Reviews of local pros in Steger, Illinois

The plumber was very professional and answered all my questions. The job got done on time and they cleaned up afterwards, removing all the mess left behind.

A fan motor failed me on one of the hottest days, so I called Merts. They arrived promptly, had the replacement part in their truck, and fixed it within two hours. The technician was courteous and efficient. Their speedy response saved my sanity – I'd definitely hire them again for similar issues.

They showed up promptly and finished the job in the afternoon, just a few hours after my initial call that morning - very convenient.

Four Seasons nailed it again - top-notch service from their team. Alfredo was courteous, efficient, and delivered a quality job. Highly recommended for all HVAC needs.

Very dissatisfied with the service. The technician left clamps inside our furnace, preventing it from shutting off. Despite setting the thermostat to 72 degrees, the furnace continued to run excessively high, even when turned off. I tried adjusting the temperature and then turning it off altogether when my baby needed attention. My husband investigated further and found a non-functional technician who had neglected to take his equipment with him. This left us in a hazardous situation with a constantly running gas furnace that posed a risk to our safety.

Jose did an excellent job. He clearly explained the issues before making repairs, which was greatly appreciated. We were thoroughly satisfied with his work and would definitely recommend him to others.

Mother of the bride's AC broke down on the same day as her big event. Merts stepped in right away - quick response is a must for this service. Brendan, their tech, was top-notch: diagnosed the issue fast, explained it clearly, and fixed it quickly so they didn't hold up the wedding. Reasonable pricing too. Glad Merts came through when we needed them most.

I've had good experiences with The Four D for home services. Their team is reliable, efficient, and professionals who show up on time. I was impressed by the duo that installed my new furnace, led by Willie Fort - they got it done right.

Had furnace and AC serviced as a routine maintenance check after five years of owning the place. The technician spotted oxidation in the old furnace that could lead to CO2 buildup - not exactly what I'd expected at 20 years young. Despite my apprehension, they offered a fair price for a new unit with installation and financing options. They got the job done the following day. All technicians were on time, courteous, and tidy. The entire process from initial call to completion was smooth and hassle-free. Now that winter is approaching, I'm feeling more prepared.

Tech arrived promptly and got the job done quickly. What's notable is he was the first Four Seasons tech not to wear booties in my home. This isn't the first review I've given, though - it's actually the third. Each one came from a different number, which seems unnecessary.

Our experience with Four Seasons was a mixed bag. We had a serious heating problem in the dead of winter, and the technical service was hit-or-miss. Over the course of several days, we saw four different technicians come and go, each with a different theory about what was wrong - from a faulty circuit board to a blown heat exchanger. To top it off, we had to get two separate companies involved.

However, our interactions with Jessica V on the Client Care Team turned everything around. When I blew up at management about the shoddy job and safety risks, Jessica listened without making excuses. She acknowledged my frustration and worked hard to win me back. Instead of just saying sorry, she offered a legitimate solution that allowed us to upgrade to a high-efficiency system at a reasonable price.

The real difference-maker was the team's commitment to putting things right when they go wrong. We're happy with the end result and our new furnace - it's clear that Four Seasons is willing to step up and make amends if their service falls short.

I found myself in a dire situation - bedridden mother on the coldest day of the year, no heat. I called Four Seasons and they sent Carlos Carillo, a seasoned technician with 7 years of experience, that very night. He was thorough, prompt, and put my mind at ease knowing I made the right choice. He treated his apprentice kindly and worked well into the early hours to get our heating fixed. The service was top-notch, and he took the time to explain everything, leaving me feeling informed and satisfied with the clean-up. Impressed and loyal, I'll be a Four Seasons customer for life, recommending them to others.

The technician showed up right on time during the scheduled hour, which was a relief. The guy was super friendly and knowledgeable, explained everything clearly. He even checked in to make sure I wasn't unsure about anything. Overall, I'm really happy with how it went.

The technician was friendly and knowledgeable, taking the time to explain their work. I appreciated their professionalism and courtesy. What stood out was the extra item – a humidifier filter – which I would've handled myself for cheaper, but was worth it since they included it in the price.

The installation team showed up on schedule and were pleasant to deal with. Our new HVAC system is functioning well, which is a major improvement. However, there were some issues with cleanup at the end of the job. Several screws remained on the kitchen floor, two brackets were left attached to our refrigerator, and dirt was tracked into the area in front of the furnace closet. Given that it was difficult to see any metal debris on the driveway after dark, I think a morning appointment would have been more practical for cleanup. Despite these minor annoyances, we're still happy with Mertz/4Seasons' services.

Javier and Larry fixed the electrical issue at our place. They moved fast and got the job done without any issues. They were friendly, answering our questions as they worked. The cleanup was spotless - no mess left behind. Before departing, they checked in to make sure everything was okay with us. A big thank you for sending this team out; we're glad we hired them.