Reviews of local pros in Willowbrook, Illinois

4.8 based on 206 reviews Back to the listing
    5

    We hired Cardinal to replace our AC and furnace, and they were fantastic. They fit around our schedule, which was complicated due to a simultaneous roof replacement. Their prices were reasonable. The installation day was flawless, thanks to their professionalism. Every technician we met was extremely friendly. What surprised us was the improvement in indoor air quality - we hadn't realized how poor it was until they fixed it. Now there are no hot spots in the house. They even included rebate information with our final bill without being asked. Great service from a great team!

    5

    My wine cooler stopped working, and I thought it'd be a huge hassle to replace. But Cardinal showed up, installed a new one in under two hours, and did the old unit for free. Their staff were super friendly, left the place spotless, and went out of their way to make me happy - couldn't have asked for better service.

    5

    We hired Cardinal for all our HVAC work during our new home build. They did an excellent job. As a professional company, they impressed us with their courtesy and flexibility when we had special requests. Multiple team members showed up to our project, always respectful and accommodating. We appreciated how they left the area tidy after each visit. Even once we moved in, they checked on our system and cleaned our vents and filters. The work is top-notch and reliable.

    5

    I'm not one to write reviews, but I felt compelled to share my experience with Cardinal Heating & Cooling after dealing with subpar services from other local providers. When we moved into our new house in July, several issues arose that needed attention. After being brushed off by two other companies, I reached out to Cardinal and was pleasantly surprised when they got back to me quickly.

    They accommodated my schedule and even sent a text 10-15 minutes before the technician arrived at the exact appointment time. My service provider was courteous and efficient, addressing all my concerns without hesitation. When he discovered our old humidifier was broken, I expected him to push for a replacement; instead, he offered to repair it on the spot - a $200 savings that put me at ease.

    While they couldn't tackle some of the issues outside their scope, the technician gave me recommendations for other vendors to address those problems. Given the quality of work and reasonable pricing, I'm thoroughly impressed with Cardinal's service. I'd highly recommend them to anyone in need of heating and cooling services - I'll definitely be back and will spread the word about this rare gem of a company.

    5

    I was helped by Kathy from Cardinal when I had questions about my air filter, and she got the request processed quickly. Jordan showed up at my place and fixed the faulty capacitor on his first visit. Both Kathy and Jordan did a great job - they know their stuff. The service was efficient and effective. Thanks for getting it done right!

    5

    We hit a snag with our AC just days before the Fourth of July holiday weekend. Luckily, we called Cardinal Heating and Cooling for help. Cathy took our call while out of town and got us on the schedule ASAP. The next morning, Chuck arrived to measure it up and his team was at our place by then to swap out that ancient unit - it's been over 24 years old. Great job from everyone involved in getting us back up and running! Thanks for a job well done.
    The Cantrell Family

    5

    We were lucky to find Cardinal. After getting a second opinion from another company, we called them because we suspected something was off with the diagnosis for our furnace. Their technician, Jordan, turned out to be top-notch - very professional and thorough in his assessment. He found that our furnace just needed some minor maintenance, which is great news. They also gave us info about their regular maintenance program, which they claim can help extend the life of our HVAC system. We're glad we went with them and appreciate Jordan's excellent service.

    5

    I'm extremely satisfied with Cardinal, a standout in the industry. They swiftly resolved my issue and provided top-notch communication. What sets them apart is their commitment to integrity over profit - it's refreshing to work with someone who genuinely cares about the customer. A friend referred us, and we won't look elsewhere; Cardinal has earned our loyalty.

    5

    Cardinal heating and cooling is top-notch! We had a crisis at home when the temperature plummeted below zero, but our heater failed to kick in. Luckily, Cardinal sprang into action with expert troubleshooting guidance, which got us up and running in no time. Thanks for saving the night – we're forever grateful for their prompt service and commitment to customer care.

    5

    Extremely satisfied with the service provided by Comfortemp. Their technician was very knowledgeable and went above and beyond, explaining tips for proper maintenance and helping me optimize my AC system's lifespan. Straightforward and reliable - I highly recommend them without hesitation.

    1

    Here's the rewritten review:

    I'm extremely satisfied with the technician who came to fix my air conditioner. They correctly identified the problem as a faulty capacitor that needed replacing, which should have been covered under warranty since they're an authorized dealer. Before the repair, I was given an estimate of the costs, and while it seemed steep, I had no choice but to agree.

    The technician arrived promptly after 20 minutes of scheduling, replaced the capacitor, and got the air conditioner up and running again. However, when I asked for a detailed breakdown of my bill, the representative told me it wasn't possible over the phone that day. Despite follow-up inquiries, I never received an explanation.

