HVAC reviews in Carlisle, Iowa
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Outstanding, Professional. I wont use anyone else for my heating and cooling needs. Thanks Andy!
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Andy, was veryful helpful, nice and went the extra mile to help us with our new ac/ furnace. Would recommend this company to everyone
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Honest & Fair - Ben quickly diagnosed my leaking bath tub. He explained all of the different options we had and was able to fixed it for very little cost. I was so happy with the experience that I chose Ben & Roberts to install my new A/C Unit over a cheaper quote from a competitor. Ben got the job done ahead of schedule. I've been very happy with Robert's A/C and plumbing service. - Perry P
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Ben & Tanner installed the new unit today and I could not be happier with their work! Polite and courteous plus they did a fantastic job with great craftsmanship and quality. They brought their own drop clothes, took boots off when going upstairs to the thermostat, swept up all the shavings/etc. Besides the new shiny unit, you wouldn't even know they were here. I would highly recommend.
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Roberts Heating, Cooling and Plumbing is the best company around. From the moment you call to the moment they leave your home, they are professional, easy to work with, and very understanding. I recommend them to anyone looking for a great company that puts the customer first. I cannot recommend them enough.
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These guys are prompt! Called last week for a water leak and they were at my house 50 minutes later, and I live 20 minutes from their shop. Took a while to find the true cause of the leak, but they were honest and upfront prior to making the first cut into my wall. Also had them tune up my furnace a few weeks back and the tech was incredibly knowledgeable.
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Had them install water heater. Excellent work excellent service. About 2 weeks after install of the water heater called them about a leak from the kitchen sink. They scheduled me next day, but called and had time to check on it same day. I was happy that they could get to me so fast. I would highly recommend this company. Ben and Trent cleaned up and were great to work with. They are my go to plumbers now
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I have used Roberts several times in the past and have been completely satisfied with each job. An outside spigot had frozen and broken during the winter, but I did not realize it until the ground thawed this week. It was a Saturday afternoon, but Andy P was here within 30 minutes of my call. He showed me exactly what was needed and explained it thoroughly, then capped the waterline so that it was OK for the remainder of the weekend. On Monday, Michelle called to reconfirm that the time frame Andy P and I had discussed on Saturday was still convenient for my schedule. Monday afternoon Ben was punctual and courteous, and completed the repair in less than an hour. Both guys fully explained the repairs needed before any work was done, which I always appreciate. I highly recommend Roberts Heating, Cooling and Plumbing.
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Ben was my plumber for the evening and he was terrific! Helped fix my toilet and troubleshooted my leak as well. He was awesome, definitely recommend!!
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Roberts went above and beyond when my parents had two simultaneous emergencies. 11pm Sat night, the coldest night of the year so far, my 76 year old dad woke up and could not feel his leg at all. Called 911. Paramedics had carbon monoxide sensors which sounded alarms as soon as they walked into my parent's home. My dad went in the ambulance to the hospital. Paramedics sent mom, who has dementia, dog and my brother out of the house and called the gas company. The furnace and/or water heater were giving off carbon monoxide. Gas company shut the gas completely off. If not for a timely and unrelated blood clot in dad's leg, both parents and the dog would certainly have died that night. I called Roberts at about 1am Sunday morning. Ben brought three space heaters so the pipes wouldn't freeze. He quoted the price for a new furnace and promised to install within few days. He saw how stressed I was and even offered a hug. He never acted annoyed that I woke him up and called him out in way below zero temps. Owner came out the next morning to take a look. More complications found in the daylight. Asbestos duct tape on the ancient coal furnace converted to gas. Robert's found an asbestos remediator and coordinated with them to get all of the work done in record time. They removed the giant ancient furnace, installed a new one along with a water heater, and cleaned up all of the mess. I cannot say enough kind words about Roberts and would not hesitate to hire them again.
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Great service on replacement of furnace. Stayed with me to explain the operation.
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Robert's replaced a water heater for me. Professional and knowledgeable for the installation. I would highly recommend to everyone and I recently inquired for shower remodel. They complete old tub to walk in shower. I couldn't be more pleased! I love it. The same personal, professional and knowledgeable great customer service!
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Roberts is the way to go for all heating, cooling and plumbing. Our water heater started spewing water everywhere last night. We shut the water main off to the house because the water heater didn't have a shut off.
We called Roberts first thing this morning and Gloria said they would get someone out today so we didn't have to be without water.
Ben called me within an hour and asked questions about our water heater and said they would be out to replace it today. He even quoted the total price.
Ben and Alex were here before noon to replace the heater. They were friendly, efficient and respectful as well as caring to our situation.
We won't hesitate to call them again if needed. They were amazing. Thank you, Roberts Heating, Cooling & Plumbing. -
Wonderful experience with Roberts changing out our AC & Furnace. Owner went above and beyond to get us a great quote. Techs were friendly, professional, on time and great to work with. 10/10 highly recommend. Thank you!!
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We had Roberts replace a tank-less water heater. The two men kept us updated on their progress and the finished installation is very neat. They were efficient, showed me some of the differences from the old unit and answered all my questions!
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From phone call to completed installation of water heater took 2 hours!! We were so impressed with their quick service. Their installer, Ben, was the most pleasant and courteous fellow! Our dog, Lucy, loved him so you know he was a good guy! They have done other HVAC installations for us and have always done great work at reasonable prices!
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I have called on Roberts Heating, Cooling, and Plumbing three times now in the last five years or so - they have been outstanding to work with. Honest, down to earth, and kind individuals at every position; from the people who take calls to the people who do the work. You will not regret calling these guys.
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Shoot out to Marcus and the owner Andy !! I’ve been with Roberts for 8 years now always fast and reliable service. Everyone there is very polite and courteous. Very satisfied with all the work I’ve had done with them.
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Recently had Ben and Bob install a mini split. Awesome work. Ben is very personable, explaining every step in installation and clean up. Highly recommend!
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The best in Iowa. About 5yrs ago we had our furnace go out. Called around and all companies that came by said a new furnace was needed. Called Roberts & they found a fix that at the time saved us. $200 fix instead of a new furnace. 5yrs later it was time to replace that same furnace that others said was done. We will never use any other company than Roberts heating and cooling.
Replaced our furnace and ac in a day, with a great price at that. -
We had Roberts replace our water heater a few years ago and were very pleased so we called them to install faucets in a kitchen and primary bath redo. Gloria was great in her attention to detail when I called to schedule the project. Ben was friendly, professional and accommodating when we had multiple trades working in our home during the install. I highly recommend Robert’s. They deliver outstanding customer service.