Reviews of local pros in Rolling Meadows, Illinois

4.6 based on 96 reviews Back to the listing
    5

    They responded as soon as I contacted them, were friendly and helpful, and their labor costs were reasonable

    5

    On time, quick, good work, fair pricing. Definitely would recommend

    5

    Mike had two jobs to complete. He was efficient and went to great trouble to get the water line from the water supply to the refrigerator . Not an easy job. I would use him again if need be

    5

    OMG!! Mike was FANTASTIC. Had an issue with my Thermador oven not holding the temperature. Mike took the oven apart and found the problem. He got the part in a few days and my oven works again! On a second issue my simmer burners stopped working 5 years ago and when I called service and also Thermador they both said the issue could not be fixed because they no longer have the repair kit to fix the problem. And if they had the kit it would cost $800+. Mike checked it out … got the part … and in a few minutes installed the part … and now I have my simmer burners back again!! AND at a fraction of the cost. My sister and I were so happy to get the simmer burners again we both gave Mike a big hug. MIKE CAN FIX ANYTHING and is the nicest person you ever want to deal with. Thank you so much Mike!!

    5

    I just had Mike here for dryer repair. He did a fantastic job and was very thorough and cleaned up everything. Highly recommend his services!

    5

    So grateful and fortunate to found this company. Mike the technician did an amazing job. He came on time and have all the parts ready to fix our Stove and Fridge. He was very knowledgeable on all the appliances, he explain what’s wrong with it and what it’s need to be replaced and done.
    I highly recommend this company and Mike to have your appliances fix because it is worth it. Thank you!!!

    5

    Michael was professional, knowledgeable and kind. He really knew his stuff and I scheduled another repair for an additional appliance a few weeks later. Highly recommend!!!

    5

    First time calling this company and we were so impressed. Great customer service from the beginning of the call. The person answering the phone was friendly and answered all my questions. We were shocked that we called at 2pm on Saturday and the repairman arrived an hour later. He was awesome, very polite, and very knowledgeable. Strangely it turned out our dryer started working correctly as soon as he turned it on and off. We understand it could be an intermittent problem beginning but we are so glad to have found this company and will call Alan Appliance again. Great people. One thing we would like to recommend to the company is that they text the name of the technician because the repairman had nothing identifying him as an employee of the company.
    Don't hesitate to contact them. 5 star first time experience!

    5

    I got a same day appointment and Mike the tech showed up exactly when he said he would, providing updates along the way. He was professional and efficient! I had a freezer frost/leak issue and he knew immediately what the problem was. He quickly got to work and had me up and running in no time. He also reminded me that if in the next 60 days the problem returns, he will come back out at no cost. I just love a reliable and honest service. Oh, and he even quickly got my ice maker working again which wasn’t even on the service request! :) Pay for quality! It is worth it.

    5

    They're the best for service needs.

    5

    Did a great job fixing/replace heat pump with speed and expertise.

    5

    I had a great experience working with Enes - he's a top-notch pro who deserves my wholehearted recommendation.