    It wasn't until I used their online chat service that I finally got a call back, and was informed that they charge a flat rate for repairs, which includes fuel costs and other expenses. Even accounting for these, the labor rate came out to be significantly higher than expected - over $400 per hour. Given this information, it's clear that while the work was done professionally and completed on time, the pricing is quite high.

    Overall, I'm pleased with the service, but unfortunately, the cost was prohibitively expensive for me. I won't be using them again, as I'll look for a more affordable option in the future.

    5

    We had a great experience with this home services business. We called them because our A/C unit wasn't working properly, and they sent someone over within an hour to fix the issue. The technician diagnosed the problem right away and replaced the part from their truck at a reasonable cost. They were very professional and courteous throughout the whole process.

    5

    I'm only writing reviews when I've had an exceptional experience like this one. On the sweltering day of the summer, our AC stopped working without warning. The technician showed up within an hour and got to work on the issue promptly. As someone who likes to know what's going on, Marco broke it down for me in a clear and concise manner. He fixed the problem quickly and efficiently - no unnecessary complications or added costs. Given his professionalism, I felt confident enough in their abilities that I signed up for a maintenance plan. This company has earned my trust, and I'd definitely recommend them.

    5

    The crew showed up promptly, led by Tim, Brad, and Marko. They did a top-notch job, leaving nothing behind when they left. The new furnace is excellent, using minimal energy. The entire process was completed in one day. The team even disposed of the old equipment, including boxes from the new units. I've worked with some great contractors before, but this company stands out for its competitive pricing and flexible payment options. They presented multiple package deals and explained the benefits and differences to help me choose what suited my needs best. Thanks to my neighbor's recommendation, I'll be using them for all future HVAC work.

    5

    Eric was very thorough in his assessment of our home's systems. He thoroughly cleaned and inspected the furnace, identifying some irregularities that needed attention. He documented the issues with photos and provided options for repair. Eric also took the time to explain how our humidifier works and the proper use of the dampers on our furnace. His service was exceptional, and I would definitely recommend him to others.

    5

    We've relied on ComforTemp since the fall of 2024, when they swapped out our furnace, and again last summer when we needed our old AC unit fixed. Tim's been the go-to guy for both installations and regular maintenance - he always gets it right. He's been solid every time.

    5

    This company exceeded my expectations in every way. The technician was courteous and displayed exceptional expertise. His work was thorough, pointing out shortcuts taken by other companies. They offered fair prices for the repairs and replacements. Compared to my previous experiences with Four Seasons and Sears, they far surpass quality. I'm a loyal customer now, but I wish I had discovered them sooner.

    5

    Fast response time, competitive pricing, and top-notch service. I've found my go-to provider for HVAC needs now. When our furnace went out on a Saturday afternoon, Eric showed up within an hour. He got it running, but it needed some work. Parts were ordered and the repair was finished the next day. Marco, the technician, did an excellent job - he worked efficiently, left everything spotless, and was courteous. The whole process was seamless; our furnace now operates like new.

    5

    A rapid response was appreciated, especially since it happened late in the evening. The technician arrived promptly the following morning to address our furnace issue during a harsh cold spell. Their professionalism and timeliness are consistent with our past experiences with Comfortemp, for which we've always relied on their expertise.

    5

    When it was sweltering in the summer, with my pregnant wife and temperatures over 100 degrees, our AC gave out. We called ComforTemp and they arrived within an hour to fix it. Fast forward to this winter when we were bracing for sub-20 temperatures as new parents to a three-month-old baby, and our furnace broke down again. Once more, ComforTemp responded swiftly, with technicians arriving in just 10 minutes. The repairs took less than half an hour to complete, saving us from what would have been costly fixes estimated at over $1,000 each. I was particularly impressed by Eric, the technician who handled our furnace issue, as he was courteous, knowledgeable, and professional. ComforTemp truly excels in providing reliable service for heating, cooling, and HVAC needs, making them an excellent choice for anyone requiring such services.

    5

    We discovered a significant gas leak in our new home as soon as we moved in on Saturday. Fortunately, Comfortemp was one of the few contractors recommended by Nicor who could assist us on a Saturday afternoon. They responded promptly and arrived quickly to address the emergency issue, allowing us to restore heat. The technicians were courteous and communicated effectively throughout the process, explaining their findings and actions clearly. Their timely return later in the week completed the repairs. We appreciated their help in resolving our problems, especially given that the weekend was already stressful. Having provided estimated arrival times also helped plan our day accordingly.