House Cleaning reviews in Fort Wayne, Indiana

I had my ducts and carpet cleaned and am so happy with the results. Staff was professional and extremely nice. My carpet looks like new. Thank you Alan, Alex, Jason, and Brandon for the great work! Kathleen

The guys were professional very informative and answered all my questions without hesitation. Got all my hvac duct work cleaned. Very pleased with their work and would highly recommend

Excellent service. The crew was time, worked carefully and diligently until the job was complete. Highly recommend Steam Team for your vent cleaning needs!

The guys who came to clean my apartment were awesome! Very kind and professional. They were in and out in 15 minutes and my carpet was a completely different color by the time they were done. I cannot recommend them enough!

Excellent customer service throughout the entire process. Office staff were thorough in answering my questions and addressing concerns I had. Scheduling process was easy and convenient. Crew who came out to the house were friendly, greeting me, my children and our dog. They explained their process well and gave great instructions on how to best to get the carpet to dry. Highly recommend. We will be using them again.

Hired to clean carpet after good reviews. Called made appointment as having people coming from out of town.
Day of called to confirm and said they did not have it on schedule but could work me in. Did a rush job. 1/2 hour to do whole house. When dried it looked like stripes on the carpet from clean lines to dirty lines. Will have to pay someone else to come out and redo.
UPDATE. After the owner Josh reached out to me after the initial review he wanted to make it right. Gave them another chance and they did a good job and I was satisfied.
Credit for them to reach out to make it right.

Fantastic company. They came the same week I called them. Actually just a few days after the call. They were very friendly answered all of my questions over the phone before they even came

Called me the day before they were going to be there and the morning that they were on their way. While they were here they were very conscientious of my cats. I was worried that they would get out. They went out of their way to do what I needed done without causing worry about my cats

Also I thought I needed to get my dryer vent cleaned and they could have just went ahead and done it and charged me for it but they were 100% honest and told me that it didn't need done so that saved me $75

They cleaned up after themselves and were extremely efficient and friendly. I would recommend them 100%

Steam Team has cleaned our carpets and air ducts for 10 years now. We were having a moisture issue in our air ducts and they gave me great advice before they had me schedule an appointment with them. They suggested having my A/C unit service first to see if there was an issue. They easily could have just come and cleaned and serviced our issue without finding the root cause first.
Very professional crew and he answered all of my concerns. They take before and after pictures of the vent system so you can see the results. They do a great job with the carpets too!
If you haven’t had your vents cleaned, I highly recommend getting it done.

We ordered duct cleaning and carpet cleaning for a new home purchase.

To start, the customer service from the initial phone call was absolutely on point. They were clear and transparent about how the process was going to go and explained why there was a need for one crew to come out before the other. No question I had went unanswered and was explained clearly.

The duct cleaning crew came out first. The lead was polite and helpful, he explained how the process worked and why they were doing the things they were doing and never seemed bothered by a nerd asking nerd questions. I was provided with a great final walkthrough of the duct cleaning including before and after photos and also pointed out ducting with our system that was not even connected.

Carpet cleaning crew followed shortly after, providing phone calls to update their ETA to the home. They were in and out in a jiffy and gave clear and concise detail on the service and what to expect afterwards. I'm not one to take add-ons or upsells just on a whim, but after explaining the potential need for a deodorizer, we went for it. This crew also took the time to answer any and all questions I had even down to some nerdy "how does this work" ones.

All in all, Steam Team were absolutely fabulous and did an amazing job. From the first phone call to the last tech walking out of the home, they made it a point to create an experience and connection with us! Thank You Steam Team!

From the beginning of my contract with Josh when I requested service to clean my dryer duct and through the two gentleman who cleaned them they were all very customer oriented. I appreciate your kindness, promptness with my issue. We definitely be using you again!!

We have been very impressed with the Steam Team from the initial communication, estimating and completion of the work. The team, led by Matt, cleaned my mom’s 20 year old carpet in multiple rooms and the stairwell. They also cleaned 30 year old kitchen, utility and four seasons room grout and tile. It is amazing how clean they got the grout. We had them then seal the grout based on the results of the tile and grout cleaning. The price was reasonable for the large volume of work they completed for us, we are very happy.

In Fort Wayne area, we would highly recommend Josh and the Steam Team.

When I made an inquiry with Josh at Steam Team on 12/30/25 to have my duct work cleaned, he quickly responded to me. They came out today and did a super job. They were knowledgeable, efficient, and very friendly. They will be my go to company for any future needs.

We recently took possession of our new-to-us home and called The Steam Team to see if they could clean our carpets before move-in—just three days away. To our surprise, they were able to accommodate us. The quality of their work was excellent and the price very reasonable. The technicians were great as well; they offered an upsell but applied zero pressure.

Thank you to The Steam Team not only for the quality of your work, but also for fitting us in on such short notice.

I used Steam Team to clean my vents and air ducts and they did an amazing job. They were fast, professional, and enjoyed their work while they were here. They explained everything very clearly and were a joy to work with. I will be using them again and I highly recommend their service!

Steam Team cleaned my air ducts and dryer vent, as well as did upholstery cleaning for my sectional. Excellent work and great team! Very pleasant from initial inquiry to finished product. Highly recommend! Sincerest thanks to Brandon, Brayden, Conner, and Eric! My Golden Retriever, George, was also thrilled to have some extra love from dog lovers and happy that the products they used are pet friendly and safe!

Hands-down, the best service I’ve ever had with Stanley steamer… He cared and did a thorough job😊

Great service ... My loveseat and sofa look great!! Cameron was friendly, professional and very tidy. I would call Stanley Steemer again and ask for Cameron as the technician.

Overall an awesome experience. Kyle and Brady did a fantastic job. They were efficient and our carpets look great!

Amazing got out some stains and smells that had not been treated very well from past cleanings. 100% recommend them. They came in and out were courteous and fast. Just amazing.

The gentleman that tended to my home were informative and respectful. The only thing I could even put down that to make it even better, would be to retrace steps once completed as my master bedroom had quite a bit of leftovers on my carpet near door/dresser..return vent. Not a real big deal..but thats the only improvement I can state. They were wonderful! Carpets and furniture next week.

Very good heads up on arrival time, explained everything well. Tech was polite and professional and did the job in a timely fashion.