Electrical reviews in Wheaton, Illinois
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I called them to have an electrician come out to fix an outlet that had a short in it. They said it’d be a $149 service fee to come out for which I had to pay before they came out. I paid it and a guy did show up and appeared to have electrician knowledge but now I’m skeptical it was a licensed electrician. Prior to his arrival I received an odd email saying I was enrolled in Premium Home Services at an automatic renewal rate of $149. I never agreed to this automatic annual service charge and I did some research on this Premium Home Service. Tons of people saying it was a scam. I’ve tried canceling it and I was told I’d receive a cancellation verification email. This never happened. I tried calling again days later to cancel the service and I was told they were having issues with their billing system and the person I spoke to from a foreign country was extremely rude. This company is a scam and recommend you run away. The address they listed in Wheaton doesn’t even exist. I drove to the address they say their office was at and it does not exist. On top of that the guy that was at my house charged me an additional $175 on top of the $150 just to fix an outlet. Total was $325 and now I can’t cancel some type of annual service they automatically signed me up for without my approval.