!
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Dupage Carpet Cleaners did an amazing job! I would recommend them every time for your upholstery or carpet cleaning needs!
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Jason was so quick to respond and a crew was out the same afternoon. The crew was thorough and professional! Best part-the carpet stains are so much better. This was my first experience, and I am so grateful that I reached out. Highly recommend!
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The guys came over and did a great job. It’s the third time I’ve used Dupage and I continue to appreciate their attention to detail.