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From $50
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Closed until Mon, 9:00 AM
In Fort Wayne, at Brook-Mill Appliance Repair, we specialize in restoring the cool and comforting efficiency of your home's refrigerators. From tr…
The Best Refrigerator Company in Fort Wayne
Compare top-rated refrigerator providers in Fort Wayne. Profiles include verified reviews, service details, and direct contact options.
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Verified Refrigerator in Fort Wayne, IN
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Refrigerator near me in Fort Wayne, IN - August 2026
Looking for refrigerator in Fort Wayne? This page lists verified local providers with ratings, reviews, and contact options. We show active businesses only — profiles are moderated and updated by owners.
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Customer reviews in Fort Wayne
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We had a piece of plastic fall in an inaccessible place in our oven and ignite. Brook-Mill was able to schedule a technician the next day. Phil came out, determined there was no damage (just a bit of a mess) and in a little while we were ready to go again. The service call charge was a lot less than I expected.
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Technician: Jack Gibson We had our refrigerator fixed by them. Jack was very thorough and resolute towards getting the unit working as new. We greatly appreciate the timely response.
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Wow, what a terrible experience.... I took my Fender Blues Junior guitar amp into Brook-Mill because that's where Guitar Center sends their repair jobs. Thought I'd cancel out the middle-man. My first encounter with a woman behind the counter at Brook-Mill was incredible; I have never been treated so rudely. She did not look up when I entered - there was no one else in the place - and she never even acknowledged my presence until I said hello, at which point she stopped what she was doing on her computer and turned to me so I could see she was holding a phone to her ear. She shouted, "I'm on the phone!!!" to me in a way that made me want to just walk out immediately. Unfortunately, I waited. When she was ready, I explained the problem with the amp to her. Things were written down, etc. Four days later, they still had not looked at it. When they did call back, I picked it up, paid for it, took it home, and it did not work - horrible humming noise. I took it back - of course they were puzzled, as "It's such an easy circuit." They took another three days before I called. They "were just now looking at it, and it works now." Picked it up, took it home. Smoke and noise at a gig. I was frustrated. I took it back. Waited three more days. Called again. This time, it was "just an old tube that had blown. It works now." I went in, picked it up, took it to a rehearsal, and one of the pre-amp tube sockets just kept frying tubes. I went through three tubes in 10 minutes - in the same tube socket they had replaced!! They had evidently just replaced the tube without checking to see what had blown it in the first place. Incredibly incompetent. Finally, I took some advice from some musician friends and took it to Sweetwater, but this is after wasting three weeks and $160...avoid this place!!! BTW - if this review site would allow NO STARS, I would have rated it that way.
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Samsung sent out a repair person to look at a cosmetic manufacture defect. The repair person said cosmetic repairs in the service industry are taboo and rarely get completed? After a few days of his submission they rejected and said it was shipping damage, which it clearly wasn't. They did offer to replace the piece for double the price of a new unit. They will not sell you parts either, not helpful.
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I have had to call about my Samsung dishwasher and Jared has gone above and beyond to resolve the problem. Jared is quick to respond and very knowledgeable. I can’t express the awesome service we have received from Jared. He is simply amazing! We need more people like Jared!
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I had a warranty claim that they were supposed to come and inspect. They did not. They had me text them a picture. They told the manufacturer that there was physical damage. There absolutely is not. Now, the manufacturer will not warranty my repair. Someone was supposed to come and reinspect it, never showed. $1K+ tv, had it less than a year, and now it's a paper weight.
