Reviews of local pros in Willowbrook, Illinois

4.8 based on 206 reviews Back to the listing
    5

    I'm extremely satisfied with the work Tim did on our home services. He was courteous and professional from start to finish, making a big difference in our comfort level. The new thermostat and humidifier have been a game-changer for us - we're now warm and cozy all day long. I'll definitely be recommending this service to everyone I know.

    5

    Tim's work was spot on - he quickly got to the bottom of what was going on with my old furnace. He explained the issues and our options, which helped me decide it was time for a replacement since it was nearing its end. Tim went back to work and made sure everything was up and running smoothly, getting my heat back on ASAP. The whole team at ComforTemp, from the office staff to the techs, is top-notch - I'm thrilled with my new furnace and grateful for their efforts in getting me back up and running!

    5

    They've been reliable and efficient with their services. Response times are fast and convenient. While AC repairs can be pricey, this company doesn't seem to pad the bill. The service is trustworthy and noticeable improvements like being cooler have paid off so far.

    5

    Eric and Tim were fantastic to work with. Their prompt scheduling was impressive, and they took care of the installation quickly and efficiently. The whole process went smoothly, thanks to their expertise. From start to finish, they demonstrated professionalism and attention to detail. They even provided clear maintenance instructions to ensure our new furnace would last. Overall, they transformed a frustrating experience into a stress-free one. We're grateful for their excellent service!

    5

    I recently hired ComforTemp to replace my old water heater with a heat pump unit. What impressed me most was their in-depth knowledge of heat pumps - unlike some competitors, they seemed well-versed in the subject. Eric provided a detailed quote that exactly met my needs, and I appreciated his promptness. The technicians, Tim and Rob, were incredibly professional and took pride in their work.

    They efficiently removed the old unit, ran new pipes, and installed all necessary condensate pipes before placing the new unit. What struck me was the attention to detail - they even matched the existing wrapping style on the pipes. As someone with experience in the HVAC and controls industry, I can appreciate the level of expertise these guys demonstrated.

    I found the entire process to be thoroughly executed, with no need for adjustments or oversight. The quality of work was outstanding, and I'm thoroughly satisfied with my decision to engage ComforTemp. Their professionalism and attention to detail earned them a spot at the top of my list - I'd highly recommend them to anyone in need of heat pump installation.

    5

    Eric did a great job. He gave me advance notice that he'd be arriving near the end of my allotted time, so I could wrap up anything before he showed up. He was methodical and explained each step. I'm happy with his service and plan to use them again in the future.

    5

    The company provided excellent service with great communication and detailed info for our new HVAC system and upgraded thermostat, thanks to very friendly staff.

    5

    ComforTemp recently installed a new AC system for my parents. Their technicians were efficient and thorough, with excellent communication skills. Pricing transparency and honesty were also appreciated. A notable service was their financing options, which greatly benefited my parents. I'm grateful for Eric's work and the team's professionalism.

    5

    I'm thoroughly satisfied with the service I got from ComfortTemp. They fixed a problem with my AC quickly and efficiently. The technician showed up promptly, was courteous, and knew his stuff. He identified the issue right away and had everything working again in no time. His expertise and speed were impressive - based on this experience, I'll definitely be using them for all my heating/AC needs going forward. They're highly recommended.

    5

    Brian from this company has been top-notch since the start. He's incredibly professional, helpful, and always available. The installation team did an excellent job, explaining everything clearly and completing it efficiently. Overall, I'm extremely satisfied with the service and would highly recommend this company without hesitation.

    5

    I've found ComforTemp to be my go-to HVAC provider. As part of my team's maintenance department, they handle all our heating and cooling issues as well as some of our chiller system maintenance in equipment. They're always there when we need them, even on short notice - sometimes at night. I value their professionalism and work ethic highly.

    5

    They got it right. The installation of our new central air was top-notch, and the team was cooperative and pleasant to deal with. We're sticking with them for our future HVAC needs too.

    5

    We needed urgent air conditioning repair during one of the coldest weeks of summer here. This company stepped in quickly and professionally, fixing our unit promptly. Technician Eric was clear and explained everything easily. Their prompt, hassle-free service earned us a lot of gratitude – we're extremely satisfied with their fast and reliable work.

    5

    Our furnace gave out unexpectedly, but thanks to this company, we were back up and running within two hours. The technician arrived promptly and solved the issue efficiently. Their professionalism, courtesy, and cleanliness are top-notch - a great value for the price. Thanks again!

    5

    ComforTemp has provided reliable comfort for years, delivering top-notch heating and AC services. Their professionalism is unmatched, particularly in emergency situations – we've consistently been impressed by their swift response times.

    1

    Update: I recently had Tim visit my home to service my A/C unit under warranty. What struck me as odd is that no one ever instructed me on how to maintain the unit, assuming I'd magically know how to clean it. When my unit stopped working and the scheduled appointment arrived, I did some research and discovered that a dirty AC unit could be the culprit. To my surprise, Tim found that the unit was indeed filthy.

    I took the initiative to remove the covers and vacuum the unit, hoping this might help him diagnose the issue. However, even after cleaning it, the problem persisted. When Tim arrived today, I shared what I had discovered, including my efforts to clean the unit, in the hopes of helping him identify the root cause. Despite my willingness to provide information, he told me that I would have to pay $340 for the service, citing that the issue was caused by the dirty AC unit.

    I'm baffled by this decision, as it seems unfair to penalize me for taking proactive steps to help the technician diagnose the problem. It's concerning that no one ever explained my responsibilities in maintaining the unit or warned me about potential issues that could void my warranty. This lack of clear communication is unacceptable, especially when dealing with complex equipment.

    I'm extremely dissatisfied with this company at the moment.

    Edit #2 - Further investigation revealed that replacement capacitors for my unit can be purchased retail for around $20 and replaced in under 10 minutes. I have no idea why I was charged such a high amount, regardless of whether it was covered under warranty or not. The discrepancy is astonishing.

    5

    I've had a great experience working with Eric at Comfort Temp for my Mitsubishi mini-split installation. Initially, my garage wasn't heating as well as expected, and Eric listened attentively to understand the issue and explained various options. He presented a fair and well-thought-out upgrade plan to resolve the problem.

    Although the new equipment hasn't been installed yet, I'm very pleased with Eric's professionalism, expertise, and customer service so far. The Comfort Temp team seems genuinely committed to delivering high-quality work, and I would highly recommend them to anyone considering a mini-split system.