Reviews of local pros in Steger, Illinois

A tech from Community was sent out quickly to clean and inspect our furnace. The technician, Jacob, was polite, efficient, and meticulous in his work. It had been years since our last cleaning, and he thoroughly vacuumed it. Given we hadn't used a service like this in a while, I'm impressed with the quality of care provided. I'd definitely recommend Community for a reliable job. If you're looking for excellent service, ask for Jacob. The fact that they honored a coupon made the final cost very reasonable.

We're thoroughly satisfied with Community Heating & Cooling's service over the years. The staff, from receptionists to technicians to the owner, consistently display pleasant and helpful demeanor. Their maintenance services are always explained in a professional manner. We appreciate their reasonable scheduling policies, including evening and weekend calls without additional fees. A recent furnace replacement last month was handled efficiently. This family-owned business has earned our trust and endorsement.

Having a technician visit for furnace issues is usually a positive experience. They're courteous, methodical, and pleasant. I've been satisfied with their work and would suggest them to anyone needing repair services for furnaces or AC units.

The technician was knowledgeable and got the job done right. After acquiring the necessary parts, they fixed my furnace. It's working well, no issues so far. I'd definitely recommend Dr. Air Heating and Cooling - they diagnosed other problems with my system too. Note that it turns out the original installation was shoddy, which caused water damage; their warranty didn't cover it.

This team arrived on schedule, presented themselves professionally, and got the work done spotlessly accurate. Their crew was incredibly diligent - I've never seen anyone work as hard. From our initial meeting to the final product, they instilled confidence. I wholeheartedly endorse this company for their transparency and trustworthiness. They deliver high-quality results on the first try, without a second attempt required. After multiple estimates, they provided the most reasonable quote - a welcome relief. I'm glad I picked them for the job.

They really delivered. Fast turnaround and good value for the money. No complaints - we've used them twice now and been happy with the results each time.

Jeremy's team did a fantastic job installing our furnace, answering all our questions and addressing our concerns about the install and type of furnace used. They completed the work in around 4 hours. The only suggestion I have is that they take photos before and after installation to showcase their work. Overall, I'm impressed with Jeremy's company - they're friendly, experienced, and honest. Customer service representative Nicole was particularly nice, providing clear and honest answers to our questions. The financing options are also a plus, offering two viable choices. I highly recommend Dr. Air for home services.

We had an HVAC technician visit this morning and spent hours explaining our issues before quoting $2,000 in repairs that might not even resolve the problem. We took his advice to get a second opinion, and another technician, Mark, came by and fixed everything in just 5 minutes at a fraction of the cost - no exaggeration. We also signed up for regular maintenance to have more peace of mind. Extremely grateful for the work and will definitely contact Mark again if needed.

The technician was excellent, displaying outstanding professionalism and expertise that resulted in a highly satisfactory outcome.

Mertz exceeded our expectations - professional service arrived right on schedule. Two courteous technicians got the job done efficiently within four hours. We'd recently returned from vacation to find our old AC non-functional and inoperable, but Mertz's team quickly turned that around.

George went above and beyond with exceptional service. He handled a tricky situation with ease, leaving me extremely grateful.

Paul was a pleasure to have in my home, showing great personability and professionalism throughout the installation of my new AC unit and updated furnace. Despite working alone for six hours, he left at midnight with a plan to finish and test the unit the following day. Unfortunately, I paid upfront only to be told it would hold up until payment was made. The end result didn't meet my expectations.

The job has been done well so far, with friendly and efficient workers who delivered a fair price.

Our technician arrived promptly and got the job done quickly and professionally. The whole experience was hassle-free and we're extremely satisfied with the service.

Frederick exceeded expectations, being courteous, knowledgeable, and expert. As a long-time customer (since 2018) of Merts' services, I'm pleased with the quality of my Four Seasons installation and upkeep.

I paid $4050 in cash for a new furnace installation, but it wouldn't turn on due to an open neutral wire. The technician charged extra $480 to rewire the existing neutral wires in the junction box, which took them 15 minutes to diagnose and fix. I think the additional cost was excessive. However, my mom now has heat, so I'm leaving 4 stars despite the inconvenience.

They showed up on the weekend and got the job done quickly - great service overall.

Our AC service was satisfactory, but the water heater job fell apart. The technician had no experience with water heaters and failed to drain and clean it as expected. He needed to shut off the gas line, which he couldn't do without proper tools. I politely asked him to leave. To prevent similar issues in the future, make sure your technicians have relevant experience before sending them out. While we're grateful for the AC maintenance, our overall satisfaction was low due to this disappointing experience with Darion.

I hired a heating/cooling expert to assess my AC and furnace, and the technician was both extremely knowledgeable and courteous. His professionalism made a great impression, so I'll stick with this company for future needs.

The technician who did the job was excellent, but the price tag left me underwhelmed. For $635, I expected a receipt and some basic cleanup, especially considering it covered just two replacement parts. However, there was no exterior unit cleanup, which felt like a missed opportunity. The fact that the new parts were readily available and fixed quickly on one of the hottest days was a plus, but it wasn't enough to justify the lack of extras. Overall, I'm semi-satisfied with the experience, mainly due to the tech's skills rather than the overall value.

The technician arrived right on schedule, which was a relief. Mike was courteous and explained his inspection process, giving us confidence in the work done. His professionalism left a good impression. Overall, we're satisfied with the service provided, thanks to Mike's attention to detail.