All reviews for Assured Air Ltd

Assured Air did a solid job installing a split system with two heads, serving two separate rooms. We felt like we got fair value for the work done. The technicians were courteous, neat, and left no mess behind. Installation took just two days and we're pleased with our new purchase. They even helped us claim the efficiency rebate, which was a nice bonus.

Our decision to install a full summer with central air conditioning before writing this review turned out to be a good one. We installed our SpacePac AC system last fall, replacing our outdated window units and 96-year-old hot water radiation heat system. The installation process was a big deal for us, so we wanted to experience the benefits of central air conditioning before putting pen to paper.

After researching whole house air conditioning options, we decided on the high velocity system and interviewed several companies. Assured Air stood out from the rest, and we were impressed by their expertise and commitment to preserving the character of our older home. From the initial consultation with Ted to the final installation, we felt confident in our decision.

The lead installer, Frank, was diligent and followed the plans carefully to ensure that the AC vents were installed exactly where promised. Even after exploring every possible location for the remaining three vents, he consulted us on options for placement rather than simply putting them wherever it was easiest for his team. We were also pleased to see that every baseboard removed was put back expertly.

The installation process included an attic fan and a whole house humidifier, which added to our overall satisfaction. When we decided to write this review after the installation was completed, we wanted to experience the Central Air System firsthand to confirm that it was a good choice. After a typical DuPage County summer, we can confidently say that we love it.

The SpacePac High Velocity Air Conditioning system was a significant investment for us, but our experience with Assured Air has been exceptional from start to finish. From the initial bidding process to the final installation and functionality of the unit, Assured Air has consistently prioritized what's right for their customers. They were straightforward in answering our questions, consulted with us during the installation, and have been helpful in addressing any concerns we've had this first AC season.

While the system is expensive, we believe that taking shortcuts to cut costs would be a mistake. Our experience with Assured Air has greatly improved the quality of our lives by providing consistent temperature and comfort throughout our home. The gentlemen working for Assured Air were neat, clean, and respectful of us and our property. In our minds, doing the project with Assured Air was a game-changer. We highly recommend them to anyone considering a similar investment.

Ed was top-notch - knowledgeable, kind, and courteous. This family-owned business consistently delivers, especially when it comes to fixing HVAC issues. The team is always reliable. Keep up the great work. I'll be back this fall for my scheduled maintenance check-up before winter sets in.

Justin showed up right on schedule, was courteous and expert, swapped out the old pump hassle-free.

I recently needed a new air conditioner and called Assured Air for help. A sales rep recommended them. Four days later, on April 25th, Ted visited my home. He was very detailed in his explanation of what I required. Due to this recommendation, I also purchased an additional hot water heater and attic fan. On May 1st, Matt and Richard installed everything - it was a substantial task that took most of the day. They did a great job. Assured Air's work is highly recommended, especially by Ted, Matt, and Richard.

The technician arrived promptly, efficiently cleaned the furnace and humidifier, providing excellent professional service.

Arrived right on schedule. Got an update text with the estimated arrival time. The technician was polite, showed great professionalism, and got the job done fast. Overall, fantastic service from start to finish - from the initial call to scheduling to the completion itself. Thanks for a job well done.

Fast response times, including weekends during extreme weather. Friendly, competent technician. Reasonable prices with no hidden fees. After years of using various HVAC companies, I've found this one to be exceptional - a standout among many.

I recently had a positive experience with Assured Air. The company is straightforward, friendly, and transparent - they do exactly what they say they'll do without any hidden costs or upselling tactics that can be off-putting in other companies. They've been taking care of my aging air conditioning units for years now and I'm grateful for their reliability.

Justin, a very professional and courteous technician, showed up ahead of schedule. I appreciate the courtesy call to let me know his arrival time. The installation of my new central humidifier was done efficiently and effectively. He left the area spotless after completion. Justin explained every aspect of the process clearly. Given my long-standing experience with Assured Air Ltd., I highly recommend their services for HVAC work and installations. Their pricing is fair, and over the past decade, I've never encountered any issues.

We've dealt with False Professors and shady companies before, who try to sell you things you don't want. Thankfully, True Professionals has been a breath of fresh air - trustworthy and locally competitive. We've worked with them for over a decade now.

Assured Air handled both my furnace replacement in the winter and AC installation in the summer with excellent service. Their team was on time, courteous, well-informed, and fairly priced - a standout experience that earns my wholehearted endorsement.

Matt was extremely helpful, diagnosing and fixing our issues swiftly. His clear explanations made the process transparent. Overall, a fantastic experience with him.

Matt from Assured Air inspected our furnace, AC, and central humidifier on October 24th. Initially, we were told by another repair service that we needed a new furnace, but Matt's assessment revealed only a fuse required replacement. He also gave the AC a clean bill of health, stating it was working properly. On October 31st, he installed a smart thermostat in our home and we were very satisfied with this service too. We greatly appreciated Matt's expertise, transparency, and thorough diagnosis work on our furnace, AC, and humidifier. His professionalism has earned us confidence to reach out to Assured Air for future heating and cooling needs.

Matt showed up promptly, a lifesaver when my hot water heater started leaking and threatened to flood the unit below. He quickly diagnosed the issue, fixed it, and left everything tidy. Great job and very affordable. The service was top-notch too - nice guy who made me feel at ease.

Six months on, I still sing his praises for his AC and furnace inspection. He's an expert with a friendly demeanor that puts you right at ease. I've had him handle my AC, furnace, and water heater over the years, and all has been spotless.

Great service, always on the ball. Propane efficiency is top-notch. Timely responses are a plus. I've been using Assured Air for both personal and business needs, and they consistently deliver without added costs or upselling – just what I need: prompt, efficient, and reliable service. Thanks.

The technician showed expertise and completed the work accurately. No hidden costs were added, which is rare for my experience. Overall, I trust Assured's service and wouldn't say that's an exaggeration since it's true.

We were thrilled with Rich's visit to diagnose our wall heater issue. He got it working quickly and offered valuable advice on the unit. We're so impressed that we're sticking with Assured Air for our annual AC maintenance - this time choosing Justin, who showed up promptly, was upfront about our old unit's condition, and charged fair prices.

Assured's reliable work is a major plus for me. While others might have cheaper options for certain tasks, I value the dependable quality they consistently deliver, making them a trusted choice.

I had a broken AC system this summer, but hired Assured to fix it since my SpacePak system is complex. After getting multiple quotes, I chose them because of their low price and clear explanations. They replaced the entire system due to refrigerant regulations and were thorough about what they did. The technician was professional, on time, clean, and explained everything clearly so I knew how to take care of it moving forward. Their professionalism and communication earned my trust, making me confident in their work.

The technician arrived on schedule, addressing the boiler concern promptly. They explained the issue clearly and rectified the problem efficiently. The job was brought to the manager's attention, who collaborated with the manufacturer to find a solution. Overall, good customer service.