HVAC reviews in Merrillville, Indiana

I was referred to Comfort Air Inc by my son after he recently installed a central air unit, but the experience has been disappointing. Despite multiple attempts to schedule a maintenance appointment, I missed the initial call while at work and had no luck getting a callback. Each subsequent attempt yielded nothing, so I ended up choosing another company. Their customer service falls woefully short.

I hired this company because they offered the best solution for inspecting and cleaning my air conditioning unit, given that it's not cooling properly but still running. I spoke to a female representative who scheduled my appointment and told me she'd be in touch soon. When I asked her what phone number or area code to expect the technician to call from, she said she wasn't sure. Two days passed before I was supposed to hear back, but no one called. The lack of follow-through made for a very disappointing experience.

We were pleasantly surprised after getting a high quote from another company that we decided to get a second opinion on Comfort Aire due to its great reviews. We're Glad We Did! The initial response from Ron was prompt and efficient, setting the tone for the rest of our experience. His technician Monique impressed us with her in-depth knowledge and exceptional repair skills. Her work was outstanding, and she, along with owner Ron, went above and beyond to get our furnace up and running quickly. We'd highly recommend this company for any HVAC needs. They offer honest service at a reasonable price, making them hard to beat.

They showed up promptly on one of the chilliest days of the season, delivering high-quality work. The technician was efficient, got the part and installed it within a couple of hours, which is impressive considering the conditions. He came across as very professional, respectful of my property, and clearly knew his stuff about furnaces. I'm glad I chose them and will likely be using their services again in the future.

I was thoroughly impressed with James' service, which exceeded my expectations. He took the time to clearly explain the process, providing valuable insight. His dedication to his work is evident in every interaction. I would not hesitate to recommend him and will certainly contact him again in the future - he's a true asset to your team.

He exceeded expectations by going out of his way to ensure my furnace worked during a severe weather period. His politeness was also impressive.

This company impressed with same-day arrival, already setting a high bar. Their customer service was top-notch, thanks in large part to Ronier, who was knowledgeable and efficient. He diagnosed the problem with my furnace quickly and explained everything clearly, making me feel confident that the repair was done correctly. Overall, a positive experience with a company that gets it right.

I've had dealings with Ronier in the past, and my experience has been mixed. A few years ago, he showed up at my house on my birthday to replace a capacitor for free, arriving well before dawn. My husband and I were impressed by his efficiency.

Later, when our central air conditioning stopped working, we called him back. He told us that the unit needed to be replaced, but surprisingly, it continued to function after some repairs. However, it's worth noting that he had removed a fuse from the system earlier on, which suggested that he might have been trying to cover up an issue.

We ended up getting a second opinion from another company, and they were able to fix the problem with just freon and a new capacitor. It's unclear why Ronier told us it needed to be replaced in the first place.

Fast forward to more recent times, and I've noticed that Ronier has shown up at my house again, this time claiming that he had done some work there before. He seemed genuinely concerned about the situation, but I couldn't shake off the feeling that something wasn't quite right.

It's clear that Ronier has a history of making promises that aren't kept, and it seems like his word can be taken with a grain of salt. If you're considering hiring him, I would strongly advise getting multiple opinions to ensure that you're not being taken advantage of.

The most recent update from me is that Ronier did indeed show up at my house again, this time claiming that he had done some work there before. He seemed genuinely concerned about the situation, but it's clear that his track record raises questions about his honesty. If you want to get a good deal, be cautious of companies like Ronier who may not have your best interests at heart.

I've also noticed that some of his customers seem to have been misled by him, and I think it's essential to share my own experience to help others avoid similar situations. Always get multiple opinions before making any decisions, and don't be afraid to speak up if something feels off.

I've had a great experience with this company. Ronier and his team provided top-notch service for my heating issue. He took the time to address all my concerns, even outside of regular working hours, and ensured that everything was fixed to my satisfaction. The job was completed efficiently, and I appreciated the follow-up call to confirm that everything was working properly. If you're experiencing heating problems during the coldest months, don't hesitate - give this company a try, you won't regret it!

