House Cleaning reviews in Plainfield, Illinois
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Kesap Clean is the absolute best! I regularly have the team of Susan, Maria and Jaylin and they always go above and beyond. They’ve done both deep cleanings and regular cleanings for my home, and every time I am thrilled with the results! They pay close attention to detail and treat your home with such care. Beyond being incredibly personal. Thank you all so much!
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Kesap have been cleaning our house for a few months now, and we are more than satisfied with their services. The management is very responsive and actually answers calls (you don't go through endless automated or virtual help to speak to them). The cleaning teams are efficient, clean, professional and autonomous (my husband and I work from home and we continue with our meetings and tasks when they are around). Best of all, they are very friendly. We so far had the teams of Gaby and Kaddiyya and they both do a fantastic job.
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I am so happy we made the decision to use Kesap Clean! The team of Susan, Michelle, and Christian do such a wonderful job and show so much attention to detail. They're kind, responsive, and communicative, and my wife and I are always hyped for cleaning day! I couldn't recommend this team and the company any more, and if Google could suddenly offer a way to rate above 5 stars, I would jump all over it. Whatever service you need, try Kesap and ask for Susan :)
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We tried a bunch of cleaning services before finding Kesap Clean, and we’ve now been happily using them for biweekly cleanings for over a year. We HIGHLY recommend them to our friends and family! Gaby and her team are absolutely wonderful - they consistently do a fantastic job, and they’re incredibly kind on top of it. Their communication and scheduling are always smooth. Gaby regularly updates us with their ETA and keeps us informed every step of the way. Great, speedy, affordable, and kind - what more could you ask for in a cleaning service? Thank you, Kesap!
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Suanne and her team of Haylee and Mikaila did an excellent job for the first clean of my service with Kesap. They were respectful, friendly, and made sure I was satisfied with the service. My kitchen has never looked as clean as it does now! Will recommend Kesap, and especially this specific team, to anyone interested in repeat cleaning service!
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Last month my house was cleaned by Susan and Angela with Kesap Clean and they did a superb job so I wanted to acknowledge them. Susan and her crew came back yesterday and did another amazing job because they pay attention to the small details and communicate with me if there are any questions or issues. I trust them to clean my house while I’m at work and my dog loves them too!
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I began using Kesap Cleaning service in December. I’m very glad that I chose this company. In fact, the crew that has been coming for the most part is led by Justine. They are prompt, On time, And get to work immediately. Moreover, All three of the ladies do their task, efficiently and diligently. They expressed great teamwork and communicate with each other. They also listen to any request or clarification to do certain things. Again, I’m very happy with the service and especially for this team.
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We have been using Kesap Clean for over 15 years for a monthly cleaning. The team cleaning our home has changed over the years but Suanne and her team performed the most recent cleaning. Suanne noted that our range hood needed a good deep cleaning and offered tips for both the range hood and range grating. Kesap is very responsive in following up on any issues we identify. If looking for a flexible, long term service, this is a strong option.
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We used Kesap cleaning for the first time and got the great service and thorough cleaning we were hoping for. Suanne and her team were very friendly, polite, and communicated well to understand what services we wanted and level of cleaning we were expected to make sure we were satisfied. They worked quickly, efficiently, and respectfully and always gave me the opportunity to check their work to ensure we were satisfied before moving on.
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Kesap Clean did an absolutely amazing job cleaning our home! The bathrooms were sparkling clean—truly spotless. I was so impressed by the attention to detail and how fresh everything felt afterward.
A huge thank you to Susan, Maria, and Daniel for their hard work. They were professional, friendly, and very thorough. I could tell they take pride in what they do.
I highly recommend Kesap Clean if you’re looking for a reliable, detailed, and trustworthy cleaning service. We’ll definitely be using them again! -
The ladies were were very friendly, easy to talk to, and cleaned all that I asked them. My house was a disaster before they came, but very clean when they left. Great job, thank you!
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Kerri and Jaycie are prompt and do a good job in a short time. They take instructions well and take special care as required. The main problem I have with the Cleaning Authority is the tendency to rotate the cleaning crews. I always request our our crew by name.
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Second time they have cleaned our house in Oswego. Each team was prompt, polite, efficient and thorough. The place looks great when they left. They will be back!
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I have been using Cleaning Authority of Plainfield for 2.6 years, they do an outstanding job, especially Jennifer and Peyten. They do an excellent job and have had no issues with them. Highly recommend, very dependable and honest.
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The professionals from The Cleaning Authority did an amazing job of cleaning our home. The arrived on time, were extremely efficient and we are enjoying our beautiful, clean home.
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Cleaning authority- DO NOT USE - VERY EXPENSIVE, VERY SLOW WORK , 0 RATING ON CLEANING.
Charged $120 extra after 15 day of service without notification.
I discussed with supervisor and explained the work and she said it will complete in 2 hours and we will charge only for 2 hours but later she said because they worked for 3 hours so we charged you $120 extra later. -
The cleaning team always does a thorough job. I love coming home to a sparkling house that smells so clean, with no dog hair in sight! Keyani and Cynthia are wonderful.
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Absolutely no complaints here! They arrived on time and did an excellent job.
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The girls did a great job!!
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TCA Plainfield just did our first whole house cleaning and did not miss a thing. Very thorough. Our stove top has never been so clean. My wife gives them 10 out of 10!
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Crew has been here 4 times(one time was a complete re-clean due to a complaint- see below)
Each time there was issues. At one point , I was talked about by a staff member who didn't think I understood Spanish when i POLITELY asked her dust my bookshelf and empty a bathroom trash can she missed. The 2nd cleaning, my floors weren't even vacuumed or mopped, (among many other things) and since they are timed, I found it offensive that one of the ladies plopped down and sat in the middle of my floor to chat with her coworker!! ( we have a elder in the home so we have cameras in several places) They had to come back to re-do the job ( or i was done with them) a supervisor came and was micromanaging. She ended up correting a bunch even the ladies there that day had missed. The 4th time my 2200 sq ft house was completed in an hour when it normally takes two. So much stuff not done to even list here. I finally demanded a refund and told them not to come back. What a waste. I've used this company in the past and it was NEVER this bad. Never again.