Assured Air Ltd

I've been loyal to Assured for over three decades, consistently impressed by their kind demeanor towards me. Over the years, I've grown familiar with every member of their staff - all of whom embody warmth and compassion.

This year, my life was turned upside down following a string of devastating losses. My husband's passing left me reeling, followed by the sudden loss of two sisters and then a son. To add to this chaos, my heater ceased functioning, prompting an electrical outage that coincided with the heating system's failure. With my finances in shambles, I felt lost and helpless.

As I broke down in front of the technician, he delivered a crushing blow: I needed a new furnace. Mortified, I apologized, and he introduced me to Assured's American Standard replacement program. Initially, I thought it was too good (or bad) to be true - "in two months," I recall him saying. But he assured me it would be sooner.

When I inquired about the program with the office staff, Marie, the receptionist, agreed to assist me. Just a few days later, she contacted me to inform me that I'd be eligible for a free replacement furnace within a week. My reaction was akin to winning the lottery - pure elation. This unexpected turn of events has transformed my life for the better.

I'm eternally grateful and can't express my thanks enough to Assured. Their kindness, combined with their technical prowess, has been nothing short of miraculous.

I recently used Assured for the first time. The technician showed up in the late morning, quickly diagnosed the problem with a faulty capacitor, and replaced it right away. I was impressed with their professionalism and value for money.

I hired Assured Air to replace my old air conditioning system in a tricky 1926 prairie-style house, and I made the right choice. Their team did an impressive job fitting it into a space that seemed impossible for a new unit. Now, they handle annual AC maintenance and boiler upkeep for radiant heat, keeping me cozy all year. The technicians are always courteous, considerate, and genuinely skilled at keeping my home comfortable. I wouldn't hesitate to recommend Assured Air's services wholeheartedly.