Ronier was fantastic, extremely friendly, arrived quickly and kept me well informed throughout.

Ron's team was top-notch from start to finish - prompt, professional, and delivered way ahead of schedule. They managed to install my new AC system a day early, which impressed me even further. The result is that the AC is blowing better than ever now, and I'm already recommending Ron to anyone who'll listen.

My initial impression of Ronier was positive, but things quickly took a turn for the worse after they installed the furnace and air conditioning system. Despite my repeated calls for service, Ronier's responses became increasingly evasive, leading to frustration and inconvenience. Eventually, I had to seek alternative repairs at a different company, which ended up being more expensive - over $1000 for a warranty-covered unit.

This guy is spot on - extremely happy with the service. Just got word that someone was working on my place, and it shows they're reliable and efficient. The price? A steal at just $39. If you need any work done, trust me, use this company - they deliver.

I've had my share of bad experiences with home services, but Comfort Aire surprised me with their exceptional customer service. They're the only company I called back after my furnace broke down in the middle of the night - Ronier showed up promptly and got to work on fixing it. He demonstrated a deep understanding of the issue and walked me through every step of the process. The problem was straightforward: the motherboard had failed, causing no power to reach the furnace. Given Chicago's freezing temperatures at that time, I was worried about the situation escalating. However, Ronier reassured me that he'd have my home warm again soon, which he did. What impressed me most was his transparency and follow-up - he kept me informed throughout the repair process and ensured everything worked as expected. Comfort Aire's commitment to their service is refreshing. I'd wholeheartedly recommend them to anyone seeking a reliable provider who delivers on their promises.

My furnace died on a snowy weekend, but being a repeat customer, I quickly contacted Comfort Aire. Ronier responded promptly and we got the repair scheduled ASAP. The whole process took only 2.5 days. Given the urgency of the situation, it was great to have such a reliable and responsive service. Thanks for your professionalism and speedy resolution - I'd highly recommend Comfort Aire!

I called at 7:30am with my furnace on the fritz overnight, leaving our home at 55°. A representative assured me they'd send someone over by noon. Ten minutes later, I was told a technician would arrive in 40 minutes. Monica arrived promptly and provided top-notch service, diagnosing and fixing the issue within 30 minutes. The entire experience was seamless and impressive - I'm thoroughly impressed with this company's quality, workmanship, and value.

I'd definitely suggest Comfort Aire - their prompt service was impressive, arriving within hours of my initial call. In contrast, another company took a day longer after they finished last year. Monique, the tech, was knowledgeable and explained everything she did, keeping me in the loop throughout the process. Her expertise gave me confidence that I'd made the right choice.

I'm not one to leave reviews, but I had to share my experience with Comfort Aire Inc. After getting a second opinion on my furnace, I was pleasantly surprised by the technician's assessment - it turned out I didn't need a new system at all. The issue was simply that the ignitor needed cleaning. I appreciate Ronier for his honesty and transparency throughout the process. He's clearly knowledgeable about what he does and made doing business with him a great experience. Thanks again to Comfort Aire!

This young technician from AAA was reliable and knowledgeable. His work on our steam boiler was excellent, and I'm grateful for the adjustments made. He's someone I'd confidently refer to others.

If I could, they'd get all the stars! Trever and another guy were straight shooters - no BS. They did the job quickly and my toilet's working again. Pricing was spot on too. No complaints, great value for the price. Finished in record time. Would highly recommend AAA Services to anyone without hesitation.

Corey, Kevin, and Tray delivered exceptional work. Highly skilled professionals who provided thorough explanations and ensured everything was up to code. They installed a new chimney and thoroughly tested it before departing. Their professionalism and attention to detail were impressive, making them stand out in my experience.