Reviews of local pros in Leo, Indiana

Tony's knowledge about Fort Wayne's soil conditions and how they affect tree health really showed during our consultation.

Our neighborhood had storm damage and they worked on multiple properties coordinating efficiently to help everyone quickly

Tony gave us great advice about tree placement for future plantings, went beyond just removing trees to actually educate us

They actually saved two of my trees that another company wanted to remove and now they look healthier than ever after proper trimming.

The trimming improved air circulation through the canopy which has made my yard feel less humid and more comfortable this summer!

Licensed professionals who maintain proper insurance, credentials matter when working near valuable structures and they have everything covered!

The tree removal seemed impossible given location constraints but their creative rigging solutions made it happen safely

The crew communicated well with each other using proper signals and equipment which made me feel safe having them work near my house.

Merz was very professional. They were on time and replaced our HVAC units swiftly and for a very good price. We will definitely be using them in the future and we fully will recommend them to others.

As with every single time before. They do quality work for a fair price, are always on time and clean up any mess they might make while working. They did the original plumbling work when my home was built 11.5 years ago and we've chose to work only with them since. Every time is highly predictable and smooth. They always stick to the quoted price and do perfect work!! Thank you again. We are customers for life!

The morning of my scheduled furnace maintenance, I discovered my kitchen faucet was leaking badly. Merz not only looked at when they came for the furnace appointment but determined the problem AND fixed it the same day. They always take the time and see the job through. Courteous and professional. Highly recommend.

Merz has always done an amazing job. Brandon has almost always been the one to service our furnace and A/C so it’s nice to see the same person each time. he has always been super nice and done an amazing job

I'm so pleased with Merz and the service they've provided for us these last 2 days. Both Dan and Brandon were professional, courteous and knowledgeable. They made a bad situation a lot more tolerable. I'll never call another plumbing company other than Merz.

Gregg and Brandon came out to trench approx 100ft of gas line for a fire pit and to get the whole thing hooked up. They were on time, hard working and super friendly! Would highly recommend again. We will be using them for all of our routine seasonal HVAC and other repairs needed in the future

I had an appointment on a Friday afternoon and the repairman attempted to contact me mid-morning (about 10am) that day. He left a message saying he was going to be at the location in 15 minutes. I was working outside at another location and didn't get the call until after 11am. When I returned his call he stated I had missed the window for my appointment. When I attempted to call Merz office no one was staffing it, but left a message. Turns out he made the 1PM appointment just fine. He, along with a shadow, installed a new faucet in 15 minutes for $200 and had a sarcastic, pompous attitude. He even quizzed me on why I wasn't available earlier. I think he was lying about my appointment being earlier and he was trying to get a longer lunch on his company. Every previous work with Merz has been good, but this person was unprofessional and the cost was ridiculous.

I always get great service with Merz’s!! I live a few houses away from them. And I called them about my water heater. And they were at my home in an hour and put in a new water heater and I had hot water in less then two hour. This isn’t the first time. I’ve had a furnace put in too! I’m very happy with them ! Thanks Guys

We had a heating company come out and tell us we needed a new HVAC system. In a panic, with no heat after this snow storm, we called Merz for a second opinion. Jeff was at our house within a half hour, diagnosed the issue, gave an honest and helpful opinion- along with noticing something that was done incorrectly previously. We chose to replace the part, along with the piece that was done incorrectly. He went above and beyond- calling a colleague to grab the part at the warehouse before it closed, got it to us and replaced within 2 hours. This afternoon, we had no heat and fears of spending 10k+ on a new system. Tonight, we are going to bed with a working system, new parts, and a new favorite heating company. They are honest, straightforward and so nice to work with- going above and beyond to keep us as comfortable and make it as seamless as possible!

Woke up to no AC and once I realized that it was a holiday weekend, I felt like it was going to be impossible to get it fixed, let alone looked at. We had been referred to Merz Plumbing Heating & Air by a friend and so I gave them a call. Well, they just obtained a new customer. Very professional from the moment Kam answered the phone all the way through the end of the repair. Kam was amazing from seeing if she could find one of the guys to stop by to take a look and to calling me right back! Jeff arrived within a few hours of me calling and he too was very professional. He explained what the issue was, replaced the failing part and gave us tips on what to keep up with. Cost was very reasonable. I would definitely recommend Merz to others! I am a happy customer who is now back to sitting in her cooled down house! Thank you so much!

I noticed water leaking from my water heater and called Merz at 12:55. Having never used them, I was expecting the usual...they'd be out tomorrow to look at it, realize it needed replaced, order a new one, be out the next week for install. Nope, not with Merz! Within 2 1/2 hours of finding the leak I had a new water heater installed. For having an unexpected expense, Merz made the whole situation as painless as possible. I will definitely be using Merz for all my plumbing needs in the future. Thanks!

We have been with Merz for years now, they have done repairs on the old HVAC system and then installed new furnace and AC a year and half ago. They have always been great at the work and also great to deal with very friendly and explain everything. Very trustworthy!

Merz did a fantastic job. They uncolgged the sink in our bathroom and installed a new toilet in that same bathroom all in the same day. They were very reasonably priced, too! After spending months stressing over which local plumbing service to use, I can honestly say I am glad we chose this one.